Grocery Outlet
5650 Hollis Street,
Emeryville, 94608, CA,
United States
Emeryville, 94608, CA,
United States
1 510-845-1999
Retail
Grocery Outlet Technographics
Grocery Outlet Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grocery Outlet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 997 Grocery Outlet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grocery Outlet has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2013, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grocery Outlet is running and its propensity to invest more and deepen its relationship with Intuit , In-House Applications , CareerBuilder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grocery Outlet revenues, which have grown to $3.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grocery Outlet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grocery Outlet Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2010 | 2010 |
In 2010, Grocery Outlet implemented Intuit Quickbooks Enterprise. The deployment used Intuit Quickbooks Enterprise as an ERP Financial application to centralize core accounting, financial reporting and transaction processing for the retailer. Grocery Outlet Intuit Quickbooks Enterprise ERP Financial covered the companys accounting and finance business functions across corporate finance and store accounting operations.
Configuration emphasized standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset accounting, inventory valuation and consolidated financial reporting. Governance and process work focused on aligning the chart of accounts, instituting role based access controls, and standardizing period close routines and financial controls to match retail accounting cadence. Operational coverage centered on corporate finance and store accounting teams, with configuration and reporting tailored to retail revenue recognition and inventory accounting requirements.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Grocery Outlet implemented CareerBuilder Jobs.net ATS as its Applicant Tracking System and embedded CareerBuilder Jobs.net ATS on the company career site to capture candidate applications directly from GroceryOutlet.com. The implementation published job postings to the public career portal, routed incoming applications into structured candidate records, and established requisition workflows to support hiring manager approvals.
Functionally the deployment covered core Applicant Tracking System capabilities, including career site integration and job posting, application intake and parsing, candidate tracking with status management, interview scheduling support, and recruiting reporting for HR teams. Operational ownership was placed with HR and talent acquisition to support corporate and store hiring, with governance implemented through requisition approval workflows, role based access controls, and career site branding configurations.
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Recruiting | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Grocery Outlet deployed Rocket.chat on their website as a customer-facing conversational channel. Grocery Outlet implemented Rocket.chat in the Chatbots and Conversational AI category to provide real-time messaging and conversational interfaces for site visitors and online customer service.
The deployment is structured as a website-embedded chat interface using Rocket.chat platform capabilities common to Chatbots and Conversational AI, including real-time messaging, a conversational bot framework, channel routing, and administrative moderation controls. Operational scope focuses on customer support and digital engagement on Grocery Outlet's public site, consolidating inquiry handling and support workflows within the Rocket.chat application and establishing administrative governance for message moderation and user session handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traceability Management | SCM |
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2025 | 2025 |
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Warehouse Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Grocery Outlet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Grocery Outlet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Grocery Outlet Technographics
Grocery Outlet is a Retail organization based in United States,
with around 997 employees and annual revenues of $3.97 billion.
Grocery Outlet operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, CareerBuilder Jobs.net ATS and Rocket.chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Grocery Outlet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, CareerBuilder and Rocket.chat.
Grocery Outlet recently adopted applications including
iFoodDS Traceability in 2025, Workstream Hiring in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grocery Outlet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grocery Outlet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grocery Outlet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.