Ground Construction
Ground House 2-3 Little Burrow,
Welwyn Garden City, AL7 4SP,
United Kingdom
Welwyn Garden City, AL7 4SP,
United Kingdom
44 208 238-7000
Construction and Real Estate
Ground Construction Technographics
Ground Construction Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ground Construction and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Ground Construction employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ground Construction has purchased the following applications: COINS ERP for Construction ERP in 2015, Microsoft 365 for Collaboration in 2021, FreshDesk Customer Support for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ground Construction is running and its propensity to invest more and deepen its relationship with COINS Global , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ground Construction revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ground Construction intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ground Construction Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| COINS Global | Legacy | COINS ERP | Construction ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Ground Construction implemented COINS ERP as its Construction ERP solution to centralise finance and payroll functions across the group. The deployment was overseen from the finance office in Welwyn Garden City and targeted core financial controls, payroll processing, and plant and hire accounting workflows.
COINS ERP was configured to host core financials including accounts payable and receivable, payroll interfaces, and job and plant hire financial controls common to construction accounting. The implementation included configuration of board reporting and KPI packs to support bi-monthly board meetings and two year rolling forecasts used by the business.
Integrations implemented as part of the program included an automated import of time data from the existing Donseed time recording system and the installation of a bespoke time recording system feeding COINS ERP for payroll and job costing. Operational coverage focused on the finance and payroll departments and extended to smaller group entities, with training and mentoring used to bring subsidiary reporting up to standard.
Governance and process changes accompanied the technical rollout, including the introduction of bi-monthly KPI reporting, daily three month cash flow look ahead practices, and staff training to operationalise the new COINS ERP workflows. Explicit outcomes from the period include the successful installation of COINS ERP and the bespoke time recording system, improved payroll automation that freed time for checking adjustments and authorising overtime more accurately, and business practices including two year rolling forecasts that supported the tower crane hire business to expand to triple its size.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ground Construction implemented Microsoft 365. The Microsoft 365 deployment serves as the organizationwide Collaboration foundation for the United Kingdom based construction firm of about 65 employees, and Ground Construction references Microsoft 365 on its public website indicating vendor selection and active use.
The implementation leverages Microsoft 365 Collaboration capabilities including cloud hosted email, real time chat and meetings, document collaboration and file storage to support internal communications and project coordination. Administration is delivered as a centralized cloud SaaS subscription with standard role based access and document governance patterns applied to manage project documents, office records and site coordination workflows, aligning Microsoft 365 Collaboration with core business functions such as project management, office administration and estimating.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Ground Construction implemented FreshDesk Customer Support, a Freshworks application, to centralize client inquiry handling exposed through its corporate website. The FreshDesk Customer Support deployment serves as the primary Customer Support channel for inbound web contact forms and email routed from the site.
Configuration emphasizes core Customer Support capabilities, including ticketing, web support widget capture, automated ticket categorization and assignment, canned responses, and SLA tracking. FreshDesk Customer Support functional modules such as knowledge base publishing and reporting were configured to standardize responses and provide operational visibility for the support team.
Operational coverage targets the customer service team and project managers who manage client queries, with website-originated tickets routed into shared queues and subject to automation rules. Governance elements include defined ticket ownership, escalation rules and workflow automation to enforce consistent handling across projects and client requests.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Ground Construction
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ground Construction Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ground Construction IT executives and key decision makers. This section highlights Ground Construction's latest recorded technology evaluations, including COINS Construction Cloud for Construction ERP on 2026-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ground Construction digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ground Construction Technographics
Ground Construction is a Construction and Real Estate organization based in United Kingdom,
with around 65 employees and annual revenues of $80.0 million.
Ground Construction operates a diverse technology stack with applications such as
COINS ERP, Microsoft 365 and FreshDesk Customer Support,
covering areas like Construction ERP, Collaboration and Customer Support.
Ground Construction has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as COINS Global, Microsoft and Freshworks.
Ground Construction recently adopted applications including
Microsoft 365 in 2021, FreshDesk Customer Support in 2021 and Redsift OnDMARC in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ground Construction’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ground Construction’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ground Construction technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.