Hawk Ridge Systems
575 Clyde Ave, Ste 420,
Mountain View, 94043, CA,
United States
Mountain View, 94043, CA,
United States
1 877-266-4469
Professional Services
Hawk Ridge Systems Technographics
Hawk Ridge Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hawk Ridge Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Hawk Ridge Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hawk Ridge Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hawk Ridge Systems is running and its propensity to invest more and deepen its relationship with Oracle , CyberSource, Visa company , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hawk Ridge Systems revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawk Ridge Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hawk Ridge Systems Tech Stack and Enterprise Applications
Hawk Ridge Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | Folio3 | 2017 | 2017 |
In 2017, Hawk Ridge Systems implemented Oracle NetSuite ERP as its business backbone and designated Oracle NetSuite ERP to centralize financial and operational recordkeeping. The deployment targeted ERP Financial capabilities to standardize transactional finance, billing, and product portfolio accounting across the organization.
The implementation emphasized heavy customization and complex workflow automation, with configuration work focused on financial management, order to cash processes, inventory lifecycle coordination, billing workflows, and approval routing consistent with ERP Financial architectures. Custom business rules and scripted logic were used to model the companys diverse product portfolio processes and to enforce operational controls across transaction flows.
Hawk Ridge Systems partnered with Folio3, a NetSuite SDN partner, to perform the customizations and integration work, Folio3 provided NetSuite customization expertise and delivered tailored workflow orchestration and integration-ready configuration. Operational coverage included finance, operations, product management, and IT teams, with the system acting as the primary source of transactional truth for those functions.
Governance for the rollout combined Hawk Ridge Systems IT change control and Folio3 delivery governance, the program included configuration management, iterative testing, and staged cutover to minimize disruption. The engagement prioritized reproducible workflow definitions and scripted automation to sustain ongoing configuration and future enhancements within Oracle NetSuite ERP.
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Payment Processing | ERP |
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2021 | 2021 |
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Hawk Ridge Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Hawk Ridge Systems implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its Recruiting,Applicant Tracking System to centralize candidate acquisition for HR and talent acquisition. The deployment targeted recruitment workflows for the companys professional services organization and was positioned as the primary applicant tracking solution for requisition management and candidate lifecycle orchestration.
Configuration work focused on core Recruiting,Applicant Tracking System capabilities, including applicant tracking, requisition creation and approvals, candidate status workflows, interview scheduling, and offer management. UKG Pro Recruiting (ex UltiPro Recruiting) was configured with role-based permissions and configurable hiring stages to support standardized recruiting processes across hiring managers and HR practitioners.
Hawk Ridge Systems surfaces Ultimate Software on its public website, aligning the career site experience with UKG Pro Recruiting candidate-facing components to capture applications and route candidates into the ATS. The implementation emphasized integration of the career site entry points with the recruiting pipeline to preserve candidate data continuity and to support recruiter intake workflows.
Governance centered on HR and talent acquisition stewardship for hiring approvals, workflow enforcement, and recruiter administration, with configuration controls to manage templates and hiring stage definitions. Rollout was scoped to HR and recruiting teams in 2021, establishing process ownership for requisition lifecycle and ongoing configuration governance for the UKG Pro Recruiting environment.
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Hawk Ridge Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hawk Ridge Systems deployed Drift AI Chatbot on its public website as a front line conversational interface. The Drift AI Chatbot is implemented as an embedded site widget providing real time conversational engagement, configured to support website visitors with product inquiries and to drive inbound lead capture, consistent with Chatbots and Conversational AI use cases.
Implementation focused on configuring conversational playbooks and automated qualification flows, including AI driven responses, scripted routing to human agents, and scheduling handoffs for follow up. Operational ownership resided with the marketing and web operations teams, the deployment targeted customer facing pages on the Hawk Ridge Systems website, and governance emphasized playbook versioning and message control to align dialogues with sales and support workflows.
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Hawk Ridge Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Hawk Ridge Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Hawk Ridge Systems eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Hawk Ridge Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Engagement | CRM |
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2011 | 2011 |
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Hawk Ridge Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Hawk Ridge Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Hawk Ridge Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hawk Ridge Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Hawk Ridge Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO and Founder | CXO | Finance | |
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Vice President of Marketing | VP | Marketing | |
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Vice President, Sales | VP | Sales | |
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Vice President Of Finance And Operations | VP | Finance | |
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Senior Accountant | Manager | Finance | |
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President and CEO | CXO | Finance | |
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IT Support Technician III | Manager | IT | |
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Apps Being Evaluated by Hawk Ridge Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hawk Ridge Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hawk Ridge Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hawk Ridge Systems Technographics
Hawk Ridge Systems is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $95.0 million.
Hawk Ridge Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, UKG Pro Recruiting (ex UltiPro Recruiting) and Drift AI Chatbot,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Hawk Ridge Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Drift.
Hawk Ridge Systems recently adopted applications including
Zoominfo Platform in 2023, Freshservice in 2023 and CyberSource Payment Management Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hawk Ridge Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hawk Ridge Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hawk Ridge Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.