Greater Iowa Credit Union
801 Lincoln Way,
Ames, 50010, IA,
United States
Ames, 50010, IA,
United States
1 800-296-9064
Banking and Financial Services
Greater Iowa Credit Union Technographics
Greater Iowa Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greater Iowa Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 113 Greater Iowa Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greater Iowa Credit Union has purchased the following applications: Fiserv XP2 for Credit Union Management in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greater Iowa Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , MeridianLink , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greater Iowa Credit Union revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greater Iowa Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greater Iowa Credit Union Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv XP2 | Credit Union Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Greater Iowa Credit Union implemented Fiserv XP2 as its core account processing platform, adopting the solution within the Credit Union Management category. The selection was announced alongside E Federal Credit Union and positioned as an enterprise-wide account processing array to centralize core banking operations and payments.
The implementation covered Fiserv XP2 account processing along with explicit modules for wire transfer, ATM management and financial accounting. Fiserv XP2 is described as an advanced technology platform and the deployment emphasized established integration across a broad range of Fiserv solutions, reinforcing core functional capabilities such as transaction processing, account maintenance and financial posting.
Integrations implemented in the rollout included links to mobile and online banking channels and imaging services as part of the stated integration fabric, enabling end-to-end transaction flows and document capture across channels. Operationally, the implementation addressed payments and channel management, finance and accounting, and member servicing workflows consistent with Credit Union Management platform usage.
Governance and rollout were positioned toward an enterprise orchestration of account processing, with Fiserv framed as a partner to support goals such as expanding services to local businesses and improving member insights, per the vendor statement. The narrative indicates the deployment focused on centralizing account processing and creating integration touchpoints to support channel and imaging capabilities rather than isolated point solutions.
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Greater Iowa Credit Union implemented LivePerson Conversational Cloud on their website. The LivePerson Conversational Cloud deployment is used as a web chat engagement layer, providing conversational interfaces and automated messaging under the Chatbots and Conversational AI category to support member interactions on the public site. The implementation centers on using on-site conversational flows to handle routine member inquiries and to surface opportunities for agent escalation, aligning digital channel engagement with frontline support functions.
Configurations for LivePerson Conversational Cloud include conversational workflow orchestration, scripted bot interactions, session handling, and agent handoff capabilities typical of Chatbots and Conversational AI deployments. Operational scope is focused on the website channel, impacting member service and contact center intake processes while enabling conversational automation for common requests. Governance and process changes are oriented toward standardizing chat workflows and routing rules to balance automated handling with live agent intervention when needed.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Greater Iowa Credit Union implemented Zoom from Zoom Video Communications on its website to provide Audio Video and Web Conferencing. Greater Iowa Credit Union uses Zoom as its Audio Video and Web Conferencing solution to support member-facing virtual appointments and internal staff collaboration.
The deployment is website-embedded, surfacing site-initiated join links and scheduling widgets that expose Zoom meeting and webinar capabilities directly to members. Implemented capabilities emphasize hosted meetings and webinars, real-time video and audio, screen sharing, in-meeting chat, and waiting room and host controls, configured to operate from the credit union website. Governance and workflow adjustments targeted scheduling, meeting moderation, and member access flows to align online engagement with existing customer service and branchless interaction processes. The implementation centers on web-driven meeting orchestration and member access rather than complex backend system integrations.
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Greater Iowa Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Greater Iowa Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greater Iowa Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greater Iowa Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Greater Iowa Credit Union Technographics
Greater Iowa Credit Union is a Banking and Financial Services organization based in United States,
with around 113 employees and annual revenues of $27.0 million.
Greater Iowa Credit Union operates a diverse technology stack with applications such as
Fiserv XP2, LivePerson Conversational Cloud and Zoom,
covering areas like Credit Union Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Greater Iowa Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, LivePerson and Zoom Video Communications.
Greater Iowa Credit Union recently adopted applications including
MeridianLink DecisionLender in 2024, reCAPTCHA in 2024 and DMARC SaaS Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greater Iowa Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greater Iowa Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greater Iowa Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.