Guaranty Bank & Trust
16475 Dallas Parkway Suite 600,
Addison, 75001, TX,
United States
Addison, 75001, TX,
United States
1 888-572-9881
Banking and Financial Services
Guaranty Bank & Trust Technographics
Guaranty Bank & Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Guaranty Bank & Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 494 Guaranty Bank & Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guaranty Bank & Trust has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Fiserv Precision Bank Platform for Core Banking in 2018, Olark Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guaranty Bank & Trust is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , Apiture or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guaranty Bank & Trust revenues, which have grown to $131.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guaranty Bank & Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Guaranty Bank & Trust Tech Stack and Enterprise Applications
Guaranty Bank & Trust ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Guaranty Bank & Trust implemented Jack Henry Ensenta for Payment Processing on its public website. The deployment positions Jack Henry Ensenta as the bank's web payment acceptance layer, embedding the Jack Henry Ensenta application to manage online customer payment flows and hosted payment interfaces.
Jack Henry Ensenta is configured to provide Payment Processing capabilities including web-based payment capture, payment routing and settlement orchestration consistent with payment platform workflows. The implementation focuses on digital banking channels and front-office payment intake, aligning operational ownership across payments and treasury functions and requiring configuration of payment workflows, merchant-facing pages, and reconciliation processes.
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Guaranty Bank & Trust ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Fiserv Cleartouch Bank Platform | Fiserv Precision Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Guaranty Bank & Trust implemented Fiserv Precision Bank Platform as a Core Banking system to centralize funding and loan closing operations at its Addison, Texas site. The Fiserv Precision Bank Platform replaced the prior Fiserv Cleartouch Bank Platform and was positioned to support daily fund advances and document-centric workflows for the bank's funding teams.
The implementation focused on modules and operational capabilities for logging and ingesting daily funding files into Precision Software, reviewing closing documents, and advancing funds, aligning Core Banking functionality with title verification and shipper handling. Functional workflows documented in the deployment included daily funding file ingestion, closing package review, contact with issuing agents for title verification, and advance funds processing.
Operational coverage emphasized Funder/Shipper activities at the Addison, TX location, with staff responsibilities captured for analyzing and managing received shipping packages and logging daily funding files into the platform. The deployment centralized loan funding records in the Fiserv Precision Bank Platform and incorporated file-based funding inputs and agent communication workflows to bring funding documentation and title checks into the Core Banking environment.
Governance and process changes formalized the daily logging of funding files into Precision Software and routed closing and shipping workflows through the platform, creating an auditable process for funding operations and title verification within the Core Banking system. Guaranty Bank & Trust, Fiserv Precision Bank Platform, Core Banking, funding operations are explicitly connected through these implemented workflows and governance controls.
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Digital Banking | ERP Services and Operations |
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2020 | 2020 |
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Guaranty Bank & Trust AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Guaranty Bank & Trust implemented Olark Live Chat. Olark Live Chat, classified under Chatbots and Conversational AI, is embedded on the company's public website to provide a real-time customer messaging channel. The deployment surfaces as a front-end chat widget that connects visitors to an operator console, enabling synchronous messaging, visitor context capture, and persistent chat transcripts.
Functional modules in use align with standard live chat capabilities, including real-time messaging, visitor monitoring, canned responses, and transcript capture, supporting customer support and digital channel engagement. Operational coverage is focused on website customer touchpoints and is managed by customer service and digital channels to handle inbound inquiries and basic issue triage.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Guaranty Bank & Trust Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Guaranty Bank & Trust Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Guaranty Bank & Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Guaranty Bank & Trust ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Guaranty Bank & Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Guaranty Bank & Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Guaranty Bank & Trust CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Guaranty Bank & Trust
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Director Of Information Technology | Director | IT | |
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Chief Digital Officer, Senior Vice President | CXO | IT | |
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Executive Vice President Operations | VP | Finance | |
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IT Applications Development Project Manager | Manager | IT | |
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Administrative Officer | Director | Operations | |
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Apps Being Evaluated by Guaranty Bank & Trust Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Guaranty Bank & Trust IT executives and key decision makers. This section highlights Guaranty Bank & Trust's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2025-07-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Guaranty Bank & Trust digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-23 | Guaranty Bank & Trust | Evaluated | Jack Henry & Associates | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Guaranty Bank & Trust Technographics
Guaranty Bank & Trust is a Banking and Financial Services organization based in United States,
with around 494 employees and annual revenues of $131.0 million.
Guaranty Bank & Trust operates a diverse technology stack with applications such as
Jack Henry Ensenta, Fiserv Precision Bank Platform and Olark Live Chat,
covering areas like Payment Processing, Core Banking and Chatbots and Conversational AI.
Guaranty Bank & Trust has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Fiserv and Olark.
Guaranty Bank & Trust recently adopted applications including
DocuSign eSignature in 2021, New Relic APM in 2021 and Salesforce Heroku in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Guaranty Bank & Trust’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Guaranty Bank & Trust’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Guaranty Bank & Trust technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.