AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

HairDirect.com Tech Stack and Enterprise Applications

HairDirect.com ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Enterprise Payment Processing ERP n/a 2020 2020
In 2020, HairDirect.com implemented PayPal Enterprise for Payment Processing on its public ecommerce website. The deployment centered on embedding PayPal Enterprise into the site checkout flow to handle consumer card and digital wallet transactions, aligning the Payment Processing capability with the companys online sales function. The implementation focused on front-end checkout integration and server-side transaction handling, using PayPal Enterprise to provide gateway connectivity, tokenized payment handling, and standard fraud screening and payout orchestration typical of Payment Processing platforms. PayPal Enterprise was configured to serve the ecommerce and finance teams, centralizing online payment capture and reconciliation for HairDirect.com while preserving PCI scope reduction through tokenization and hosted checkout components.
HairDirect.com AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, HairDirect.com deployed LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud implementation is a Chatbots and Conversational AI solution that establishes a real-time conversational layer on HairDirect.com to support customer engagement and site-based inquiry handling. The implementation emphasizes category-aligned capabilities common to Chatbots and Conversational AI, including automated message handling, intent-based conversational flows, live agent routing, session persistence, and conversational analytics for interaction visibility. Operational scope is web-centric, focused on HairDirect.com customer service and online sales workflows, and governance centers on conversation management, scripted intent definitions, escalation rules to live agents, and monitoring of conversational performance across the public site.
Chatbots and Conversational AI AI-Powered Application 2019 2019
HairDirect.com Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, HairDirect.com deployed Adobe Connect on its website to provide web-based customer engagement and live sessions. Adobe Connect serves as the Audio Video and Web Conferencing solution for HairDirect.com, enabling web conferencing directly from public pages to reach customers and prospects. The implementation centers on Adobe Connect meeting rooms and standard conferencing capabilities such as screen sharing, session recording, breakout room style functionality, and persistent meeting configurations to support product demonstrations, virtual consultations, and webinar-style events. Operational ownership is concentrated in marketing and customer support workflows, with session scheduling and administration handled through Adobe Connect’s console and the conferencing interface embedded on the corporate site.
Collaboration Collaboration 2016 2016
HairDirect.com eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2015 2015
HairDirect.com CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2017 2017
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
HairDirect.com ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2012 2012
HairDirect.com PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2019 2019
HairDirect.com IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at HairDirect.com

First Name Last Name Title Function Department Email Phone
Chief Financial Officer CXO Finance
Director of Technology Director IT
Digital Marketing Manager Manager Marketing

Apps Being Evaluated by HairDirect.com Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HairDirect.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HairDirect.com digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD HairDirect.com Technographics
HairDirect.com is a Communications organization based in United States, with around 40 employees and annual revenues of $4.0 million.
HairDirect.com operates a diverse technology stack with applications such as PayPal Enterprise, LivePerson Conversational Cloud and Adobe Connect, covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
HairDirect.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, LivePerson and Adobe Systems.
HairDirect.com recently adopted applications including Salesforce Sales Cloud in 2021, Fastly in 2021 and PayPal Enterprise in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HairDirect.com’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HairDirect.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HairDirect.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.