Greyhound Lines
One Dallas Center,
Dallas, 75201, TX,
United States
Dallas, 75201, TX,
United States
1 800-231-2222
Transportation
Greyhound Lines Technographics
Greyhound Lines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greyhound Lines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5900 Greyhound Lines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greyhound Lines has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, ADP Workforce Now for Core HR in 2010, Sojern for Guest Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greyhound Lines is running and its propensity to invest more and deepen its relationship with Oracle , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greyhound Lines revenues, which have grown to $422.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greyhound Lines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greyhound Lines Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Greyhound Lines deployed Oracle JD Edwards EnterpriseOne as its ERP Financial system. The implementation encompassed an ERP conversion from Oracle11i to JD Edwards 8.12, with the project team developing and coordinating the user test plan and validating data interfaces to support cutover.
The deployment focused on core financial modules and workflows including month-end close orchestration, revenue accounting and reporting, billing and accounts receivable, and Audit & Trace processes for Canadian package express. Oracle JD Edwards EnterpriseOne was configured to support new business processes that identified and collected unreported revenue, a change that led to billing over $300K of previously unreported transactions in fiscal 2011 and that the notes indicate remains in use today.
Operational coverage included integration of distributed accounting offices and conversion of the month-end close cycle from a calendar cadence to a 4-4-5 fiscal close, which required redesign of close checklists and inter-office reconciliation flows. System integration work validated interfaces between home-grown ancillary systems and the new ERP, ensuring transactional continuity for revenue and billing data feeds.
Governance centered on coordinated user acceptance testing and process documentation to support the finance organization, revenue accounting, and accounts receivable teams. The narrative emphasizes the relationship Greyhound Lines Oracle JD Edwards EnterpriseOne ERP Financial across revenue capture, month-end close, and finance process standardization without attributing additional quantitative outcomes beyond those documented.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Greyhound Lines implemented ADP Workforce Now as its Core HR platform. ADP Workforce Now served as the central HRIS and payroll processing application, with payroll transmissions covering approximately 10,000 employees while the employer headcount was reported at 5,900.
Operational configuration centered on Payroll, HRIS table maintenance, production reporting, pay card management, and check issuance controls. Daily operational workflows included uploading and monitoring daily changes from the HR-1 source into ADP Workforce Now, entering new hire data directly into the application, generating daily, weekly, and monthly production reports, and transmitting payroll runs. Payroll Systems Administrator Specialist responsibilities documented during the implementation included transmitting payroll for approximately 10,000 employees, maintaining HRIS and payroll tables, processing 50 to 300 pay cards into the HR payroll system monthly, printing quick checks and maintaining check security, and overseeing report production. Governance emphasis was placed on feed monitoring from HR-1 into ADP Workforce Now, routine data reconciliation, and operational controls around check security and pay card processing.
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HR Compliance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2005 | 2006 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Greyhound Lines deployed Sojern on its website as a Guest Management implementation. The Sojern deployment is focused on web-based instrumentation to capture traveler interactions across booking, schedule, and customer information pages, positioning Sojern to support marketing and customer acquisition functions for Greyhound Lines in the United States.
Functional configuration centers on guest profiling, behavioral segmentation, session event capture, and audience orchestration consistent with Guest Management capabilities. The implementation is operated through digital and marketing teams, and it impacts commerce, customer experience, and demand generation workflows by enabling audience construction and export for downstream activation and campaign targeting.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Greyhound Lines
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Apps Being Evaluated by Greyhound Lines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greyhound Lines IT executives and key decision makers. This section highlights Greyhound Lines's latest recorded technology evaluations, including Unily Employee Experience Platform for Employee Experience on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greyhound Lines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Greyhound Lines Technographics
Greyhound Lines is a Transportation organization based in United States,
with around 5900 employees and annual revenues of $422.0 million.
Greyhound Lines operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, ADP Workforce Now and Sojern,
covering areas like ERP Financial, Core HR and Guest Management.
Greyhound Lines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and Sojern.
Greyhound Lines recently adopted applications including
Microsoft Power BI in 2022, Sojern in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greyhound Lines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greyhound Lines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greyhound Lines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.