Mexico City, 6500,
Mexico
Grupo De Outsourcing Logistico Technographics
Grupo De Outsourcing Logistico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grupo De Outsourcing Logistico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Grupo De Outsourcing Logistico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grupo De Outsourcing Logistico has purchased the following applications: Avature CRM for Candidate Relationship Management in 2019, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grupo De Outsourcing Logistico is running and its propensity to invest more and deepen its relationship with Avature , SAP , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grupo De Outsourcing Logistico revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grupo De Outsourcing Logistico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grupo De Outsourcing Logistico Tech Stack and Enterprise Applications
Grupo De Outsourcing Logistico HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Grupo De Outsourcing Logistico implemented Avature CRM for Candidate Relationship Management. The deployment was focused on strengthening recruiting and talent acquisition across its Mexico operations and is exposed directly on the corporate website to capture and engage external candidates.
Avature CRM was configured to support standard candidate relationship management capabilities, including centralized candidate profiles, talent pool segmentation, configurable engagement workflows, and automated candidate outreach campaigns. Configuration emphasized recruiter-facing pipelines and activity tracking to standardize sourcing and screening steps.
The implementation is integrated with the company website to enable web-based candidate capture and career site engagement, surfacing application forms and candidate data directly into the Avature CRM environment. Operational coverage centers on the HR and recruiting function within the 40 person organization, using the system as the primary repository for sourced talent.
Governance focused on establishing recruiter workflows, data stewardship for candidate records, and process controls for engagement cadence and outreach approvals. The narrative highlights Avature CRM as the application used for Candidate Relationship Management at Grupo De Outsourcing Logistico, with configuration and website integration forming the core of the deployment.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Grupo De Outsourcing Logistico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Grupo De Outsourcing Logistico deployed Freshdesk Messaging (Formerly Freshchat) on its website. The implementation is categorized under Chatbots and Conversational AI and is focused on web based customer interaction handling for the Mexico based transportation operator with a 40 person workforce and a single digital touchpoint on its site.
The Freshdesk Messaging (Formerly Freshchat) rollout configured a customer facing web messaging widget, conversational bot workflows for common inquiry triage, live agent handoff and a unified agent inbox for session management. Standard Chatbots and Conversational AI capabilities were applied including canned responses, proactive messaging, message routing and session tagging to align automated flows with agent interventions.
Deployment used an embedded website messaging integration to surface the Freshdesk Messaging interface on targeted pages, routing inbound conversations to a small customer service group and operations staff. The scope is limited to the company website and centered on inbound customer inquiries and lead capture workflows, with operational coverage in Mexico.
Governance was structured around centralized admin controls, agent role assignments and configurable routing rules to support straightforward escalation and handoff procedures. Ongoing configuration of bot scripts and inbox rules enables iterative tuning of conversational flows while maintaining a consolidated messaging channel for support and sales related interactions.
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Grupo De Outsourcing Logistico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Grupo De Outsourcing Logistico deployed Microsoft 365 as its primary Collaboration platform. The Mexico based transportation company with 40 employees configured Microsoft 365 to centralize cloud email, document collaboration, and real time communications across operations and administrative functions. The full application name Microsoft 365 is referenced on the company website confirming external visibility of the deployment. The implementation supported business functions including operations, customer service, and finance.
Architecturally the deployment was provisioned as a cloud hosted Microsoft 365 tenant with centralized administration, role based access control, and device aware access policies, reflecting common Collaboration category patterns. Functional modules aligned with the Microsoft 365 deployment include Exchange Online email, SharePoint intranet and document libraries, OneDrive personal storage, and Microsoft Teams for meetings and chat. Governance and rollout centered on staged user onboarding and policy configuration for sharing and permissions to align workflows across departments. The narrative emphasizes system architecture, modules, and operational coverage rather than rollout metrics or cost outcomes.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Grupo De Outsourcing Logistico Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Grupo De Outsourcing Logistico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Grupo De Outsourcing Logistico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Grupo De Outsourcing Logistico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Container Service | IaaS |
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2021 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Grupo De Outsourcing Logistico
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Grupo De Outsourcing Logistico Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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