Greencross Vets
Quarter One, Level 2, 1 Epping Road,
North Ryde, 2113, NSW,
Australia
North Ryde, 2113, NSW,
Australia
61 1 4779-2500
Healthcare
Greencross Vets Technographics
Greencross Vets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greencross Vets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Greencross Vets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greencross Vets has purchased the following applications: ExFlow NAV for AP Automation in 2021, JobAdder ATS for Applicant Tracking System in 2017, EzyVet for Medical Practice Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greencross Vets is running and its propensity to invest more and deepen its relationship with SignUp Software AB , Microsoft , Maxio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greencross Vets revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greencross Vets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greencross Vets Tech Stack and Enterprise Applications
Greencross Vets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SignUp Software AB | Legacy | ExFlow NAV | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Greencross Vets implemented ExFlow NAV to support AP Automation across its finance organization in Sydney NSW. The engagement is documented through systems training and enablement work between March 2021 and December 2021, where instructional design artifacts were created to support the ExFlow NAV rollout and on‑boarding of accounts payable users. Training and change activity targeted Accounts Payable business functions using the ExFlow NAV AP Automation solution.
ExFlow NAV deployment covered category‑typical AP Automation capabilities such as electronic invoice capture, configurable approval workflows, exception handling and PO matching, integrated operationally with the company finance processes. The Instructional Designer developed comprehensive learning assets for ExFlow NAV including eLearning modules, animated videos, storyboards, process diagrams, quick reference guides, cheat sheets and train‑the‑trainer materials, applying adult learning principles and hands‑on activities to replicate invoice processing and approval automation. Evaluation methods and iterative reviews of content were used to finalize training prior to go‑live.
The project included mapping integration flows and creating process diagrams to depict data movement through integration systems, explicitly documenting interaction points with the ERP system Finance Module Microsoft Dynamics 365 and other SaaS products referenced by the business such as Chargify, comestri and RxWorks. Documentation emphasized how ExFlow NAV exchanges invoice transactions and approval status with the accounting ledger and how exceptions route to business users and process owners. These integration artifacts supported Business Analysts during training delivery and provided reference material for post go‑live navigation support.
Governance and rollout coordination was managed in collaboration with the Change Manager and process owners, informed by a detailed training needs analysis and reviews of as‑is and to‑be workflows. The instructional program included assessment instruments to validate user readiness and reduce errors in live processing, and the training resources were used in post go‑live support to address process and navigation queries. Training impact notes indicate the learning materials helped teams practice new systems before go‑live and helped reduce turnaround time for customer queries.
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ERP Financial | ERP |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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Greencross Vets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Greencross Vets implemented JobAdder ATS, an Applicant Tracking System, to centralize recruiting across its Australian operations. The deployment targeted a workforce of approximately 1,000 employees and covered clinic and corporate hiring workflows.
JobAdder ATS was configured with core applicant tracking capabilities including job requisition management, candidate sourcing and resume parsing, a centralized candidate database, interview scheduling and calendar coordination, offer management workflows and configurable email automation. Standardized status tracking and reporting dashboards were enabled to support recruiter and hiring manager workflows.
Operational scope included veterinary clinic hiring, corporate functions and HR coordination across Australia, with the system serving recruiting teams and hiring managers as the primary users. Access controls and role based permissions were applied to separate recruiter, hiring manager and HR administrator responsibilities.
Governance focused on formalizing requisition approvals, standardizing interview and offer processes, and establishing owner responsibilities for candidate data and compliance with Australian hiring practices. Rollout emphasized process alignment between HR operations and clinic managers to ensure consistent execution of the Applicant Tracking System.
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Payroll | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2016 |
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Workforce Scheduling | HCM |
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2015 | 2016 |
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Greencross Vets ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EzyVet | Legacy | EzyVet | Medical Practice Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Greencross Vets implemented EzyVet to centralize Medical Practice Management for collections and finance across the Petbarn Macquarie Park NSW clinic. The deployment supported the Allocations and Finance team and covered operational activity between August 2022 and December 2022 for patient billing and payment handling.
EzyVet was configured to run core billing and accounts receivable workflows, including invoice generation, account statement production, transaction allocation and bank account reconciliation as part of the Medical Practice Management configuration. The implementation aligned patient account management and AR recordkeeping with clinic finance operations to support timely posting of payments and monthly financial reporting.
Integrations and multi-system reconciliation were a key aspect of the operational design, with payments received from Vetpay reconciled into RXworks and direct deposits allocated into both RXworks and the EzyVet Patient Management Systems. Staff workflows relied on multiple portals and system-to-system allocation steps, requiring coordination between collections, finance and clinical administration to ensure payments were posted to the correct accounts.
Governance and process controls emphasized maintaining AR files and records, performing regular bank reconciliations, producing management reports and participating in weekly management meetings to provide operational feedback. Day to day collections officer responsibilities included allocating unmatched payments, assisting with monthly financial and management reports, and following WHS induction and continuous learning requirements, embedding EzyVet as the operational Medical Practice Management application for patient billing and collections.
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Medical Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Greencross Vets eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Greencross Vets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Greencross Vets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Greencross Vets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Greencross Vets CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Greencross Vets
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Human Resources Manager, Emergency & Specialist Centres | Manager | HR | |
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CFO | CXO | Finance | |
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Accounts Payable Officer | Director | Finance | |
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CIO | CXO | Finance | |
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Digital IT Service Lead | Manager | IT | |
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Business Systems Manager | Manager | IT | |
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GM of Finance | Manager | Finance | |
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Chief People & Capability Officer | CXO | HR | |
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General Manager, People | Manager | HR | |
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Head of Payroll | Director | Finance | |
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National Workforce Productivity Manager | Manager | HR | |
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Chief Customer Officer | CXO | Customer Service | |
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Head of Loyalty and Customer Lifecycle Marketing | Director | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Apps Being Evaluated by Greencross Vets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greencross Vets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greencross Vets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Greencross Vets Technographics
Greencross Vets is a Healthcare organization based in Australia,
with around 1000 employees and annual revenues of $250.0 million.
Greencross Vets operates a diverse technology stack with applications such as
ExFlow NAV, JobAdder ATS and EzyVet,
covering areas like AP Automation, Applicant Tracking System and Medical Practice Management.
Greencross Vets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SignUp Software AB, JobAdder and EzyVet.
Greencross Vets recently adopted applications including
EzyVet in 2022, FullStory in 2022 and ExFlow NAV in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greencross Vets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greencross Vets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greencross Vets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.