HCL America
330 Potrero Ave,
Sunnyvale, 94085, CA,
United States
Sunnyvale, 94085, CA,
United States
1 408-733-0480
Professional Services
HCL America Technographics
HCL America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HCL America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22700 HCL America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HCL America has purchased the following applications: Talview Video Interview for Video Interviewing in 2019, Zoominfo Chat for Chatbots and Conversational AI in 2022, Hushly ABM Campaign Pages for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HCL America is running and its propensity to invest more and deepen its relationship with Talview , Zoominfo , LeadTip or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HCL America revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HCL America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCL America Tech Stack and Enterprise Applications
HCL America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talview | Legacy | Talview Video Interview | Video Interviewing | HCM | n/a | 2019 | 2019 |
In 2019, HCL America implemented Talview Video Interview for Video Interviewing to streamline initial candidate screening across its U.S. delivery centers. The deployment targeted high application volumes where only three to five percent of resumes qualified, and initial 10 to 15 minute screening calls and scheduling were consuming recruiter bandwidth.
HCL configured Talview Video Interview to enable asynchronous video based screening, allowing candidates to record responses to short screening prompts. The implementation formalized candidate recording, evaluator assignment, and a two day review window, enabling evaluators to assess communication skills, candidate interest, basic technical fundamentals, and visa or notice period information without real time scheduling.
Operational responsibility was split between the Talent Acquisition Team and the Delivery Team, with the Talent Acquisition Team performing non technical shortlisting for keywords, immigration status, and notice periods, and the Delivery Team conducting video evaluations and handing selected candidates to the Delivery Manager for technical interviews. Governance included assignment of a primary evaluator and a backup evaluator per candidate batch, and division of screening tasks so reviews could be completed asynchronously.
The Talview Video Interview implementation processed more than 1,200 candidates in six months and reduced panel time by an explicit 200 hours, improving scheduling flexibility and allowing the recruitment organization to reallocate time previously spent coordinating screening calls. HCL reported improved conversion outcomes and greater ability to distribute screening work across the team using asynchronous video workflows.
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HCL America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, HCL America deployed Zoominfo Chat on its public website to standardize initial customer engagement and inbound inquiry handling. HCL America implemented Zoominfo Chat as a Chatbots and Conversational AI solution to support digital marketing and pre-sales engagement workflows on its site.
The implementation centered on an embedded web chat widget and configured conversational flows, including scripted qualification prompts, form-based lead capture, and conditional escalation to human agents. Zoominfo Chat was configured with response templates, session handling rules, and escalation triggers to manage conversation state and transfer sessions when automation thresholds were met.
Architecturally the deployment leveraged browser-based embedding that routes interaction events to Zoominfo Chat cloud services, with session transcripts and interaction metadata retained within the application environment. The deployment scope is explicitly the corporate website, and the application supports HCL America business functions in customer engagement and demand capture.
Governance for the rollout included designated content owners for conversation scripts, version control for response templates, and staged page-level activation to control messaging and compliance. Ongoing operational practices emphasize script reviews and update cycles to keep Zoominfo Chat conversational content aligned with marketing and pre-sales priorities.
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HCL America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadTip | Legacy | Hushly ABM Campaign Pages | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, HCL America implemented Hushly ABM Campaign Pages on its public website. Hushly ABM Campaign Pages is deployed as an Account Based Marketing application to deliver targeted campaign landing pages and account-centric content experiences for marketing and demand generation.
The implementation centers on web-hosted ABM campaign pages that enable personalized content delivery, account-level segmentation, progressive profiling, and lead capture workflows consistent with Account Based Marketing functionality. Configuration appears focused on templated campaign pages and dynamic content modules to support multi-touch account engagement and gated content orchestration.
Operational ownership is positioned within HCL America marketing and demand generation teams, using Hushly ABM Campaign Pages to support account-targeted campaigns and digital orchestration on the corporate site. Governance likely emphasizes campaign-level control, content management, and engagement tagging for downstream analytics and follow-up by ABM and demand teams.
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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HCL America TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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HCL America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HCL America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HCL America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HCL America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HCL America digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD HCL America Technographics
HCL America is a Professional Services organization based in United States,
with around 22700 employees and annual revenues of $1.60 billion.
HCL America operates a diverse technology stack with applications such as
Talview Video Interview, Zoominfo Chat and Hushly ABM Campaign Pages,
covering areas like Video Interviewing, Chatbots and Conversational AI and Account Based Marketing.
HCL America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Talview, Zoominfo and LeadTip.
HCL America recently adopted applications including
Zoominfo Chat in 2022, Hotjar in 2022 and Hushly ABM Campaign Pages in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HCL America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HCL America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HCL America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.