Scottsdale, 85258, AZ,
United States
Hard Dollar Technographics
Hard Dollar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hard Dollar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Hard Dollar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hard Dollar has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2013, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hard Dollar is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hard Dollar revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hard Dollar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hard Dollar Tech Stack and Enterprise Applications
Hard Dollar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Hard Dollar implemented Oracle Netsuite OpenAir as its cloud Professional Services Automation platform. The deployment positioned Oracle Netsuite OpenAir to support project delivery and services operations for the United States‑based professional services firm, covering project managers, consultants, and finance personnel across the organization.
Configuration centered on core Professional Services Automation capabilities, including project and task management, resource scheduling and utilization tracking, time and expense capture, billing and invoicing workflows, and professional services reporting. The Oracle Netsuite OpenAir application was configured with role based security, project templates, task based timesheets, and automated approval workflows to enforce project governance and time capture discipline.
Operational coverage focused on service delivery and finance functions, aligning project accounting controls with consulting project lifecycles and timesheet driven revenue recognition processes. Governance was formalized through centralized timesheet approval policies, project controller oversight, and standard project setup procedures to maintain consistency across engagements.
The narrative centers on Hard Dollar Oracle Netsuite OpenAir Professional Services Automation supporting project management, resource planning, time and billing, and project reporting for the firm, reflecting a SaaS deployment model and category aligned functional scope.
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Hard Dollar AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hard Dollar deployed TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is implemented as a Chatbots and Conversational AI solution to support customer service and lead capture workflows for Hard Dollar's professional services organization.
The deployment is delivered as a SaaS, site embedded chat widget tied to an agent console used by support and sales staff. Configuration focused on conversational routing, canned responses, automated lead capture forms, and chat transcript capture to feed internal case handling and follow up processes. Operational coverage includes client services, support, and sales functions within Hard Dollar in the United States, with governance handled through administrator-controlled routing rules, response libraries, and escalation workflows.
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Hard Dollar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Hard Dollar deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Using Cisco Webex Meetings on their website Hard Dollar provisioned web-based meeting access for client engagements and internal collaboration across its United States professional services operations.
The Cisco Webex Meetings deployment emphasizes standard conferencing capabilities such as high-definition video, screen sharing, meeting recording, participant management, and browser-based join flows. Cisco Webex Meetings is surfaced on the corporate website to enable external client meeting joins and to support scheduled project reviews without requiring separate desktop software installs.
Operational scope centers on project delivery and client services teams within a 60 employee firm, with the application supporting scheduling, attendee management, and web-based client access. The implementation likely uses embedded meeting links and web join workflows to reduce friction for external stakeholders while preserving administrative control through Webex meeting settings.
Governance practices focus on centralized meeting scheduling, access controls and recording policy configuration to align with professional services confidentiality requirements, and administration is managed through the Cisco Webex Meetings control plane. Hard Dollar Cisco Webex Meetings Audio Video and Web Conferencing supports the companys collaboration and client communication business functions.
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Collaboration | Collaboration |
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2015 | 2015 |
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Hard Dollar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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CRM | CRM |
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2011 | 2011 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Hard Dollar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Hard Dollar TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Hard Dollar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Hard Dollar CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hard Dollar
| First Name | Last Name | Title | Function | Department | Phone | |
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| CFO | CXO | Finance | ||||
| Vice President of Marketing | VP | Marketing | ||||
| Sales operation manager | Manager | Sales |
Apps Being Evaluated by Hard Dollar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||