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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

GymPal Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ziff Davis Legacy Ziff Davis eReceptionist PBX, VoiP and Phone Systems Collaboration n/a 2015 2015
In 2015, Gym Instructor Online deployed Ziff Davis eReceptionist as its inbound phone system for its UK training business, centralizing first-contact telephony for customer service and reception. Ziff Davis eReceptionist, a PBX, VoiP and Phone Systems solution, was configured to provide a professional front-line greeting, email-delivered voicemails and simple call management workflows that handle inbound inquiries for trainers and support staff. The deployment implemented core reception capabilities including front-line greeting configuration, voicemail-to-email delivery, and straightforward call management controls to simplify daily telephony operations. Administration was positioned for business users to manage greetings and voicemail routing, reducing reliance on specialist telephony engineering while maintaining standard call-handling patterns. Operational scope covered customer service and telephony within the United Kingdom for Gym Instructor Online, supporting the companys training business. According to the vendor testimonial the customer has been an eReceptionist customer since 2015 and highlights easier call handling, voice-to-email delivery and improved first impressions as key outcomes.
IT Decision Makers and Key Stakeholders at GymPal
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by GymPal Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD GymPal Technographics

GymPal is a Communications organization based in United Kingdom, with around 2125 employees and annual revenues of $531.0 million.

GymPal operates a diverse technology stack with applications such as Ziff Davis eReceptionist, covering areas like PBX, VoiP and Phone Systems.

GymPal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ziff Davis.

GymPal recently adopted applications including Ziff Davis eReceptionist in 2015, highlighting its ongoing modernization strategy.

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Our research team continuously updates GymPal’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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