HCA Healthcare
One Park Plaza,
Nashville, 37203, TN,
United States
Nashville, 37203, TN,
United States
1 615-344-9551
Healthcare
HCA Healthcare Technographics
HCA Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HCA Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 226000 HCA Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HCA Healthcare has purchased the following applications: Infor Lawson for ERP Financial in 2005, Sedgwick Absence Management for Absence and Leave Management in 2017, Cognizant TriZetto Facets for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HCA Healthcare is running and its propensity to invest more and deepen its relationship with Infor , SAP , Sedgwick or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HCA Healthcare revenues, which have grown to $70.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HCA Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCA Healthcare Tech Stack and Enterprise Applications
HCA Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005, HCA Healthcare implemented Infor Lawson in an ERP Financial deployment, rolling out Lawson's HR suite company wide. The effort targeted centralized HR processing and corporate HR operations across HCA's organizational structure to standardize employee records and HR workflows.
The implementation centered on Lawson HR Suite functional modules, and HCA upgraded to Lawson HR Suite version 9.0 with structured QA testing support provided during the upgrade cycle. Configuration work emphasized HR master data consolidation, role and security configuration, and validation of core HR processes consistent with enterprise HR operations.
Governance and rollout were organized around five Division deployments plus the corporate office, with Hessel managing 22 Implementation Coordinators during the rollout into 5 Divisions and contributing directly to the corporate office implementation. Coordination of testing and validation activities was a visible part of the program, with QA testing used to confirm version 9.0 readiness before full production adoption.
|
|
|
|
|
ERP Financial | ERP |
|
2022 | 2023 |
|
|
|
|
|
Expense Management | ERP |
|
2012 | 2012 |
|
HCA Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sedgwick | Legacy | Sedgwick Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, HCA Healthcare implemented Sedgwick Absence Management to administer leave of absence and short term disability programs across its workforce. Sedgwick Absence Management is positioned within HCA Healthcare's Absence and Leave Management ecosystem and is managed as part of the enterprise HRIS support fabric supporting employee leave administration.
The implementation focused on functional modules for leave tracking, LOA administration, STD case management, employee history correction, security classifications, and system configuration and setup. Operational responsibilities described include second tier HRIS support for end users, troubleshooting functional system issues, maintaining an accurate log of reported support issues, assisting with testing and implementation of patch upgrades and custom enhancements, and maintaining HRIS process documentation and user training content.
Sedgwick Absence Management is explicitly integrated with HCA Healthcare touch points including Lawson HRMS, Manager Self Service, Employee Self Service, Taleo e Recruiting, Towers Watsons Rewards for compensation, Healthstream for workforce development, Xerox benefits administration, and Business Objects for ad hoc reporting. The implementation required coordination with the IT&S Security Team for security classifications and ongoing interaction with software vendor support teams to broker issue resolution.
Governance and operational rollout were organized around Corporate HR and Field HR stakeholders, with support teams responsible for identifying system usage patterns and process improvement opportunities, developing and maintaining security classifications, and delivering HR systems training to core end users. Support workflows emphasized escalation management, cross team communication between IT&S and HR, and maintenance of process documentation and training materials to sustain the Absence and Leave Management operations.
