Half Price Books
Half Price Books Technographics
Half Price Books Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Half Price Books and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Half Price Books employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Half Price Books has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021, Contentful Content Platform for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Half Price Books is running and its propensity to invest more and deepen its relationship with UKG , Ruby , Contentful GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Half Price Books revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Half Price Books intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Half Price Books Tech Stack and Enterprise Applications
Half Price Books HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Half Price Books implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR application. The deployment centralized employee master data and Core HR functions across the retailer's US operations, covering roughly 500 employees and the company's retail, warehouse, and management locations.
Configuration work concentrated on core HR modules such as employee lifecycle management, position and job records, benefits administration, HR reporting, and employee self service including onboarding and offboarding workflows. UKG Pro HCM was configured to deliver role based access, configurable business rules, and standard reporting and data export capabilities to support personnel administration and compliance workflows in the Core HR domain.
Operational ownership remained with internal IT and HR teams, leveraging in house expertise from a decade managing Ultimate Software's Ultipro HR to maintain system configuration and user support. The implementation used the company's existing WAN and LAN infrastructure and Level 2 support model to coordinate site level issues at retail and warehouse locations, and to support ongoing change requests and technical administration.
Governance established centralized HR configuration control and process standardization, with HR operational workflows consolidated into the UKG Pro HCM environment and IT responsible for technical administration and access provisioning. Half Price Books positioned UKG Pro HCM as the single source of Core HR information to support Human Resources and related workforce administration functions.
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Half Price Books AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Half Price Books deployed Ruby Live Chat on its website to provide real time online customer support and commerce engagement. Ruby Live Chat is implemented as a Chatbots and Conversational AI application to surface live chat interactions on product and checkout pages and to route inquiries into an agent interface for response and resolution.
The implementation is centered on a web embedded live chat widget and a browser based agent console, aligned with Chatbots and Conversational AI functional capabilities such as canned responses, visitor session context, chat routing, and conversation transcripts. Operational scope focuses on customer service and e-commerce workflows for Half Price Books on its United States website, with governance directed at conversational handling and agent workflow orchestration rather than back end system integrations.
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Half Price Books Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Half Price Books implemented Contentful Content Platform on its public website. Half Price Books uses Contentful Content Platform for Web Content Management to manage retail web content that supports merchandising, marketing, and customer-facing catalog pages.
The deployment follows a cloud SaaS, API-driven content model with a decoupled front-end delivering HTML and media assets from the Contentful Content Platform. Implemented capabilities align with Web Content Management functional modules, including content types and content modeling, asset management, localization support, role-based editorial interfaces, and content delivery through RESTful and GraphQL APIs.
Operational coverage centers on web content, marketing communications, and product merchandising teams, with content editors and web operations using the platform for authoring, staging, and publishing workflows. Governance was established through content models, role-based permissions, versioning and environment segregation to support editorial workflows and release coordination across the site.
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Half Price Books CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Half Price Books ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Half Price Books PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2021 | 2021 |
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Half Price Books IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Half Price Books
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Half Price Books Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Half Price Books IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Half Price Books digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Half Price Books Technographics
Half Price Books is a Retail organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Half Price Books operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), Ruby Live Chat and Contentful Content Platform,
covering areas like Core HR, Chatbots and Conversational AI and Web Content Management.
Half Price Books has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Ruby and Contentful GmbH.
Half Price Books recently adopted applications including
Ruby Live Chat in 2021, Salesforce Sales Cloud in 2021 and ShipEngine in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Half Price Books’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Half Price Books’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Half Price Books technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.