AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Hartville Hardware Tech Stack and Enterprise Applications

Hartville Hardware ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Eagle Retail Management ERP Services and Operations n/a 2016 2016
In 2016, Hartville Hardware implemented Epicor Eagle in the Retail Management category to centralize inventory control and reporting across its large home center. Hartville Hardware operates a two level, 305,000 square foot sales floor with more than 75,000 SKUs, and the Epicor Eagle deployment targeted store operations, purchasing, and special order workflows to support that scale. The Epicor Eagle implementation included Epicor Eagle Compass as the business intelligence component and Epicor Eagle Advanced Special Orders to track special orders from creation to delivery. Configuration emphasized inventory replenishment and purchase-order analysis, with Compass replacing older RQ reporting by delivering low-margin reports and detailed purchase-order reports for departmental decision making. The deployment enabled deeper data mining and ad hoc reporting capabilities through Eagle Compass. Operational coverage spanned store associates handling special orders, the special orders department, purchasing and inventory teams, the management team, and IT for report delivery and configuration. IT management used Compass to produce consistent, role-specific reports for managers, while Advanced Special Orders reduced the time associates spend locating orders. The deployment focused on improving front-line customer service and day to day inventory decisions. Governance and process changes included standardized reporting workflows and a streamlined special orders retrieval process. Hartville Hardware reported that locating a special order fell from up to 15 minutes to under a minute after deploying Epicor Eagle Advanced Special Orders. The company also used Epicor Eagle insights to adjust purchasing and drop-shipping practices, increasing inventory turns from 2.1 to more than four.
Hartville Hardware Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Compass Analytics and BI Analytics and BI n/a 2016 2016
In 2016, Hartville Hardware implemented Epicor Compass, an Epicor Analytics and BI application, to increase insight into its expanded retail operations. Hartville Hardware is a family owned home center near Akron Ohio operating a 305,000 square foot sales floor across two levels, managing more than 75,000 SKUs and a broad mix of departments including hardware, paint, equipment rental, lawn and garden, a restaurant, and collectibles. Epicor Compass was configured to deliver standardized operational and financial reporting, replacing prior ad hoc RQ reporting workflows. The implementation included prebuilt reports and data mining views used by purchasing and departmental managers for low margin reporting and purchase order analysis, enabling consolidated views of SKU turns and margin profiles and supporting faster, more consistent management reporting. The Compass deployment was layered on top of the existing Epicor Eagle business management environment that Hartville Hardware has operated since 1982, aligning Compass datasets with Eagle transaction and inventory records. Operational coverage prioritized inventory management, purchasing, special orders, and store management, with reports delivered to the IT manager and the management team for daily decision making and departmental business decisions. Alongside Epicor Compass, Hartville Hardware implemented Epicor Eagle Advanced Special Orders to track special orders from creation to delivery, reducing special order lookup time from as much as 15 minutes to under one minute per associate. The combined use of Epicor Compass and Epicor Eagle capabilities supported changes in inventory policy including greater use of drop shipping and an increase in turn rate from 2.1 to more than four, while enabling ad hoc analysis and deeper data mining that the IT team reports they are still expanding.
Hartville Hardware Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
In 2011, Hartville Hardware implemented Google Workspace (Formerly Google G-Suite). The deployment established Google Workspace as the primary Collaboration platform for the company, consolidating email, document collaboration, scheduling, and remote meeting capabilities under a single cloud tenant. The implementation comprises core Google Workspace components, including Gmail hosted on the hartvillehardware.com domain, Google Drive for centralized document storage, Google Docs, Sheets, and Slides for collaborative content creation, Google Calendar and Google Meet for scheduling and meetings, and the Google Workspace Admin console for user and device administration. Email and account authentication are domain-managed, aligned with MX and DNS configuration for the company domain, and Google Workspace is surfaced as the corporate collaboration layer on the company website. Operational coverage extends across corporate office and store staff, supporting store operations, merchandising, marketing, and customer service workflows. Governance is managed through organizational units and group aliases in the Admin console, centralized subscription billing under a single tenant, role-based account provisioning, enforced two-step verification and basic device management, enabling standardized access and administrative control for Collaboration across the organization.
Collaboration Collaboration 2022 2022
Hartville Hardware eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2018 2018
Product Review Management eCommerce 2022 2022
Hartville Hardware CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Hartville Hardware ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Hartville Hardware PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Hartville Hardware IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2012 2012
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Hartville Hardware

First Name Last Name Title Function Department Email Phone
GM, Operations CXO Finance
IT Manager Manager IT
Owner, Operations CXO Finance

Apps Being Evaluated by Hartville Hardware Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hartville Hardware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hartville Hardware digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hartville Hardware Technographics
Hartville Hardware is a Retail organization based in United States, with around 50 employees and annual revenues of $5.0 million.
Hartville Hardware operates a diverse technology stack with applications such as Epicor Eagle, Epicor Compass and Google Workspace (Formerly Google G-Suite), covering areas like Retail Management, Analytics and BI and Collaboration.
Hartville Hardware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor and Google.
Hartville Hardware recently adopted applications including Slack Connect in 2022, Yotpo Reviews in 2022 and New Relic APM in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hartville Hardware’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hartville Hardware’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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