|
|
|
|
|
Benefits Administration | HCM |
|
2017 | 2017 |
|
|
|
|
|
Benefits Administration | HCM |
|
2015 | 2015 |
|
|
|
|
|
Benefits Administration | HCM |
|
2010 | 2011 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2021 | 2021 |
|
|
|
|
|
Compensation Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
Employee Engagement | HCM |
|
2020 | 2020 |
|
|
|
|
|
Employee Experience | HCM |
|
2021 | 2021 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Onboarding, Offboarding | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Performance and Goal Management, Employee Engagement | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2016 | 2016 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2016 | 2016 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2017 | 2017 |
|
HCA Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, HCA Healthcare implemented Cognizant TriZetto Facets as part of a Core Admin Processing System deployment to consolidate enrollment and account management processing. This effort was executed within HCA Healthcare IT to support client and broker account portals and backend enrollment data flows. The Cognizant TriZetto Facets deployment targeted functional capabilities including EDI transaction handling with explicit support for 999 transaction types, CMS and enrollments data management via the Facets database, and both web and desktop user interfaces. Front end work included single page applications built with ASP.NET MVC, AngularJS, jQuery, Bootstrap and Typescript, while Windows Presentation Foundation was used for in-store desktop GUI components. The architecture leveraged Microsoft Azure IaaS and PaaS constructs together with SQL Azure for persistence, Web API and WCF services for integration, and XSLT XML transformations for interface mapping. Integration middleware included BizTalk and an enterprise service bus pattern, PowerShell was used to orchestrate BizTalk, ESB and .NET integration tasks, and Tidal was used for maintaining and scheduling daily production jobs. Development and governance followed layered application patterns implemented as controllers, services, business logic and repository layers in C# .NET using Visual Studio 2013, object oriented design and design patterns, with source control and continuous integration via Git and Visual Studio Online. The implementation established operational ownership within HCA Healthcare IT for enrollment processing, client and broker account management, and CMS related workflows.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2022 | 2022 |
|
|
|
|
|
Facility Management | ERP Services and Operations |
|
2014 | 2014 |
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2004 | 2004 |
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2016 | 2017 |
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Travel Management | ERP Services and Operations |
|
2017 | 2017 |
|
HCA Healthcare AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2023 | 2023 |
|
|
|
|
|
Generative AI Platforms | AI Development |
|
2023 | 2023 |
|
|
|
|
|
ML and Data Science Platforms | AI Development |
|
2016 | 2017 |
|
HCA Healthcare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Process Automation | AI-Powered Application |
|
2024 | 2025 |
|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2024 | 2025 |
|
HCA Healthcare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2013 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2024 | 2024 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2010 | 2010 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2022 | 2022 |
|
HCA Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2018 | 2018 |
|
HCA Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Document Management | Content Management |
|
2023 | 2023 |
|
HCA Healthcare SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Order Management | SCM |
|
2022 | 2023 |
|
|
|
|
|
Warehouse Management | SCM |
|
2015 | 2015 |
|
HCA Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2019 |
|
HCA Healthcare EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2015 |
|
HCA Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2024 | 2025 |
|
HCA Healthcare PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2016 | 2016 |
|
HCA Healthcare Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2017 | 2017 |
|
HCA Healthcare SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2019 | 2019 |
|
|
|
|
|
Incentive Compensation Management | SPM |
|
2022 | 2022 |
|
HCA Healthcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2017 | 2017 |
|
HCA Healthcare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Extract, Transform, and Load (ETL) | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
HCA Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2010 | 2010 |
|
|
|
|
|
Database Management | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2015 | 2016 |
|
|
|
|
|
Database Management | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Database Management | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Database Management, Open-Source Database | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2023 | 2023 |
|
HCA Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2013 | 2013 |
|
|
|
|
|
Threat Modeling | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at HCA Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Technology, Integration and Analytics | Director | IT | |
|
|
|
AVP, Data and Analytics Engineering | VP | IT | |
