Grosvenor House Suites by Jumeirah Living
Level 5, Building 5,
Dubai, 73137,
United Arab Emirates
Dubai, 73137,
United Arab Emirates
971 4 3665000
Leisure and Hospitality
Grosvenor House Suites by Jumeirah Living Technographics
Grosvenor House Suites by Jumeirah Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grosvenor House Suites by Jumeirah Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13500 Grosvenor House Suites by Jumeirah Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grosvenor House Suites by Jumeirah Living has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Cazar Engage for Candidate Relationship Management in 2004, Sojern for Guest Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grosvenor House Suites by Jumeirah Living is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Cazar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grosvenor House Suites by Jumeirah Living revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grosvenor House Suites by Jumeirah Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grosvenor House Suites by Jumeirah Living Tech Stack and Enterprise Applications
Grosvenor House Suites by Jumeirah Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Grosvenor House Suites by Jumeirah Living implemented Infor SunSystems in an ERP Financial deployment. The Infor SunSystems project was targeted at strengthening reconciliation controls, explicitly to reconcile foreign exchange variances in Sun and to clear Aging Accounts through reconciliation of payments against invoices posted in Sun.
The implementation configured core financial ledgers and accounts receivable capabilities within Infor SunSystems, leveraging multicurrency ledger functionality and cash management reconciliation features common to ERP Financial systems. Configuration work emphasized automated posting rules and invoice to payment matching logic, together with aging and exception reporting to support regular reconciliations and period close activity.
Operational ownership was scoped to the enterprise finance organization, centering on accounting, treasury and accounts receivable teams that needed daily and period-end reconciliation outputs. The Infor SunSystems deployment centralized the payment versus invoice matching process within the financial application, reducing reliance on external spreadsheets for the reconciliations specified in project requirements.
Governance was implemented through formalized reconciliation procedures and role based access controls in Infor SunSystems, with audit trail capabilities used to support compliance and month end controls. Process changes focused on standardizing the foreign exchange variance reconciliation workflow and the clear of Aging Accounts reconciliation, embedding those workflows into the system ledger and posting routines.
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ERP Financial | ERP |
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2012 | 2012 |
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Grosvenor House Suites by Jumeirah Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cazar | Legacy | Cazar Engage | Candidate Relationship Management | HCM | n/a | 2004 | 2004 |
In 2004, Grosvenor House Suites by Jumeirah Living began deploying Cazar's Sniperhire platform as part of a Candidate Relationship Management initiative. The rollout was designed to centralise and evolve recruitment and the corporate career site across the Middle East to support hospitality talent acquisition and employer branding.
The implementation incorporated Cazar Engage for career-site redesign and ongoing candidate engagement, with inferred module usage focused on candidate relationship workflows, sourcing orchestration, and career-site content management. Cazar Engage was used to reframe candidate outreach and to instrument the career site for higher traffic and an improved candidate experience.
Operational coverage targeted talent acquisition and careers-site operations across Jumeirah Living properties in the Middle East, consolidating recruiting teams and careers-site management under centralised processes. The platform supported a sourcing strategy that emphasized direct candidate engagement and internal hiring channels over agency dependence.
Governance emphasized centralised recruitment processes and an evolved sourcing model, and the case study reports concrete outcomes including less than 5% of hires from agencies, a 297% increase in candidate traffic, and improved candidate engagement. The description indicates ongoing use of Cazar Engage within the Candidate Relationship Management footprint to sustain sourcing improvements and career-site activity.
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Core HR | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2004 | 2004 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2017 |
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Talent Sourcing | HCM |
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2004 | 2004 |
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Grosvenor House Suites by Jumeirah Living ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Grosvenor House Suites by Jumeirah Living implemented Sojern as part of its Guest Management footprint on the corporate website. The Sojern deployment is instrumented on the company's website to augment guest engagement and digital marketing workflows.
The implementation emphasizes data capture, audience segmentation, and campaign orchestration consistent with Guest Management systems. Sojern is configured to collect behavioral signals from onsite browsing, build audience profiles, and enable targeted message delivery through web channels to support campaign activation.
Instrumentation is focused on the corporate website, using client-side tagging and tracking to feed Sojern datasets for audience build and activation. Operational use targets marketing and e-commerce functions, surfacing guest intent and profile signals to inform promotional campaigns and booking demand strategies.
Governance and operational ownership are centered with digital marketing and revenue teams, who define audience criteria, campaign rules, and measurement for website-driven guest engagement. The implementation reads as a web-centric Guest Management deployment of Sojern to operationalize guest signals into commercial campaigns.
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Hotel Property Management | ERP Services and Operations |
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2021 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Grosvenor House Suites by Jumeirah Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Grosvenor House Suites by Jumeirah Living Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Grosvenor House Suites by Jumeirah Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Grosvenor House Suites by Jumeirah Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Grosvenor House Suites by Jumeirah Living PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Grosvenor House Suites by Jumeirah Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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Grosvenor House Suites by Jumeirah Living CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Grosvenor House Suites by Jumeirah Living
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Apps Being Evaluated by Grosvenor House Suites by Jumeirah Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grosvenor House Suites by Jumeirah Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grosvenor House Suites by Jumeirah Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Grosvenor House Suites by Jumeirah Living Technographics
Grosvenor House Suites by Jumeirah Living is a Leisure and Hospitality organization based in United Arab Emirates,
with around 13500 employees and annual revenues of $3.00 billion.
Grosvenor House Suites by Jumeirah Living operates a diverse technology stack with applications such as
Infor SunSystems, Cazar Engage and Sojern,
covering areas like ERP Financial, Candidate Relationship Management and Guest Management.
Grosvenor House Suites by Jumeirah Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Cazar and Sojern.
Grosvenor House Suites by Jumeirah Living recently adopted applications including
Oracle OPERA Cloud PMS in 2021, Salesforce Sales Cloud in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grosvenor House Suites by Jumeirah Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grosvenor House Suites by Jumeirah Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grosvenor House Suites by Jumeirah Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.