Atlanta, 30320, GA,
United States
Hartsfield-Jackson Atlanta International Airport Technographics
Hartsfield-Jackson Atlanta International Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hartsfield-Jackson Atlanta International Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Hartsfield-Jackson Atlanta International Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hartsfield-Jackson Atlanta International Airport has purchased the following applications: IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hartsfield-Jackson Atlanta International Airport is running and its propensity to invest more and deepen its relationship with IBM , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hartsfield-Jackson Atlanta International Airport revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hartsfield-Jackson Atlanta International Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hartsfield-Jackson Atlanta International Airport Tech Stack and Enterprise Applications
Hartsfield-Jackson Atlanta International Airport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Hartsfield-Jackson Atlanta International Airport deployed IBM Maximo CMMS to support its Computerized Maintenance Management (CMMS) needs for Facilities Management. The implementation was scoped to the Facilities Management Operating Budget and Procurement Division, with the project manager role focused on introducing asset performance management and operations work management across airport facilities.
IBM Maximo CMMS was configured to support core functional modules including asset performance management, work order management, scheduling and reporting, and financial tracking for maintenance activities. Configuration emphasized life cycle analysis workflows to inform the Replacement and Renewal program, and work order to finance linkages to capture maintenance costs for budget oversight.
Data management from IBM Maximo CMMS was used to instrument performance metrics and reporting in line with industry standards, enabling analysis of the DOA asset portfolio. The implementation supported planning, design and execution of maintenance and capital construction projects for the Replacement and Renewal program, feeding lifecycle data into procurement and budget planning.
Governance included a dedicated Project Manager for the CMMS application and a managed IBM Maximo CMMS Group responsible for facility work order and financial management. The team developed and implemented EAMS process improvement techniques and tools to drive continuous improvement, aligning operational workflows with procurement and budget governance for Facilities Management.
Outcomes documented from the IBM Maximo CMMS deployment included driving down the cost of maintenance operations, increasing asset life, improving productivity, reducing downtime, enabling lifecycle analysis for the Replacement and Renewal program, and lowering total cost of ownership of assets.
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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Hartsfield-Jackson Atlanta International Airport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Hartsfield-Jackson Atlanta International Airport deployed Cisco Webex Meetings as a customer-facing and internal conferencing capability, positioning the application within the Audio Video and Web Conferencing category. Cisco Webex Meetings is surfaced on the airport website to provide remote meeting access for airport staff, airline partners, tenants, and external stakeholders, supporting both scheduled and ad hoc collaboration sessions.
The Cisco Webex Meetings deployment emphasizes core conferencing modules common to Audio Video and Web Conferencing solutions, including multi-party video, screen sharing, cloud recording, meeting scheduling and role based user management. Configuration appears oriented toward centralized administration for a mid sized organization of roughly 600 employees, enabling meeting provisioning, participant controls, and policy enforcement across operations, administration, and vendor coordination workflows.
Operational governance centers on web delivered access and centralized account controls, with administrators configuring meeting policies, authentication and participant permissions to align with airport communications procedures. The implementation narrative describes Cisco Webex Meetings on the public site as the primary conferencing layer for the airport, shaping collaboration patterns among departments and external partners without additional partner or prior system details provided.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Hartsfield-Jackson Atlanta International Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Hartsfield-Jackson Atlanta International Airport deployed DocuSign eSignature as a Digital Signing solution on its public website. DocuSign eSignature was integrated into atl.com to enable web based signature capture for customer facing forms and web initiated agreements.
The implementation configured reusable signing templates, embedded signing flows, signer authentication settings, and audit trail and compliance features provided by DocuSign eSignature. The deployment leveraged embedded signing and form driven workflows to present the signing ceremony directly within web pages and to manage template lifecycles for repeatable document types.
Operationally the deployment centers on public facing interactions served through the airport website and extends to passenger related consent flows and supplier paperwork processes. Governance emphasizes template control, signer identity verification options, and preservation of transaction audit logs for legal and compliance review.
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Hartsfield-Jackson Atlanta International Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hartsfield-Jackson Atlanta International Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Hartsfield-Jackson Atlanta International Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Hartsfield-Jackson Atlanta International Airport
Apps Being Evaluated by Hartsfield-Jackson Atlanta International Airport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-12-03 | Hartsfield-Jackson Atlanta International Airport | Evaluated | PowerDMS | PowerDMS | Document Management | Content Management |
| 2024-11-16 | Hartsfield-Jackson Atlanta International Airport | Evaluated | Aprimo | Aprimo DAM | Digital Asset Management | Content Management |