Hayward
1415 Vantage Park Drive #400,
Charlotte, 28203, NC,
United States
Charlotte, 28203, NC,
United States
1 908-355-7995
Manufacturing
Hayward Technographics
Hayward Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hayward and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Hayward employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hayward has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Workplace by Facebook for Collaboration in 2022, Visa CardinalCommerce for eCommerce Fraud Protection in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hayward is running and its propensity to invest more and deepen its relationship with Microsoft , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hayward revenues, which have grown to $1.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hayward intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hayward Tech Stack and Enterprise Applications
Hayward ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 Hayward implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial system, replacing Microsoft Dynamics AX. The initiative was led by the Global Information Technology organization and identified as the companys global D365 F&O ERP project, connecting enterprise applications with the IT, security, and data and analytics portfolio.
The Microsoft Dynamics 365 for Finance and Operations deployment focused on core financial modules common to ERP Financial implementations, including general ledger, accounts payable, accounts receivable, fixed assets, cash and bank management, intercompany consolidation, and statutory reporting. Configuration work emphasized multi-entity financial structures, a standardized chart of accounts and financial dimensions, and period-close orchestration to align manufacturing and corporate accounting processes.
Operational coverage extended across Haywards manufacturing and corporate finance functions, with the project integrated into the companys enterprise application landscape, data and analytics capability, compliance processes, and IT infrastructure. The implementation supported centralized financial control and cross-functional workflows for procurement-to-pay and order-to-cash accounting, while aligning security and compliance inputs from the Information Security team that reports into Global Information Technology.
Governance for the Microsoft Dynamics 365 for Finance and Operations rollout was centralized under the Vice President, Global Information Technology, which enabled coordinated configuration standards, release governance, and change control across legal entities. Process ownership and workflow restructuring emphasized standardized financial close and reporting procedures, and the program was managed as a global ERP Financial transformation under IT stewardship.
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Payment Processing | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2023 | 2023 |
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Hayward Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Hayward deployed Workplace by Facebook as a Collaboration solution and surfaced the platform on its corporate website to extend internal communication channels to a web-accessible interface. Workplace by Facebook, supplied by Facebook, was provisioned to support core collaborative workflows across the organization, with configuration focused on group-based communication, enterprise messaging, announcement channels, live video, and knowledge sharing.
The implementation was scoped to span manufacturing and corporate functions, aligning Collaboration tooling with operational and administrative teams. Governance was organized through administrative roles, group moderation, and content policies to manage information flows and user provisioning, and the website integration provided a persistent access point for employees and stakeholders to interact with Workplace by Facebook alongside corporate content.
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Hayward eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2023 | 2023 |
In 2023, Hayward deployed Visa CardinalCommerce on its public e-commerce site to provide eCommerce Fraud Protection for its online checkout and payments functions. The implementation uses Visa CardinalCommerce to instrument payer authentication and issuer challenge orchestration, implementing 3-D Secure authentication flows and frictionless authentication pathways to centralize authentication decisioning within the checkout experience.
The deployment is integrated into Hayward's checkout and payment processing stack, configured to surface device and session risk signals into authentication workflows and to coordinate with the companys existing payment gateway and merchant processing flow. Operational ownership rests with e-commerce, payments, and fraud and risk teams, who manage policy configuration and authentication rules through the Visa CardinalCommerce merchant controls and embedded configuration, enabling centralized governance of issuer authentication and challenge handling across the website.
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2024 | 2024 |
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Product Review Management | eCommerce |
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2023 | 2023 |
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Hayward CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2024 | 2024 |
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Hayward ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Hayward IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Hayward
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hayward Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hayward IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hayward digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hayward Technographics
Hayward is a Manufacturing organization based in United States,
with around 2000 employees and annual revenues of $1.05 billion.
Hayward operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Workplace by Facebook and Visa CardinalCommerce,
covering areas like ERP Financial, Collaboration and eCommerce Fraud Protection.
Hayward has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Facebook and Visa.
Hayward recently adopted applications including
Adobe Commerce (ex Magento) in 2024, Adobe Experience Cloud in 2024 and Adobe Audience Manager in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hayward’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hayward’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hayward technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.