|
|
|
Director of Supply Chain Analytics | Director | Supply Chain | |
|
|
|
Manager, Financial Control & GL Operations | Manager | Finance | |
|
|
|
Concur - American Express Manager | Manager | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
Accounts Payable Manager | Manager | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Director Travel & Meetings | Director | Finance | |
|
|
|
Travel & Meetings Sourcing Specialist | Non Manager | Operations | |
|
|
|
Manager, Travel & Meetings | Manager | Finance | |
|
|
|
AVP Procurement | VP | Procurement | |
|
|
|
Procurement Manager | Manager | Procurement | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Manager, Travel & Meetings | Manager | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
National Group - Expense Manager | Manager | Finance | |
|
|
|
Director of Purchasing & Customer Service | Director | Customer Service | |
|
|
|
IT Director | Director | IT | |
|
|
|
COO | CXO | Finance | |
|
|
|
Contract Administrator/Financial Analyst | Manager | Finance | |
|
|
|
Vice President - Finance & Treasurer | VP | Finance | |
|
|
|
Senior Vice President and Chief Human Resources Officer | CXO | HR | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Senior VP & Chief Information Officer | CXO | IT | |
|
|
|
AVP of Operations, Workforce Planning Center | VP | HR | |
|
|
|
AVP Human Resources, HealthTrust & Supply Chain | VP | Supply Chain | |
|
|
|
Chief Financial Officer and Executive Vice President | CXO | Finance | |
|
|
|
Vice President and CTO | CXO | IT | |
|
|
|
Senior Director Information Technology | Director | IT | |
|
|
|
Director, Senior Enterprise Architect | Director | IT | |
|
|
|
Senior Vice President and Chief Legal Officer | CXO | Legal | |
|
|
|
Senior VP and Chief Ethics and Compliance Officer | CXO | Legal | |
|
|
|
Vice President of Compliance | VP | Legal | |
|
|
|
Senior Legal Counsel | Manager | Legal | |
|
|
|
Director, Ethics & Compliance | Director | Finance | |
|
|
|
Manager Network Management | Manager | IT | |
|
|
|
AVP of Network Services | VP | IT | |
|
|
|
Network Engineer | Manager | IT | |
|
|
|
Senior Network Engineer | Manager | IT | |
|
|
|
Chief Analytics Officer | CXO | Finance | |
|
|
|
AVP, Clinical Data Analytics & Reporting | VP | IT | |
|
|
|
Senior Vice President & Chief Information Officer - Information Technology Group | CXO | IT | |
|
|
|
Vice President, Data, Integration, & Infrastructure Services | VP | IT | |
|
|
|
Senior Vice President and Chief Information Officer | CXO | IT | |
|
|
|
AVP, IT Infrastructure Engineering & Operations | VP | IT | |
|
|
|
Manager Data Science Engineering | Manager | IT | |
|
|
|
Director of Data Science Engineering | Director | IT | |
|
|
|
Director, Enterprise Cloud and Data Platforms | Director | IT | |
|
|
|
Senior Salesforce Administrator and tech Business Analyst | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Division Compensation Director | Director | Sales | |
|
|
|
Occupational Sales Partnerships Manager | Manager | Sales | |
|
|
|
Sr. Director – Performance Improvement, Sales | Director | Sales | |
|
|
|
Chief Operating Officer | CXO | Operations | |
|
|
|
Associate Director of IT | Director | IT | |
|
Apps Being Evaluated by HCA Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HCA Healthcare IT executives and key decision makers. This section highlights HCA Healthcare's latest recorded technology evaluations, including MEDITECH Expanse EHR for Electronic Health Record on 2026-03-26, ServiceNow ITSM for IT Service Management on 2026-03-15, and EPIC EHR for Electronic Health Record on 2026-02-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HCA Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-26 | HCA Healthcare | Evaluated | Medical Information Technology | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations |
| 2026-03-15 | HCA Healthcare | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2026-02-10 | HCA Healthcare | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| 2025-12-19 | HCA Healthcare | Evaluated |
|
|
Collaboration | Collaboration |
| 2025-12-17 | HCA Healthcare | Evaluated |
|
|
Facility Management | ERP Services and Operations |
| 2025-12-17 | HCA Healthcare | Evaluated |
|
|
Environmental, Social, and Governance (ESG) | EPM |
| 2025-10-29 | HCA Healthcare | Evaluated |
|
|
Content Delivery Network | IaaS |
| 2025-10-03 | HCA Healthcare | Evaluated |
|
|
Analytics and BI | Analytics and BI |
| 2025-10-03 | HCA Healthcare | Evaluated |
|
|
BackGround Screening | HCM |
| 2025-09-26 | HCA Healthcare | Evaluated |
|
|
ERP Financial | ERP |
FAQ - APPS RUN THE WORLD HCA Healthcare Technographics
HCA Healthcare is a Healthcare organization based in United States,
with around 226000 employees and annual revenues of $70.60 billion.
HCA Healthcare operates a diverse technology stack with applications such as
Infor Lawson, Sedgwick Absence Management and Cognizant TriZetto Facets,
covering areas like ERP Financial, Absence and Leave Management and Core Admin Processing System.
HCA Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Sedgwick and Cognizant.
HCA Healthcare recently adopted applications including
Commure Agents in 2024, Commure Ambient AI in 2024 and Palantir Foundry in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HCA Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HCA Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HCA Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.