Miami, 33177, FL,
United States
GSM Systems Technographics
GSM Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GSM Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 GSM Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GSM Systems has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GSM Systems is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GSM Systems revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GSM Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GSM Systems Tech Stack and Enterprise Applications
GSM Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle NetSuite ERP | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, GSM Systems began managing the transition to Microsoft Dynamics AX as part of an ERP Financial consolidation, replacing Oracle NetSuite ERP. The initiative was led from HR in New York and coordinated with operations in New York, Indonesia, the Netherlands, Nigeria and Kenya, covering a company of approximately 500 employees and HR oversight for more than 150 staff in sales, logistics, account management, warehouse operations, IT, finance and management.
GSM Systems configured Microsoft Dynamics AX to centralize core financial ledgers and to align HR master data with finance processes, leveraging ERP Financial capabilities such as general ledger structure, accounts payable controls and chart of accounts harmonization. The implementation emphasized employee master data migration, role based security, and configuration of position and competency records to support recruitment, onboarding and performance management workflows.
The deployment integrated Microsoft Dynamics AX with the company employee database, the SharePoint based Guru Program knowledge system and the US PEO TriNet for HR administration and payroll related coordination, while removing Oracle NetSuite ERP as the prior transactional system. The global human resources portal on the company extranet was instrumented to synchronize HR records with Microsoft Dynamics AX, enabling employee self service and centralized personnel record management across sites.
Governance and process restructuring accompanied the technical rollout, including development and implementation of global HR policies, standardized job descriptions, a company wide performance appraisal system and engagement of local labor counsel in the United States, Kenya and the Netherlands to align hiring and off boarding. HR led negotiations with staffing agencies and transition planning for the company headquarters move, and reported savings of thousands of dollars every month by reducing reliance on employment agencies.
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GSM Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, GSM Systems implemented Cisco Webex Meetings to standardize online collaboration across client and internal interactions. GSM Systems Cisco Webex Meetings Audio Video and Web Conferencing supports client engagement and internal collaboration functions through meeting access surfaced on the corporate website.
Configuration emphasizes browser-based joins and embedded meeting links on the website, while leveraging Cisco Webex Meetings capabilities such as HD audio and video, screen sharing, meeting recording, and host controls. The deployment follows common Audio Video and Web Conferencing workflows for scheduled client sessions, ad hoc team huddles, and remote project reviews.
Operational coverage includes professional services delivery and client engagement teams, with central IT responsible for account provisioning, licensing oversight, and role based access controls. Governance centers on centralized administration and meeting access policies to manage client facing sessions published on the website.
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Collaboration | Collaboration |
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2016 | 2016 |
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GSM Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, GSM Systems implemented GoDaddy as their Application Hosting and Computing Services to support their public website presence. The deployment established GoDaddy as the primary hosting and domain provider for gsmsystems.com, centralizing external site hosting and DNS management under a single vendor.
Configuration focused on core hosting capabilities typical of Application Hosting and Computing Services, including web hosting, DNS record management, domain registration and SSL certificate provisioning. GoDaddy was configured to provide administrative control through its account and control panel features for site content delivery, DNS updates and certificate lifecycle tasks.
Operational coverage centered on the company functions responsible for the external website, primarily marketing and web administration, with IT overseeing access control and renewal workflows for domains and certificates. Governance activities emphasized account-level administration, domain renewal scheduling and routine content deployment processes while GoDaddy remained the persistent hosting and domain management platform.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GSM Systems
Apps Being Evaluated by GSM Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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