Singapore, 228211,
Singapore
Grand Hyatt Singapore Technographics
Grand Hyatt Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grand Hyatt Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Grand Hyatt Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grand Hyatt Singapore has purchased the following applications: Unit4 Prosoft HRMS for Core HR in 2007, OpenAI GPT-4 for Generative AI Platforms in 2025, WorldAPP Key Survey for Survey and Questionnaire in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grand Hyatt Singapore is running and its propensity to invest more and deepen its relationship with UNIT4 , OpenAI , WorldAPP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grand Hyatt Singapore revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grand Hyatt Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grand Hyatt Singapore Tech Stack and Enterprise Applications
Grand Hyatt Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Prosoft HRMS | Core HR | HCM | n/a | 2007 | 2007 |
In 2007, Grand Hyatt Singapore implemented Unit4 Prosoft HRMS as its Core HR system. The deployment targeted the hotel site in Singapore and supported HR operations for an organization where corporate records list 400 employees while internal HR notes reference a full-time headcount of 750, indicating both payroll and position-tracking use cases were in scope.
Unit4 Prosoft HRMS was configured to serve core personnel workflows including recruitment and onboarding, personnel record maintenance, induction and orientation, and performance management. The implementation included LMS and TMS capabilities referenced in HR notes, and handled administration of group insurance, workmen's compensation, fringe benefits, leave, medical and dental benefits, and employee welfare functions.
Operational coverage centered on the HR department working with hiring managers across hotel departments to process approved requisitions, post jobs, conduct interviews, issue offers, and manage employment pass and work permit applications. The Unit4 Prosoft HRMS maintained the Human Resources Information System, updated key HR databases and employee personal files, and produced monthly General Manager headcount and staffing reports for executive review.
Governance and process changes documented alongside the deployment included formalized HR policy formulation and review, compliance tracking against the Employment Act, structured exit interviews with trend analysis, regular employee communications for policy changes, and centralized administration of performance appraisals and employee relations. Day-to-day HR operations such as statutory compliance, reporting cadence, and benefits administration were instrumented through Unit4 Prosoft HRMS to support HR workflows and recordkeeping.
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Payroll | HCM |
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2007 | 2007 |
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Grand Hyatt Singapore AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
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Grand Hyatt Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldAPP | Legacy | WorldAPP Key Survey | Survey and Questionnaire | Collaboration | n/a | 2025 | 2025 |
In 2025 Grand Hyatt Singapore deployed WorldAPP Key Survey on their website to centralize guest feedback capture across online checkouts and post-stay contact points. WorldAPP Key Survey, implemented as a Survey and Questionnaire application, is embedded in the hotel web experience to collect structured guest responses and support digital feedback workflows.
The implementation emphasized core Survey and Questionnaire capabilities including form builder configuration, conditional logic and branching, response reporting and dashboarding, and web-based distribution. Operational coverage targets guest services, front desk interactions, food and beverage and events feedback, with response triage routed to operations and marketing teams under a centralized survey governance model and documented escalation workflows.
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Grand Hyatt Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2025 | 2025 |
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Grand Hyatt Singapore eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2025 | 2025 |
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Grand Hyatt Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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PR and Media Communication | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Grand Hyatt Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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IT Service Management | ITSM |
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2025 | 2025 |
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Grand Hyatt Singapore PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2025 | 2025 |
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Grand Hyatt Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Grand Hyatt Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Grand Hyatt Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Grand Hyatt Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Grand Hyatt Singapore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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