Charleston, 29401, SC,
United States
Harmony Senior Services Technographics
Harmony Senior Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harmony Senior Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Harmony Senior Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harmony Senior Services has purchased the following applications: Yardi Payments for Payment Processing in 2023, ADP Workforce Now Benefits for Benefits Administration in 2023, Yardi Voyager for Real Estate Property Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harmony Senior Services is running and its propensity to invest more and deepen its relationship with Yardi , ADP , RealPage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harmony Senior Services revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harmony Senior Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harmony Senior Services Tech Stack and Enterprise Applications
Harmony Senior Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Payments | Payment Processing | ERP | n/a | 2023 | 2023 |
In 2023, Harmony Senior Services implemented Yardi Payments for Payment Processing across its United States operations. The deployment centers on using Yardi Payments to capture and post electronic receipts, with a specific focus on ACH payment entry and deposit recording tied to resident billing workflows.
Yardi Payments was configured to support payment acceptance and ledger posting for resident accounts, and to streamline deposit entry and reconciliation tasks within the property management ledger. Functional capabilities described by operational staff include ACH entry, deposit posting, resident billing processing, payment posting to accounts receivable, and support for accounts payable cash handling processes consistent with Payment Processing applications.
Operational coverage sits in the Business Office and concierge-managed front-desk processes, where the Business Office Manager is the primary process owner and enters all deposits and ACH payments in Yardi. Payroll and HR activities remain executed in ADP, with Yardi Payments handling the billing and receipt lifecycle for residents, indicating coexistence of Yardi Payments and ADP in the end-to-end financial workflow rather than a stated technical integration.
Governance and workflow responsibility is centralized in the Business Office Manager role, who also manages community census activity, processes accounts payable, and oversees resident billing and concierge cash handling. Yardi Payments is therefore positioned as the Payment Processing system of record for electronic receipts and deposit posting within Harmony Senior Services financial operations.
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Harmony Senior Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Benefits | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023 Harmony Senior Services implemented ADP Workforce Now Benefits to centralize associate benefits workflows within the Benefits Administration category. The deployment targeted benefits operations supporting approximately 2,300 employees and was positioned to standardize enrollments, COBRA administration, and benefits reporting across multiple care locations in the United States.
The implementation of ADP Workforce Now Benefits included core capabilities for open enrollment configuration, new hire and life changing event elections, benefit eligibility maintenance, benefit plan setup for health dental vision accident disability and life insurance, and benefits orientation and self enrollment support. The Benefits Coordinator role was defined to manage setup of benefit programs in ADP Workforce Now Benefits, verify insurance billing and premium calculations, maintain associate benefits filing and ensure accuracy of payroll deductions.
Integrations and operational connections were implemented to align benefits data with the organization payroll and HRIS processes, and to supply vendors with accurate eligibility information. The solution was configured to exchange enrollment and payroll deduction data with benefits carriers and to feed form 1095 review workflows through the ADP system, while workflows were established to coordinate with the broker the calculation of monthly premium statements and with the third party COBRA administrator and third party workers compensation administrator for claims and notices.
Governance and workflow changes established centralized benefits data stewardship and local support procedures, with the Benefits Coordinator responsible for conducting benefits orientations training community leadership and preparing biweekly and monthly reports for new hires leaves and terminations. Compliance controls were embedded to ensure distribution of required associate notices support OSHA related documentation and accurate completion of benefits reporting and 1095 verification within ADP Workforce Now Benefits.
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Core HR | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Harmony Senior Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Voyager | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Harmony Senior Services implemented Yardi Voyager for Real Estate Property Management to centralize accounting and lease lifecycle tasks across its retirement communities. The deployment focused on high-volume accounts payable operations and lease start and end processing, supporting the finance department and on-site business office managers.
Yardi Voyager was configured to support accounts payable workflows including manual bill entry, assignment of correct general ledger or cost center coding, weekly check runs on selected payables, and generation of accounts payable reports. The implementation also served as the repository for accounts payable records, financial statements, bank reconciliations, and related accounting files, enabling consistent documentation and audit readiness.
Operational coverage included coordination between centralized finance staff and community business office managers, with weekly cadence for AP reporting and execution of check runs. The deployment emphasized handling large volumes of vendor invoices with precision, and used Yardi Voyager reporting and transaction controls to maintain timely supplier payments and reporting consistency.
Governance and process practices reinforced confidentiality requirements and defined responsibilities for team-based and self-directed work, including standard procedures for bill coding, report distribution, and check run schedules. The team consistently met deadlines for weekly check runs and reporting, demonstrating operational discipline within the Yardi Voyager Real Estate Property Management implementation.
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Real Estate Property Management | ERP Services and Operations |
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2021 | 2021 |
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Harmony Senior Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Harmony Senior Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Harmony Senior Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Harmony Senior Services
Apps Being Evaluated by Harmony Senior Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||