Holland, 49423-9576, MI,
United States
Haworth Technographics
Haworth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Haworth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Haworth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haworth has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, Appcast Xcelerate for Candidate Relationship Management in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haworth is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Appcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haworth revenues, which have grown to $2.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haworth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Haworth Tech Stack and Enterprise Applications
Haworth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Haworth implemented SAP ERP ECC 6.0 as its ERP Financial platform to consolidate core financial and operational processes across its global manufacturing and office furniture business. The deployment targeted an initial user population of 800 end users and was executed with a 12 month initial rollout timeline, aligning application training and documentation efforts to the SAP ERP ECC 6.0 implementation.
Haworth paired the SAP ERP ECC 6.0 deployment with RWD uPerform, a performance support and authoring solution used to collaboratively create, store and manage application simulations and procedural documentation. RWD uPerform was configured to produce multiple output formats from a single source file, to generate application simulations and step by step procedures, and to enable re-recording of processes with minimal manual intervention, improving the maintenance cycle for process documentation.
Operational coverage included a globally distributed workforce with content requirements in Simplified Chinese, English, Portuguese, French, Italian, German and Spanish, with the implementation initially deployed in two languages and five additional languages planned. The combined SAP ERP ECC 6.0 and RWD uPerform approach supported distributed sites and centralized authoring workflows, allowing site-specific updates to training materials while maintaining a single source of truth for procedural content.
Governance and workflow restructuring focused on decoupling subject matter experts from real time authoring, enabling training consultants to initiate documentation and SMEs to complete and maintain content independently. The explicit outcomes reported included a streamlined translation process, reduced manual effort in creating separate simulations and documents, simplified maintenance of training materials, and deeper vendor collaboration as RWD uPerform became an integral part of Haworths end user learning and support architecture.
|
|
|
|
|
ERP Financial | ERP |
|
2022 | 2022 |
|
Haworth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2024 | 2024 |
In 2024, Haworth deployed Appcast Xcelerate on its corporate website to support Candidate Relationship Management for talent acquisition and recruiting. The implementation is focused on web‑based candidate engagement, using Appcast Xcelerate as the front door for sourcing and nurturing applicants visiting Haworth careers pages.
The Appcast Xcelerate configuration centers on candidate outreach and lifecycle orchestration capabilities common to the Candidate Relationship Management category, including campaign management, talent pooling, candidate segmentation, and automated nurture sequences. Appcast Xcelerate is configured to capture applicant interest from the careers site and sustain multi‑touch engagement workflows that align with recruiter activity and candidate lifecycle stages.
Operational coverage targets Haworth recruiting and talent acquisition teams who manage candidate flow from the public careers site into internal recruiting workflows. The deployment is scoped to the corporate talent acquisition function and the careers site experience rather than enterprise back office systems, emphasizing public site capture and candidate relationship orchestration.
Governance was structured around recruiter and HR process alignment, with role based access controls and campaign approval workflows to standardize candidate engagement practices. The Appcast Xcelerate deployment positions Haworth to centralize candidate engagement on the website, streamline recruiter-driven campaign execution, and standardize talent pooling and nurture processes across recruiting teams.
|
|
|
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2015 | 2015 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2006 | 2006 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2018 |
|
Haworth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Haworth implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its website. The deployment embeds the Cisco Webex Meetings client into public-facing web pages, enabling site-initiated scheduled and ad hoc virtual meetings accessible via browser or native app. The implementation leverages Cisco Webex Meetings cloud-hosted conferencing services for video, audio and recording functionality.
Functional modules in use include multi-party video conferencing, screen sharing, meeting recording and browser-based join flows, supporting customer engagement and remote collaboration business functions. Configuration work focused on web embedding, meeting scheduling controls and meeting join security, with operational ownership situated at the intersection of digital experience and collaboration tooling. The integration point is the website itself, where Cisco Webex Meetings is provisioned to orchestrate real-time interactions originating from web pages.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Haworth Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
Haworth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Haworth EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2020 | 2020 |
|
Haworth SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
1998 | 1998 |
|
Haworth PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Haworth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Haworth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Haworth
Apps Being Evaluated by Haworth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-19 | Haworth | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2024-06-06 | Haworth | Evaluated | Snowflake | Snowflake Data Warehouse | Data Warehouse | Analytics and BI |