AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Greenville Utilities Tech Stack and Enterprise Applications

Greenville Utilities ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Emtec 2012 2013
In 2012 Greenville Utilities Commission selected Emtec to implement Oracle E-Business Suite as its ERP Financial platform, beginning an enterprise program that also included Hyperion, Work and Asset Management Accounting and OBIEE. The implementation targeted core financial management and consolidated reporting across the utility operations that provide electric, water, sewer and natural gas services to Greenville and surrounding areas. Oracle E-Business Suite was configured to support ERP Financial workflows, leveraging standard financial management capabilities such as general ledger, accounts payable, accounts receivable and asset accounting alongside integrated financial reporting through Hyperion and OBIEE. Work and Asset Management Accounting was implemented in tandem to link transactional finance processes with operational asset and work management activities. The Oracle footprint later expanded to include Oracle Customer Care and Billing, Mobile Workforce Management, Oracle Utilities Customer Self Service, Oracle Utilities Analytics and WAM Service Orders, creating a coordinated environment spanning customer care and billing, field operations, asset management and finance. Emtec provided integration support and batch monitoring for these applications and continues to deliver comprehensive database and application managed services through its ClearCARE program. Governance shifted to a managed services model with Emtec ClearCARE providing post production support, application and database management, integration monitoring and operational runbook support, enabling Greenville Utilities Commission IT staff to focus on critical projects while preserving business continuity. Emtec served as the named system integrator and ongoing managed services provider for the Oracle E-Business Suite ERP Financial implementation and the broader Oracle utilities stack.
Greenville Utilities HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite HRMS Core HR HCM n/a 2011 2012
In 2011, Greenville Utilities implemented Oracle E-Business Suite HRMS to support Core HR functions across its HR and payroll operations. Greenville Utilities is a United States based utility with approximately 500 employees and the Oracle E-Business Suite HRMS sits within a broader Oracle ERP footprint that includes Financials, Projects/Grants, Procurement, and Logistics modules. The Oracle E-Business Suite HRMS deployment includes core Human Resources, Payroll, Time & Labor, Advanced Benefits, and Self-Service Human Resources modules. Configuration emphasis was placed on payroll processing, benefits administration, time capture and approval workflows, and employee self-service for HR transactions, consistent with Core HR functional terminology and workflows. Oracle E-Business Suite HRMS was integrated functionally with Financials modules including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Assets, Payments, and iExpense, and with Procurement modules such as Purchasing and iProcurement. The HRMS instance also interoperates with Projects/Grants components including Project Costing, Project Billing, Project Management and Grants, and with Inventory Management and Logistics modules to align labor and cost posting across project accounting and procurement workflows. Operational scope covers HR, Payroll, Finance, Project accounting, Procurement and inventory management teams, with HRMS serving as the authoritative system for employee master data and payroll-related transactions. Governance in the rollout centered on centralized HR administration, payroll workflow orchestration, role based access controls, and reconciliation touch points between HR payroll outputs and General Ledger accounting entries.
Payroll HCM 2011 2012
Recruiting, Applicant Tracking System HCM 2015 2015
Time and Attendance HCM 2011 2012
Greenville Utilities ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Utilities Work and Asset Management (WAM) Enterprise Asset Management ERP Services and Operations n/a 2013 2013
In 2013 Greenville Utilities implemented Oracle Utilities Work and Asset Management as part of a broader Oracle applications footprint to revamp its IT infrastructure and integrate enterprise processes. Oracle Utilities Work and Asset Management is the primary Enterprise Asset Management application in a multi-product deployment that also included Oracle Utilities Customer Care and Billing, Oracle Utilities Mobile Workforce Management, Oracle E-Business Suite, Oracle Fusion Middleware, Oracle Hyperion Planning and Oracle Business Intelligence Enterprise Edition running on Oracle Database 11g. The implementation of Oracle Utilities Work and Asset Management focused on standard work and asset management capabilities, including work order lifecycle orchestration, asset registry and reliability tracking, scheduling and crew assignment, and field service coordination. Configuration efforts emphasized end-to-end workflows linking customer service intake through dispatch to field execution, enabling case to close work order processing and improving data consistency for asset and maintenance records. Integration architecture centralized Oracle Fusion Middleware as the integration layer, connecting Oracle Utilities Work and Asset Management with Oracle Utilities Mobile Workforce Management for mobile dispatch and technician execution, with Oracle Utilities Customer Care and Billing for customer and billing context, and with the Oracle E-Business Suite for financial and procurement processes. Operational coverage mapped to Greenville Utilities Commission services, spanning electric, water, sewer and natural gas operations that serve the City of Greenville and the majority of Pitt County, with primary business functions impacted including customer service, dispatch, field operations and IT. Project governance followed a phased rollout, with the initial phase delivering Oracle E-Business Suite and Fusion Middleware earlier in the year, and a second phase scheduled to bring the remaining Oracle utilities applications online in the following phase. Greenville Utilities engaged Lucidity Consulting Group, a Platinum Oracle Partner Network member, on the implementation, and the utility explicitly positioned the deployment to boost workforce productivity through improved communication between customer service representatives, dispatchers and technicians and to support continued operational effectiveness and customer service objectives.
Enterprise Asset Management ERP Services and Operations 2011 2012
Field Service Management ERP Services and Operations 2017 2017
Greenville Utilities AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Greenville Utilities Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2012 2012
Greenville Utilities Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2015 2015
Greenville Utilities SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2011 2012
Greenville Utilities CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Utilities Customer Care and Billing CRM 2013 2013
Greenville Utilities EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2012 2012
Financial Consolidation and Close EPM 2012 2012
Greenville Utilities IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Greenville Utilities

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Director of Information Technology Director IT
IT Manager Manager IT
Manager of Advanced Analytics Manager Finance
Business System Analyst Manager IT
Director of Customer Relations Director Customer Service
Director of Electric Systems Director IT
Director of Gas Systems Director IT
Director of Human Resources Director HR
HR Business Partner Manager HR

Apps Being Evaluated by Greenville Utilities Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greenville Utilities IT executives and key decision makers. This section highlights Greenville Utilities's latest recorded technology evaluations, including ADP Payroll for Payroll on 2025-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greenville Utilities digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-09-03 Greenville Utilities Evaluated ADP ADP Payroll Payroll HCM
FAQ - APPS RUN THE WORLD Greenville Utilities Technographics
Greenville Utilities is a Utilities organization based in United States, with around 500 employees and annual revenues of $225.0 million.
Greenville Utilities operates a diverse technology stack with applications such as Oracle E-Business Suite, Oracle E-Business Suite HRMS and Oracle Utilities Work and Asset Management (WAM), covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Greenville Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle.
Greenville Utilities recently adopted applications including Cisco Webex Meetings in 2021, Salesforce Sales Cloud in 2021 and DigitalOcean Droplets in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greenville Utilities’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Greenville Utilities’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greenville Utilities technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.