Pinkenba, 4008, QLD,
Australia
Greyhound Australia Technographics
Greyhound Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greyhound Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 530 Greyhound Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greyhound Australia has purchased the following applications: Pronto XI ERP for ERP Financial in 2015, World Manager Hire for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greyhound Australia is running and its propensity to invest more and deepen its relationship with Pronto Software , FranConnect , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greyhound Australia revenues, which have grown to $149.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greyhound Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greyhound Australia Tech Stack and Enterprise Applications
Greyhound Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Greyhound Australia implemented Pronto XI ERP to centralize core financial processing across its 530 person Australian operations, deploying the system as an ERP Financial platform to unify transactional finance and operations workflows. The implementation positioned Pronto XI ERP as the primary system of record for financial transactions and procurement activities supporting passenger transport and fleet operations.
Pronto XI ERP was configured to support standard ERP Financial modules including general ledger, accounts payable, accounts receivable and purchase order processing. Operational usage notes indicate Operations Coordinators used Pronto XI ERP for day to day purchase order creation and processing, and the application handled purchase order administration tied to operational schedules and fleet support tasks.
The rollout covered finance, procurement and operations teams, aligning transactional entry, purchase order workflows and financial posting with operational rostering and yard coordination activities. Pronto XI ERP was used to capture and route purchase orders initiated by operations staff into financial ledgers and accounts payable workflows, supporting routine administrative tasks described in operational roles.
Governance emphasized process standardization and user training, with a focus on centralizing purchase order creation, approval routing and consistent posting practices inside Pronto XI ERP. Training of operations staff included transaction entry and purchase order handling to embed the ERP Financial controls into day to day operations and administrative workflows.
|
Greyhound Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FranConnect | Legacy | World Manager Hire | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Greyhound Australia implemented World Manager Hire as its Applicant Tracking System. World Manager Hire is deployed as a public careers portal at greyhound.worldmanager.com, enabling job posting and direct candidate application collection through the company website. The deployment centralizes recruitment intake and public-facing job listings, positioning World Manager Hire to manage HR recruitment workflows for Greyhound Australia.
Configuration focuses on standard Applicant Tracking System capabilities, including job requisition publishing, online application forms, candidate profile capture, and configurable screening workflows. Operational ownership is with HR and recruitment teams that use World Manager Hire to orchestrate candidate stages and maintain applicant records for external hires via the careers portal. The implementation emphasizes web-hosted career site integration and workflow automation for candidate routing and application processing.
|
|
|
|
|
Payroll | HCM |
|
2012 | 2012 |
|
Greyhound Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Greyhound Australia deployed Microsoft 365 to enable enterprise Collaboration across the company and to extend cloud productivity capabilities to their public web presence. Public site references indicate Microsoft 365 is actively used on their website, tying the cloud productivity suite to external content and authentication touchpoints.
The Microsoft 365 implementation centers on Collaboration capabilities, leveraging core productivity services such as Exchange Online for email and calendaring, SharePoint for intranet and content management, Microsoft Teams for real time communication and meetings, and OneDrive for user file storage and synchronization. Configuration details align with cloud hosted tenancy models, with tenant level administration and policy controls governing application configuration and collaboration workloads.
Operational coverage targets corporate business functions including employee communications, content publishing workflows, and customer facing information management across Greyhound Australia in Australia. The deployment governance follows common Microsoft 365 patterns, with centralized user provisioning, role based access controls and tenant level compliance settings to manage collaboration policies and web integrated services.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Greyhound Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
Greyhound Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Greyhound Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Greyhound Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Greyhound Australia
Apps Being Evaluated by Greyhound Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-15 | Greyhound Australia | Evaluated | IBM | IBM Life/400 | Insurance ERP | ERP Services and Operations |