Gresham Technologies
Aldermary House, 10-15 Queen Street,
London, EC4N 1TX,
United Kingdom
London, EC4N 1TX,
United Kingdom
44 20 7653-0200
Professional Services
Gresham Technologies Technographics
Gresham Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gresham Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Gresham Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gresham Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gresham Technologies is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gresham Technologies revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gresham Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gresham Technologies Tech Stack and Enterprise Applications
Gresham Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Gresham Technologies implemented Oracle NetSuite ERP as its ERP Financial platform, initiating a centralized finance system for the professional services firm based in the United Kingdom. The implementation focused on establishing a single source of record for corporate accounting and transaction processing across finance and accounting functions.
The Oracle NetSuite ERP deployment concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, billing, cash management, fixed assets and financial reporting. Configuration work emphasized a standardized chart of accounts, role based access controls and configurable approval workflows to align system behavior with established accounting policies.
Operational coverage centered on finance and accounting processes such as invoicing, revenue recognition and month end close orchestration, using Oracle NetSuite ERP native automation for transaction posting and report generation. The implementation was structured to maintain centralized control of accounting ledgers and to support routine financial close procedures.
Governance activities included documented process handoffs, role based segregation of duties and audit trail configuration within Oracle NetSuite ERP, accompanied by training for accounting staff and finance leadership. Controls and workflow documentation were embedded to sustain consistent execution of financial processes under the ERP Financial environment.
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Gresham Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Gresham Technologies implemented LiveChat on its website as a front‑line customer engagement layer for Chatbots and Conversational AI. The implementation was scoped to the public web presence of the UK professional services firm and positioned LiveChat as the primary real time messaging interface for inbound visitor interactions.
The deployment centered on the LiveChat web widget and associated administrative console, configured with proactive chat invitations, canned responses, session transcripts and agent routing rules to standardize interactions. Configuration work emphasized brand-consistent chat window, greeting rules and response templates to support lead capture and consistent customer engagement workflows.
Integration was executed through site-level embedding of the LiveChat script, providing visitor monitoring and in-session messaging directly on the corporate website. Operational coverage aligned to customer support and pre-sales functions, with agents triaging inquiries and capturing contact data for downstream processes.
Governance focused on agent provisioning, template management and transcript review within the LiveChat admin tools to enforce response standards and quality control. Operational controls were defined around shift coverage and template use, supporting consistent conversational handling without changes to core back-office systems.
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Gresham Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Gresham Technologies deployed Zoom as its Audio Video and Web Conferencing platform, embedding Zoom functionality on its public website to enable client facing meetings and remote collaboration. The deployment emphasized cloud hosted conferencing capabilities consistent with the Audio Video and Web Conferencing category, including hosted meetings, video conferencing, screen sharing, webinar workflows, and web based meeting entry for external participants.
The implementation configured Zoom as a SaaS application with centralized account provisioning and web embedded meeting access, focused on meeting scheduling, webinar management, screen sharing, and recording features. Configuration work included administrative policy settings for meeting security and participant controls, standardized website entry points for client sessions, and user role assignment for internal hosts and external attendees.
Operational coverage for Zoom centers on client facing business functions within Gresham Technologies, notably sales, consulting, and client support, with organization wide provisioning aligned to the company headcount of 240 employees. Governance emphasis is on central administration of Zoom accounts, standardized meeting templates exposed on the website, and administrative controls for access and recordings to ensure consistent meeting workflows and policy enforcement.
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Collaboration | Collaboration |
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2016 | 2016 |
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Gresham Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Gresham Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gresham Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Gresham Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Gresham Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Gresham Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Gresham Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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CTO | CXO | Finance | |
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Global Business Development Director | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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Revenue & Management Accountant | Manager | Finance | |
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General Ledger Accountant | Manager | Finance | |
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Director of Financial Operations | Director | Finance | |
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QA Manager | Manager | IT | |
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Senior Software Test Engineer | Manager | IT | |
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QA Engineer | Manager | IT | |
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Lead QA Engineer | Non Manager | IT | |
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Global Director of Solutions Engineering | Director | IT | |
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Apps Being Evaluated by Gresham Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gresham Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gresham Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Gresham Technologies Technographics
Gresham Technologies is a Professional Services organization based in United Kingdom,
with around 240 employees and annual revenues of $61.0 million.
Gresham Technologies operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Gresham Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Zoom Video Communications.
Gresham Technologies recently adopted applications including
HubSpot CMS in 2021, CIVIC Ffora in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gresham Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gresham Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gresham Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.