AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Great Expressions Dental Centers Tech Stack and Enterprise Applications

Great Expressions Dental Centers HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) Time and Attendance HCM n/a 2015 2015
In 2015, Great Expressions Dental Centers deployed UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance application. A subject matter expert worked with corporate IT and business teams on the planned Kronos timekeeping system deployment, providing strategic input on functionality and enterprise configuration planning. The implementation focused on configuring core Time and Attendance capabilities in UKG Workforce Central Timekeeper, including time capture and punch processing, exception handling and edit workflows, and pay rule and compliance configuration. Enterprise configuration planning emphasized corporate level policy standardization across clinic locations, role based access for payroll and operations staff, configured approval workflows and audit controls. Governance was structured around translating business policy into system configuration, sequencing rollout tasks, and defining ongoing configuration ownership between corporate IT and business operations, positioning UKG Workforce Central Timekeeper to support workforce timekeeping and related payroll adjacent business functions.
Workforce Management HCM 2015 2015
Great Expressions Dental Centers ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceChannel Legacy ServiceChannel Facility Management ERP Services and Operations n/a 2023 2023
In 2023, Great Expressions Dental Centers implemented ServiceChannel as its Facility Management application across its network. The deployment targeted approximately 300 locations in nine U.S. states, supporting facilities operations for roughly 500 practitioners and a workforce of about 3,600 employees. The implementation established ServiceChannel as a centralized system of record and introduced 24/7 visibility into critical assets and work order lifecycles. Core functional capabilities implemented include work order management, asset uptime monitoring, vendor performance tracking, and invoice lifecycle capture, enabling the organization to monitor check in time, time on site, and invoice history as primary provider performance metrics. Operational coverage prioritized facilities management, vendor management, and field operations, with office staff and field technicians given autonomy to create and manage work orders to keep offices open and clinical services available. The platform consolidated work order and invoice data across sites to support consistent lifecycle documentation and more effective accountability conversations with providers. Governance and process changes focused on using ServiceChannel data for provider accountability and workflow standardization, shifting from reactive repair handling to data driven vendor evaluation and active work order management. Outcomes reported by Great Expressions include a 24% improvement in full resolution time, more than a 30% decrease in invoice costs, increased problem resolution while staying under budget, and continuous visibility into critical assets.
Lease Management ERP Services and Operations 2016 2016
Great Expressions Dental Centers CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2017 2017
In 2017, Great Expressions Dental Centers deployed Invoca Call Tracking on its public website. Invoca Call Tracking, in the Call Tracking and Recording category, was instrumented to provide phone call attribution and capture call-level analytics to support marketing and patient acquisition workflows. The implementation emphasized session-level tracking and attribution using standard call tracking capabilities such as dynamic number insertion, call detail capture, call recording for quality review, and campaign parameter mapping. Configuration included call scoring rules to classify inbound calls and persistent tagging to enable aggregated reporting across digital campaigns and channels. Operational scope centered on the corporate website and affected marketing, growth, and contact center functions by surfacing which digital campaigns generated phone appointments and by enabling operational review of call quality. Governance focused on consistent call tagging and scoring standards to ensure call data could be used within Great Expressions Dental Centers marketing measurement and contact center workflows.
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2021 2021
Great Expressions Dental Centers IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Great Expressions Dental Centers CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Great Expressions Dental Centers

First Name Last Name Title Function Department Email Phone
COO CXO Finance
HR Manager Manager HR
Director of HR Operations Director HR
Vice President, Controller VP Finance
CIO CXO Finance
Director Of HR Operations & Talent Management Director HR

Apps Being Evaluated by Great Expressions Dental Centers Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Great Expressions Dental Centers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Great Expressions Dental Centers digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Great Expressions Dental Centers Technographics
Great Expressions Dental Centers is a Healthcare organization based in United States, with around 3600 employees and annual revenues of $720.0 million.
Great Expressions Dental Centers operates a diverse technology stack with applications such as UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), ServiceChannel and Invoca Call Tracking, covering areas like Time and Attendance, Facility Management and Call Tracking and Recording.
Great Expressions Dental Centers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, ServiceChannel and Invoca.
Great Expressions Dental Centers recently adopted applications including ServiceChannel in 2023, Adobe Marketing Cloud (ex Omniture) in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Great Expressions Dental Centers’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Great Expressions Dental Centers’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Great Expressions Dental Centers technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.