Groupe Robert Technographics
Groupe Robert Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Groupe Robert and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Groupe Robert employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Groupe Robert has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Joomla 3.9 for Web Content Management in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Groupe Robert is running and its propensity to invest more and deepen its relationship with Microsoft , Joomla , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Groupe Robert revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Groupe Robert intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Groupe Robert Tech Stack and Enterprise Applications
Groupe Robert Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016 Groupe Robert implemented Microsoft Power BI to establish KPI frameworks and to create a driver scorecard used as the basis for a remuneration bonus tied to driver performance. The initiative positioned Microsoft Power BI within the companys Analytics and BI capabilities to centralize performance measurement for transportation operations.
The implementation emphasized scorecard design and KPI modeling in Microsoft Power BI, including authoring interactive dashboards, calculated measures, and visual drill down for individual driver metrics. Typical capability workstreams included data modeling, time series and categorical measures for driver behavior and operational performance, and role based dashboard access to support operational managers and HR stakeholders.
Operational coverage focused on fleet operations and compensation workflows, with the driver scorecard exposed to operations supervisors and compensation administrators to inform bonus deliberations. Reporting cadence and refresh processes were implemented to maintain up to date performance views, and the Microsoft Power BI solution served as the primary Analytics and BI surface for those user groups.
Governance attention was placed on KPI definition, scorecard rules, and alignment with remuneration policy, including owner assignment for each KPI and a regular review cycle to update score weighting. Rollout centered on training for operations and HR users, templated report distribution, and formal sign off of the scorecard logic before it informed bonus calculations.
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Groupe Robert Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Groupe Robert deployed Joomla 3.9 on its public website robert.ca. Joomla 3.9 serves as the company Web Content Management platform to manage corporate content, navigation and site presentation for customer facing pages. The deployment is focused on the public site content lifecycle and digital communications.
The Joomla 3.9 implementation leverages standard Web Content Management capabilities including template driven theming, module and menu configuration, content publishing workflows, user role and permission controls, asset and metadata management, and SEO oriented content fields. Configuration centers on site templates and module positions to control page composition and responsive behavior, with the Joomla 3.9 administrator interface used for content staging, editing and publishing. Governance practices are organized around publishing permissions, editorial workflows and scheduled content updates to maintain site consistency.
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Groupe Robert CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Groupe Robert implemented Hotjar on its public website to capture user behavior and on-site feedback as part of its Customer Experience tooling. Hotjar was instrumented to provide session recordings, heatmaps, and in-page feedback widgets, aligning the Hotjar deployment with web analytics, UX research, and digital marketing functions. The implementation targeted the corporate site and online service flows to surface friction points in customer journeys.
Configuration focused on client-side script placement and page-level segmentation, using Hotjar session replay and survey capabilities to generate qualitative insights for product and marketing teams. The deployment emphasized consent-aware script loading and page-scoped instrumentation to manage privacy controls while enabling issue triage and UX prioritization workflows. Operational ownership was centered on digital experience stakeholders responsible for ongoing tuning of Hotjar captures and feedback channels.
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Groupe Robert PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Groupe Robert IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Groupe Robert
Apps Being Evaluated by Groupe Robert Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-15 | Groupe Robert | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |