Brockton, 2301, MA,
United States
HarborOne Bancorp, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HarborOne Bancorp, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 635 HarborOne Bancorp, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HarborOne Bancorp, Inc. has purchased the following applications: Bottomline ePay for Payment Processing in 2017, Moodys Numerated for Loan Management in 2024, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HarborOne Bancorp, Inc. is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Moodys Analytics , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HarborOne Bancorp, Inc. revenues, which have grown to $239.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HarborOne Bancorp, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodys Analytics | Legacy | Moodys Numerated | Loan Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, HarborOne Bancorp, Inc. implemented Moodys Numerated as a Loan Management solution for Business Banking, covering Small Business Express 7a loans up to $100K and conventional loan processing across business, commercial, in-branch, and contact center channels. The deployment targeted Business Banking lending workflows and was positioned to support omnichannel origination and in-branch processing for smaller commercial credits.
Moodys Numerated was configured to deliver core Portfolio Management, Loan Processing, and Loan Closure modules. Configuration work focused on aligning underwriting and processing stages to the banks Project Development Life Cycle, with module settings tuned for Small Business Express 7a product rules and conventional loan adjudication workflows.
Operational coordination included enterprise IT change processes and annual Disaster Recovery testing executed in collaboration with the COCC, ensuring resilience of critical lending operations. The implementation impacted business banking teams, contact center staff, branch personnel, and centralized loan operations, and it was integrated into HarborOne IT governance rather than being a point solution confined to a single department.
Program governance was restructured as part of the rollout, HarborOne introduced a Gate process and a formal change management policy to sustain control and adoption. Project artifacts were created including business case, scope document, requirements document, testing strategy, traceability matrix, operational readiness checklist, and lessons learned templates, these materials were used for training and to institutionalize the new PDLC.
The program included targeted business outcomes that were explicitly projected during selection, the omnichannel platform deployment was expected to expand the portfolio by 30 percent. HarborOne also managed associated infrastructure activities such as the Attleboro branch relocation to align customer experience and operational needs with the new Moodys Numerated Loan Management environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||