GXS
9711 Washingtonian Boulevard,
Gaithersburg, 20878, MD,
United States
Gaithersburg, 20878, MD,
United States
1 800-560-4347
Professional Services
GXS Technographics
GXS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GXS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 GXS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GXS has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2008, Salesforce Marketing Cloud for Marketing Automation in 2020, DigitalOcean Droplets for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GXS is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GXS revenues, which have grown to $480.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GXS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GXS Tech Stack and Enterprise Applications
GXS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, GXS implemented Oracle Netsuite OpenAir as a cloud-hosted Professional Services Automation platform to standardize its services delivery systems. The Oracle Netsuite OpenAir deployment was positioned to provide a centralized services operations backbone across project life cycle management and professional services workflows.
The implementation focused on core Professional Services Automation modules, including project management, resource and skills-based scheduling, time and expense capture, billing and invoicing workflows, utilization tracking, and project accounting configuration. Configuration work emphasized role-based access and configurable project templates, enabling standardized timesheet processes and consistent project financial treatment within the application.
Operational scope centered on the professional services organization with direct alignment to finance for billing and revenue capture processes, and to delivery teams for resourcing and project execution. Governance included formalized timesheet policies, approval routing, and project intake controls to enforce consistent service delivery processes and centralized scheduling practices within GXS.
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GXS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, GXS implemented Salesforce Marketing Cloud on its website to centralize digital marketing and customer engagement. The deployment leverages Marketing Automation capabilities to orchestrate website triggered campaigns, deliver personalized content, and refine audience segmentation for marketing execution.
The implementation configured core Marketing Automation workflows including email campaign automation, customer journey orchestration, content management for web assets, and audience segmentation to support targeted messaging. Automation covers scheduled and event driven campaigns originating from website interactions, with template driven content and modular campaign assets to streamline campaign production.
Salesforce Marketing Cloud is integrated with the GXS website for data capture and campaign activation, ingesting site interaction signals and contact submissions to drive segmentation and journey entry. The integration aligns web channel activity with campaign workflows so site delivered content and outbound messaging operate from a shared marketing orchestration layer.
Governance was organized under marketing operations with formalized content approval and campaign orchestration workflows, role based access controls, and standardized audience definitions. Operational processes were adjusted to centralize campaign planning and enforce data hygiene and compliance practices within the marketing organization.
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GXS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, GXS deployed DigitalOcean Droplets to host its public website. GXS implemented DigitalOcean Droplets under the Application Hosting and Computing Services category to provide cloud compute capacity for its web tier and client-facing digital channels.
The implementation uses DigitalOcean Droplets as virtual machine compute instances configured as web and application servers, leveraging image templates, SSH access, and snapshot-based backups to manage instance lifecycle. Configuration management and automation workflows follow standard compute provisioning patterns for Application Hosting and Computing Services, enabling scripted provisioning and versioned images to standardize rollouts across environments. The deployment is centered on web-facing workloads for gxs.com rather than internal back office systems.
Operational ownership rests with GXS web operations and DevOps teams who use the DigitalOcean console and API to provision, monitor, and maintain Droplets, and to manage DNS and TLS termination workflows for the public site. The scope of the implementation covers the corporate website and related digital delivery functions, affecting marketing, client engagement, and online service delivery. Governance focuses on image standardization, instance lifecycle policies, and automated provisioning to maintain consistency and repeatability across the hosted web estate.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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GXS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at GXS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CIO | CXO | Finance | |
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CEO & President | CXO | Finance | |
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Chairman | CXO | Finance | |
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Apps Being Evaluated by GXS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GXS IT executives and key decision makers. This section highlights GXS's latest recorded technology evaluations, including OpenText Content Suite Platform for Document Management, Enterprise Content Management on 2025-02-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GXS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-11 | GXS | Evaluated | OpenText | OpenText Content Suite Platform | Document Management, Enterprise Content Management | Content Management |
FAQ - APPS RUN THE WORLD GXS Technographics
GXS is a Professional Services organization based in United States,
with around 3000 employees and annual revenues of $480.0 million.
GXS operates a diverse technology stack with applications such as
Oracle Netsuite OpenAir, Salesforce Marketing Cloud and DigitalOcean Droplets,
covering areas like Professional Services Automation, Marketing Automation and Application Hosting and Computing Services.
GXS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and DigitalOcean.
GXS recently adopted applications including
Google Cloud Platform (GCP) in 2021, Salesforce Marketing Cloud in 2020 and DigitalOcean Droplets in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GXS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GXS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GXS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.