Hadco
555 State Rd,
Bensalem, 19020, PA,
United States
Bensalem, 19020, PA,
United States
1 215-695-2705
Distribution
Hadco Technographics
Hadco Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hadco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Hadco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hadco has purchased the following applications: Gaviti for AR Automation in 2020, Pentagon 2000SQL for Aviation ERP, Aviation MRO in 2018, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hadco is running and its propensity to invest more and deepen its relationship with Gaviti , Pentagon 2000 Software , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hadco revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hadco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hadco Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gaviti | Legacy | Gaviti | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Hadco implemented Gaviti to automate accounts receivable workflows using AR Automation, targeting a collections backlog created by 2,000 active clients placing new orders daily. The deployment concentrated on the collections function where a four person team was previously managing daily invoicing and follow up manually, creating a need for end to end automation rather than additional headcount.
The Gaviti implementation introduced automated invoice follow up, scheduled payment reminders, and payment collection workflows configured to surface and recover low balance overdue invoices automatically. Gaviti provided centralized visibility into overdue accounts and collector activities, enabling Hadco to standardize reminder cadence and automate routine outreach while preserving manual escalation paths for exceptions.
Operational coverage remained focused on the accounts receivable and order processing interface, aligning with Hadco’s existing control that places past due customer accounts on hold after 31 days. The solution was rolled out to the finance and collections teams, with the CFO driving adoption and executive sponsorship from the CEO, and collectors transitioning from continuous manual triage to system guided collections workstreams.
Rollout and governance emphasized automation over hiring, completing initial adoption in under two months and overcoming early skepticism from collectors and executive stakeholders. Post go live, Hadco reported improved visibility and client engagement, automated reminders prompting on time check arrivals, and the recovery of overdue accounts that previously went uncollected, while customer feedback indicated increased satisfaction with the new reminder cadence provided by Gaviti.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pentagon 2000 Software | Legacy | Pentagon 2000SQL | Aviation ERP, Aviation MRO | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Hadco implemented Pentagon 2000SQL and adopted the Aviation ERP,Aviation MRO application to manage its distribution and maintenance-related operations. Hadco is listed as a customer on the Pentagon 2000 website, confirming the deployment of Pentagon 2000SQL within its operational environment.
The implementation of Pentagon 2000SQL centered on core MRO and distribution modules typical of the Aviation ERP,Aviation MRO category, including parts and inventory management, work order and maintenance tracking, procurement and purchasing workflows, and billing and parts traceability. The deployment used a SQL-based application architecture, configured to support serial and lot control for traceability and to enforce part lifecycle records consistent with maintenance operations.
Operational coverage targeted Hadco business functions that manage parts distribution and shop maintenance, specifically warehouse operations, maintenance technicians, purchasing, and finance teams. Configuration focused on standardizing maintenance scheduling, work order lifecycle processing, vendor part sourcing workflows, and inventory replenishment rules to align shop floor activities with purchasing and accounting processes.
Governance changes emphasized centralized data stewardship and role-based access to inventory and maintenance records, along with formalized approval workflows for work orders and purchase requisitions. The public customer listing on Pentagon 2000's website serves as vendor-confirmed evidence of Hadco using Pentagon 2000SQL within its Aviation ERP,Aviation MRO operational stack.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hadco deployed LiveChat on its public website, establishing a web-based customer engagement channel. The implementation is categorized under Chatbots and Conversational AI and is intended to support direct web inquiries for the distribution business.
The LiveChat deployment is centered on a front-end chat widget embedded in site pages, paired with an agent console for real-time conversations. Functional capabilities implemented align with standard Chatbots and Conversational AI workflows, including visitor presence detection, canned responses, chat routing to agents, and transcript capture for asynchronous follow up.
Operationally the rollout is scoped to Hadco’s online customer service and sales touchpoints, with the chat widget active on customer-facing product and contact pages. The architecture follows a cloud-hosted, web-embedded pattern common to LiveChat, with operational ownership concentrated in customer service leadership and usage focused on web-driven lead qualification and support.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
|
2016 | 2016 |
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|
Collaboration | Collaboration |
|
2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Hadco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hadco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hadco Technographics
Hadco is a Distribution organization based in United States,
with around 130 employees and annual revenues of $30.0 million.
Hadco operates a diverse technology stack with applications such as
Gaviti, Pentagon 2000SQL and LiveChat,
covering areas like AR Automation, Aviation ERP, Aviation MRO and Chatbots and Conversational AI.
Hadco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gaviti, Pentagon 2000 Software and LiveChat, Inc..
Hadco recently adopted applications including
Elastic Email API in 2023, LiveChat in 2021 and Gaviti in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hadco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hadco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hadco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.