Phoenix, 85017, AZ,
United States
Grand Canyon University Technographics
Grand Canyon University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grand Canyon University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 Grand Canyon University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grand Canyon University has purchased the following applications: Coupa Invoice for AP Automation in 2019, Sterling Background Check for BackGround Screening in 2016, TeamSupport SnapEngage for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grand Canyon University is running and its propensity to invest more and deepen its relationship with Coupa Software , Sterling Talent Solutions , BNED or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grand Canyon University revenues, which have grown to $1.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grand Canyon University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grand Canyon University Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Grand Canyon University implemented Coupa Invoice in the AP Automation category as part of a broader Coupa deployment that included Coupa Procurement. The initiative targeted automation of the requisition to invoice flow to centralize purchasing and accounts payable controls across the university procurement function.
Coupa Invoice was configured to automate invoice capture, approval workflows, and invoice matching capabilities consistent with AP Automation best practices, while operating in tandem with Coupa Procurement to enforce catalog purchasing and requisition approvals. The implementation emphasized system-driven approval routing and exception handling to reduce manual processing and ensure compliance with procurement policies.
Operational ownership centered in procurement and accounts payable, where the system standardized requisition approvals and purchasing controls that had previously allowed maverick buying. Governance shifted to system-enforced workflows, reducing the need for manual oversight and enabling procurement to scale buying power through centralized controls and catalog management.
Outcomes reported by Grand Canyon University include reduced maverick spend, increased control over purchasing, and an easy flexible user experience. Procurement Director Kate Vincent stated, "I don’t need to make sure that the right approvals are approving the right requisition, That’s all done in the system for me and I'm confident in the system," underscoring the operational confidence gained from the Coupa Invoice AP Automation deployment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2016 | 2016 |
In 2016, Grand Canyon University implemented Sterling Background Check as its BackGround Screening application. The Sterling Background Check deployment focused on Human Resources and student onboarding operations at the Phoenix, Arizona area campus, supporting recruiting coordinators and student-onboarder workflows.
Configuration emphasized standard BackGround Screening capabilities, including automated ordering and tracking of criminal background checks, employment and education verifications, and adjudication workflows for candidate status. Sterling Background Check was used to support onboarding case management, status notifications, and sequencing of I-9 verification steps consistent with screening workflows.
Operational staff navigated Sterling Background Check alongside other onboarding tools explicitly documented in source notes, including Talentwise and E-Verified I-9 document handling, and used Adobe for correction and document management. These tool interactions connected candidate screening results into the broader hiring workflow and ATS touchpoints used by talent acquisition coordinators.
Governance practices emphasized confidentiality of candidate information, verification of employee work status in-state versus out-of-state, and routine purging of termed employee records as part of onboarding and offboarding process management. The implementation positioned Sterling Background Check to support Human Resources compliance and operational control over student and staff onboarding.
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HR Compliance | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Grand Canyon University implemented TeamSupport SnapEngage and deployed TeamSupport SnapEngage on its public website. The deployment places TeamSupport SnapEngage in the Chatbots and Conversational AI category as the institution's primary web channel for conversational engagement with site visitors and prospective students.
Configuration and operational design center on a web chat widget with proactive messaging, scripted conversational flows for automated responses, escalation paths to human agents, and conversation transcript capture to preserve context for follow up. Governance and operational ownership align with web support and communications workflows, with practical use cases focused on admissions inquiries, prospective student engagement, and front-line student services interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Grand Canyon University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grand Canyon University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||