Oxford, OX1 5DL,
United Kingdom
Grofar Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Grofar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3 Grofar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grofar has purchased the following applications: Microsoft 365 for Collaboration in 2015, Capsule CRM for CRM in 2020, Twilio Sendgrid for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grofar is running and its propensity to invest more and deepen its relationship with Microsoft , Capsule , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grofar revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grofar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capsule | Legacy | Capsule CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Grofar implemented Capsule CRM on their website. The three-employee United Kingdom professional services firm deployed Capsule CRM as a cloud-hosted CRM to centralize client contacts, web inquiries, and basic pipeline tracking. The Capsule CRM instance is positioned at the website intake layer to capture leads and create customer records for ongoing client management.
Configuration emphasized contact management, activity logging and simple opportunity stages, reflecting standard CRM workflows for sales and client services. Operational coverage is focused on sales, client services and business development activities within Grofar, with a single administrator and lightweight governance appropriate for a very small team. Capsule CRM is used to unify web-originated interactions and routine relationship management for the company.
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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