Berlin, 10117,
Germany
Groupon Germany Technographics
Groupon Germany Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Groupon Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Groupon Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Groupon Germany has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2014, LogMeIn BoldChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Groupon Germany is running and its propensity to invest more and deepen its relationship with Workday , GoTo (formerly LogMeIn) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Groupon Germany revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Groupon Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Groupon Germany Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Groupon Germany implemented Workday Recruiting as its applicant tracking system. The deployment uses Workday Recruiting and aligns with the Recruiting,Applicant Tracking System category, with the platform exposed as the primary ATS on Groupon Germany's public career site. Workday Recruiting handles job requisitions, candidate application intake, resume capture, and candidate status workflows for the company’s Germany recruiting operations, reflecting a cloud hosted SaaS usage model for candidate-facing activity. The implementation positions the Workday Recruiting career site as the consolidated entry point for applicants and the source of record for active requisitions.
Configuration emphasized career site integration and candidate workflow orchestration, including job posting publishing, application form capture, interview workflow triggers, and offer tracking, consistent with Recruiting,Applicant Tracking System functionality. Operational scope covers Groupon Germany talent acquisition and HR teams, with recruiter access and candidate status updates managed within Workday Recruiting and surfaced on the web based career portal. Governance work focused on configuring recruiter permissions and requisition approval workflows to align hiring processes with local HR operations and ensure centralized tracking of applicant progress.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Groupon Germany implemented LogMeIn BoldChat on its public website to provide a web-based conversational layer for customer engagement, using LogMeIn BoldChat within the Chatbots and Conversational AI category. The implementation is surfaced as an embedded site chat interface, positioned to capture inbound customer inquiries and to enable real-time agent interactions through a browser-delivered widget.
LogMeIn BoldChat was configured to support standard chat and conversational workflows common to Chatbots and Conversational AI deployments, including live agent chat, canned responses and knowledge snippets, proactive messaging triggers, session transcripts, and basic conversation analytics. The configuration emphasizes agent console access and conversation routing rules to assign inbound chats to service teams and to apply scripted response templates for consistent customer handling.
No external system integrations are specified in the source, therefore integrations with CRM or ticketing systems are not described. Operational coverage centers on customer service and online support functions for the Groupon Germany website, with governance focused on chat routing, response scripting and escalation workflows to ensure consistent handling across service agents. Documentation and transcript capture are implied as part of standard BoldChat operations to support auditability and agent coaching.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Groupon Germany implemented Google Workspace (Formerly Google G-Suite) to support Collaboration across the organization. The deployment is observable in the company website source and serves a Professional Services firm of about 300 employees based in Germany.
Google Workspace (Formerly Google G-Suite) was provisioned with standard collaboration capabilities, including enterprise email, calendaring, cloud file storage and shared drives, real-time document editing, and video conferencing. Administrative configuration leverages the Google Admin console for centralized user provisioning, role-based access, and mobile device management, consistent with Collaboration platform operational patterns.
Operational scope covers corporate departments and cross-functional teams in Germany, enabling internal communications, scheduling, and document collaboration. Governance is organized around domain-level administration and group-based provisioning, with workflows for account lifecycle and role segregation managed through the platform's administration controls.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2011 | 2011 |
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Incident Management | ITSM |
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2012 | 2013 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Groupon Germany
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Groupon Germany Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||