Haldane Fisher
Shepherds Way, Carnbane Industrial Estate,
Newry, BT35 6QQ,
United Kingdom
Newry, BT35 6QQ,
United Kingdom
44 28 3026-3201
Distribution
Haldane Fisher Technographics
Haldane Fisher Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Haldane Fisher and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Haldane Fisher employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haldane Fisher has purchased the following applications: Stripe Payments for Payment Processing in 2020, Kerridge k8 ERP for Distribution ERP in 2020, Tawk.to for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haldane Fisher is running and its propensity to invest more and deepen its relationship with Stripe , Kerridge Commercial Systems Limited , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haldane Fisher revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haldane Fisher intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Haldane Fisher Tech Stack and Enterprise Applications
Haldane Fisher ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Haldane Fisher deployed Stripe Payments on its website to support online customer transactions. Haldane Fisher uses Stripe Payments for Payment Processing to handle e-commerce checkout and card acceptance as part of its distribution business digital commerce stack.
The Stripe Payments implementation is embedded in the public storefront and leverages Stripe Payments APIs and hosted checkout components to execute card authorization, capture, tokenization, and refund workflows. Configuration includes payment method routing, webhook event handling for order lifecycle updates, and secure card data handling through tokenization and hosted elements.
Operational scope centers on online sales and touches commerce, finance, and customer service workflows, centralizing web payment acceptance for order-to-cash processes. Governance and operating practices emphasize webhook monitoring, payment workflow orchestration, reconciliation handoffs, and configuration control for the Stripe Payments integration.
|
Haldane Fisher ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Haldane Fisher implemented Kerridge k8 ERP as its core Distribution ERP across the organisation. Kerridge k8 ERP became the transactional backbone for sales, purchasing, finance, stock management and the merchant ecommerce channel, providing remote access to branch stock availability and supporting day to day trading operations.
The implementation encompassed standard distribution modules, including sales order management, purchasing workflows, financial posting and inventory control, plus batch invoice processing and integrated email for invoices, statements and purchase orders. Kerridge k8 ERP was configured to hold large volumes of transaction and master data, enabling operational processes such as order fulfilment, stock replenishment and margin analysis to run from a single system.
Kerridge k8 ERP was integrated with the cloud BI and analytics solution Phocas, with transactional and business data from K8 feeding directly into Phocas for self service reporting and visual analysis. The K8 to Phocas data flow supports comparisons by product, branch and division and provides near real time visibility for users across the business, enabling daily, weekly or month end reporting cadences and remote decision making.
Governance and adoption focused on creating one version of the truth and empowering users with intuitive, visual analytics, shifting several reporting tasks from scheduled reports to on demand analysis. Explicit outcomes reported include improved product margin visibility for more informed customer pricing, batch invoice processing around four times faster, enhanced stock reporting to identify slow moving items, and the ability to continue trading off site by accessing K8 remotely.
|
Haldane Fisher AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Haldane Fisher implemented Tawk.to as a web chat solution. The Tawk.to deployment is classified under Chatbots and Conversational AI and is embedded on Haldane Fisher's public website to provide real time visitor engagement.
Deployment uses a site-embedded conversational widget architecture typical of Chatbots and Conversational AI implementations, delivering in-browser chat, visitor monitoring, session transcripts, and agent-facing dashboards. Functional capabilities configured include canned responses for common inquiries and persistent chat transcripts to support follow up by support personnel.
Operational scope is centered on customer service and online order support for the company website in the United Kingdom, routing inbound chats to support and sales personnel and capturing visitor messages for asynchronous handling. Governance focuses on web channel chat handling and agent workflow configuration without explicit evidence of upstream system integrations.
|
Haldane Fisher CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Haldane Fisher ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
Haldane Fisher PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Haldane Fisher IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Haldane Fisher CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Haldane Fisher
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CIO | CXO | IT | |
|
|
|
Director of Operations | Director | Operations | |
|
|
|
Managing Director | CXO | Operations | |
|
|
|
ERP Systems Manager | Manager | IT | |
|
Apps Being Evaluated by Haldane Fisher Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Haldane Fisher IT executives and key decision makers. This section highlights Haldane Fisher's latest recorded technology evaluations, including Kerridge k8 ERP for Distribution ERP on 2024-11-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Haldane Fisher digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-27 | Haldane Fisher | Evaluated | Kerridge Commercial Systems Limited | Kerridge k8 ERP | Distribution ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Haldane Fisher Technographics
Haldane Fisher is a Distribution organization based in United Kingdom,
with around 700 employees and annual revenues of $190.0 million.
Haldane Fisher operates a diverse technology stack with applications such as
Stripe Payments, Kerridge k8 ERP and Tawk.to,
covering areas like Payment Processing, Distribution ERP and Chatbots and Conversational AI.
Haldane Fisher has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Kerridge Commercial Systems Limited and Tawk.to.
Haldane Fisher recently adopted applications including
Cloudflare CDN in 2022, Klaviyo in 2021 and Pathwire Mailgun in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Haldane Fisher’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Haldane Fisher’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Haldane Fisher technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.