Grill Concepts
5410 W. Century Boulevard,
Los Angeles, 90045, CA,
United States
Los Angeles, 90045, CA,
United States
1 310-665-0149
Retail
Grill Concepts Technographics
Grill Concepts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grill Concepts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Grill Concepts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grill Concepts has purchased the following applications: SilkRoad OpenHire Recruiting Management for Recruiting in 2014, Microsoft 365 for Collaboration in 2015, Popmenu for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grill Concepts is running and its propensity to invest more and deepen its relationship with Rival (formerly SilkRoad Technology) , Microsoft , Popmenu or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grill Concepts revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grill Concepts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grill Concepts Tech Stack and Enterprise Applications
Grill Concepts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad OpenHire Recruiting Management | Recruiting | HCM | n/a | 2014 | 2014 |
In 2014, Grill Concepts implemented SilkRoad OpenHire Recruiting Management as their applicant tracking system and published it on the public careers site dailygrillcareers.silkroad.com. The SilkRoad OpenHire Recruiting Management deployment serves a United States based retail employer of approximately 1500 employees, centralizing Recruiting intake on the company careers portal and providing a single location for external candidate applications and job listings.
Configured as the primary ATS on the careers site, SilkRoad OpenHire Recruiting Management covers standard Recruiting functional modules including requisition management, candidate tracking, application routing, status management, and interview scheduling. The implementation is oriented around Talent Acquisition and HR users and provides role based access and structured hiring workflows to standardize requisition approvals and hiring manager review across Grill Concepts retail operations.
|
Grill Concepts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Grill Concepts deployed Microsoft 365 as its Collaboration platform across its United States operations. The rollout covered the 1,500 employee organization and targeted corporate headquarters, central support functions, and field management to provide unified productivity tooling.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email and calendaring, SharePoint Online for document management and intranet sites, Microsoft Teams for synchronous collaboration, OneDrive for user file sync, and Office desktop and web applications. Configuration emphasis included SharePoint site templates and Teams channels aligned to business units, alongside OneDrive provisioning for individual users and group file libraries.
Grill Concepts is using Microsoft 365 on their website, indicating public site content and links are surfaced from Microsoft 365 managed resources. Operational coverage spans marketing, human resources, finance, and operations workflows where document collaboration, email, and team collaboration are primary business functions supported by Microsoft 365.
Governance was implemented through centralized account provisioning, role based access controls and retention policies administered via Microsoft 365 administration consoles, with phased user enablement and policy rollout across departments. Administrative and compliance controls were structured to align Collaboration usage with corporate policies while supporting ongoing user adoption and support processes.
|
Grill Concepts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Popmenu | Legacy | Popmenu | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Grill Concepts deployed Popmenu on their website as a Customer Experience application to centralize online menu presentation and guest engagement. Grill Concepts is a United States retail restaurant operator with approximately 1,500 employees and $300,000,000 in revenue, and it uses Popmenu to power customer facing menu and engagement flows on its public site.
The Popmenu implementation emphasizes interactive digital menu management, online ordering workflows and guest feedback capture, reflecting capabilities common to Customer Experience platforms. Popmenu was configured to manage menu content, imagery, daily specials and promotional content centrally, reducing reliance on manual site edits. The deployment leverages Popmenu components for content orchestration and visitor experience control.
Operational ownership was placed with marketing and operations teams to establish content governance and update workflows, including scripted content publication and menu change processes. The implementation impacts customer engagement, marketing and front of house functions by consolidating digital menu presentation and feedback channels. Popmenu on the Grill Concepts website serves as the primary customer experience touchpoint for online menu discovery and order initiation.
|
Grill Concepts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Grill Concepts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grill Concepts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grill Concepts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grill Concepts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Grill Concepts Technographics
Grill Concepts is a Retail organization based in United States,
with around 1500 employees and annual revenues of $300.0 million.
Grill Concepts operates a diverse technology stack with applications such as
SilkRoad OpenHire Recruiting Management, Microsoft 365 and Popmenu,
covering areas like Recruiting, Collaboration and Customer Experience.
Grill Concepts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rival (formerly SilkRoad Technology), Microsoft and Popmenu.
Grill Concepts recently adopted applications including
Popmenu in 2021, Fastly in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grill Concepts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grill Concepts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grill Concepts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.