Haagen-Dazs China Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Haagen-Dazs China and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Haagen-Dazs China employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haagen-Dazs China has purchased the following applications: Coveo Relevance Cloud for Application, Web and Enterprise Search in 2021, Techsun CDP for Customer Data Platform in 2020, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haagen-Dazs China is running and its propensity to invest more and deepen its relationship with Coveo , Cloudinary , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haagen-Dazs China revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haagen-Dazs China intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Coveo | Legacy | Coveo Relevance Cloud | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Techsun | Legacy | Techsun CDP | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, Haagen-Dazs China implemented Techsun CDP, deploying a Customer Data Platform to integrate online and offline channels and unify membership program management. The implementation focused on creating 360° member portraits to enable more accurate, data driven marketing across retail and digital touchpoints.
The Techsun CDP deployment combined CDP and CEP capabilities with CRM and marketing automation components to support end to end campaign management. Functional capabilities implemented included customer profile unification and identity resolution, centralized membership lifecycle management, audience segmentation and campaign orchestration tied to membership status.
Integrations consolidated online and offline channels across Greater China and brought the membership program into a single operational stack, with the vendor citing a 2020 member scale of approximately 6 million. Operational coverage emphasized marketing, loyalty and CRM business functions to enable unified audience activation across digital channels and in store systems.
Governance centered on centralized membership rules and standardized campaign workflows to ensure consistent execution of targeted offers, with the platform serving as the Customer Data Platform backbone for analytics and campaign delivery. The vendor case describes using Techsun CDP and the broader CDP CRM MA stack to manage campaigns end to end and to improve membership lifetime value and campaign ROI.
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Customer Data Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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