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Guaranty Trust Bank PLC
Location
Plot 635, Akin Adesola Victoria Island,
Lagos, x,
Nigeria
Website
https://www.gtbank.com/
Phone
234 1 2715227
Artw industry
Banking and Financial Services
Employee
Revenue

Guaranty Trust Bank PLC Technographics

Guaranty Trust Bank PLC Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Guaranty Trust Bank PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5192 Guaranty Trust Bank PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Guaranty Trust Bank PLC has purchased the following applications: Zoho Recruit for Recruiting in 2015, Zendesk Chat for Chatbots and Conversational AI in 2017, ProcessMaker BPM for Process Mining in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Guaranty Trust Bank PLC is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Zendesk , ProcessMaker or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Guaranty Trust Bank PLC revenues, which have grown to $964.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guaranty Trust Bank PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Guaranty Trust Bank PLC Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Recruit Recruiting HCM n/a 2015 2015
In 2015, Guaranty Trust Bank PLC deployed Zoho Recruit as their Applicant Tracking System. The deployment uses Zoho Recruit in the Recruiting category to power GTBank's public careers site, with job postings and application intake surfaced through an embedded Zoho Recruit career site at gtbank.zohorecruit.com, and the Zoho Recruit instance is the primary interface for external candidate capture. Configuration focused on standard Recruiting capabilities including job requisition management, candidate database and resume parsing, interview scheduling, and workflow automation to standardize intake and selection tasks. The architecture is a vendor-hosted SaaS configuration embedded on the bank website to route applicants directly into Zoho Recruit, and operational ownership rests with HR and Talent Acquisition teams who manage posting approvals, role-based access, and recruiter and hiring manager workflows.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ProcessMaker Legacy ProcessMaker BPM Process Mining Analytics and BI n/a 2018 2018
In 2018, Guaranty Trust Bank PLC implemented ProcessMaker BPM as a Process Mining solution to consolidate branch operations and standardize process automation. The bank required a robust platform capable of streamlining all of its branches and processes on one platform, given the scale of complexity, customization, and power needed by its operational workflows. ProcessMaker BPM was configured to deliver low-code workflow orchestration, form-driven process design, automated task routing, approval flows, and case management consistent with Process Mining and BPM capabilities. The platform’s intuitive, simple-to-use interface enabled nontechnical personnel to author and operate processes, allowing business units to own and evolve workflows without heavy engineering involvement. Operational coverage extended across the bank’s branches and business units, with adoption across all units not involved in central processing or foreign transfers. This produced a centralized process automation layer for retail and corporate operations outside those excluded functions, creating a unified approach to process execution and control. Governance and rollout emphasized standardized process models, role-based access controls, and business-unit ownership of configuration and change, enabling controlled customization and ongoing process stewardship. ProcessMaker BPM serves as the primary platform for the bank’s operational process automation needs, supporting broad adoption among nontechnical business users.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2018 2018
PBX, VoiP and Phone Systems Collaboration 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
CRM CRM 2018 2018
Customer Support CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Trading Platform Investment Management 2013 2013
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2012 2012
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2011
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2018 2018
Web Application Firewalls (WAF) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Guaranty Trust Bank PLC
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Guaranty Trust Bank PLC Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Guaranty Trust Bank PLC Technographics

Guaranty Trust Bank PLC is a Banking and Financial Services organization based in Nigeria, with around 5192 employees and annual revenues of $964.0 million.

Guaranty Trust Bank PLC operates a diverse technology stack with applications such as Zoho Recruit, Zendesk Chat and ProcessMaker BPM, covering areas like Recruiting, Chatbots and Conversational AI and Process Mining.

Guaranty Trust Bank PLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Zendesk and ProcessMaker.

Guaranty Trust Bank PLC recently adopted applications including Elastic Email API in 2022, Salesforce Sales Cloud in 2021 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Guaranty Trust Bank PLC’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Guaranty Trust Bank PLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Guaranty Trust Bank PLC technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.