Health First (FL)
Health First (FL) Technographics
Health First (FL) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Health First (FL) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Health First (FL) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health First (FL) has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2002, HealthRules Payer for Core Admin Processing System in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health First (FL) is running and its propensity to invest more and deepen its relationship with Oracle , UKG , HealthEdge Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health First (FL) revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health First (FL) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Health First (FL) Tech Stack and Enterprise Applications
Health First (FL) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2002 | 2003 |
In 2002, Health First (FL) implemented Oracle PeopleSoft HCM. The Core HR deployment centralized employee records and provided a foundation for HR service delivery and identity provisioning across the organization.
The implementation included significant integration and application-level configuration work, with Oracle database installation and ongoing maintenance supporting PeopleSoft data stores. Oracle PeopleSoft HCM was configured to feed real-time user record updates into an e-directory via an LDAP authentication interface, enabling consistent identity data for downstream systems. SQL-based reporting and KPI scripting were developed to surface HR and operational metrics for managers.
Operational integration connected PeopleSoft HR with a Remedy-based IT service management environment and with TMA medical inventory systems through a database link, creating a central location for incident, problem, asset, SLA, and change visibility. The delivery extended into a consolidated support center and a custom web-based service desk portal that supported remote users and enabled mobile ticket resolution and field approvals, with Service Desk Specialists trained and coached to operate the new workflows.
Governance and process changes accompanied the technical work, including a formalized outage reporting and root cause analysis process, a knowledge base to ensure consistent triage and resolution, and coordination between support center leadership and engineering teams. The program included multiple Remedy upgrades and redesign efforts that explicitly reduced time to resolution, boosted information sharing, and enhanced interfaces between PeopleSoft HR and service management systems.
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Payroll | HCM |
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2015 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2014 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Workforce Management | HCM |
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2004 | 2004 |
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Health First (FL) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthEdge Software | Legacy | HealthRules Payer | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Health First (FL) deployed HealthRules Payer as its Core Admin Processing System to consolidate payer administration and standardize core adjudication workflows. The HealthRules Payer implementation focused on establishing a central policy and product model to drive consistent eligibility determination, enrollment management, and claims adjudication across payer operations.
Configuration centered on functional modules typical of a Core Admin Processing System, including member enrollment and eligibility engines, claims processing and adjudication rulesets, benefit and product configuration, rate management, provider network administration, and premium billing. Implementation work emphasized rule authoring and testing capability for claims logic, product lifecycle configuration for plan year changes, and built-in auditability for adjudication decisions.
Operational integration was oriented toward internal operational domains rather than named vendors, enabling the HealthRules Payer instance to feed downstream billing and financial processes, support member services workflows, and interface with provider administration and reconciliation routines. The deployment supported business functions in payer operations, claims, member services, provider relations, and finance through unified policy administration and adjudication orchestration.
Governance established role-based configuration controls, release cadence for policy and rate changes, and operational workflows for testing and promotion of adjudication rules into production. Implementation governance addressed configuration management and operational ownership for ongoing rule maintenance and product updates, embedding process controls into payer operations rather than creating ad hoc operational exceptions.
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Electronic Health Record, Medical Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Health First (FL) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Health First (FL) deployed Cisco Webex Meetings. Cisco Webex Meetings, an Audio Video and Web Conferencing solution, is embedded on the Health First website to provide browser-based virtual meeting access for internal collaboration and external participant engagement.
The implementation leverages core Webex Meetings modules, including multi-party video conferencing, screen sharing, meeting scheduling and recording, and browser join capability. Configuration emphasized embedding join flows and meeting pages on public web properties to simplify access for patients and external providers while preserving authenticated access for staff.
The deployment is delivered via Cisco Webex Meetings cloud services, surfacing meeting endpoints through Health First web pages so participants can join without requiring a local client. Operational coverage focuses on web-enabled meeting access for internal staff and external stakeholders, supporting synchronous clinical consultations, provider coordination, and administrative collaboration.
Governance for the implementation centers on access control, meeting privacy and recording retention policies, and alignment with healthcare compliance obligations. IT is responsible for managing the embedded join code, account provisioning, and monitoring, while clinical and administrative teams incorporate Webex meeting workflows into existing scheduling and patient engagement processes.
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Collaboration | Collaboration |
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2018 | 2018 |
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Health First (FL) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Health First (FL) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Health First (FL) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Payment Integrity | TRM |
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2021 | 2021 |
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Health First (FL) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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File Transfer Protocol | PaaS |
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2023 | 2023 |
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Health First (FL) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Health First (FL)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Health First (FL) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Health First (FL) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Health First (FL) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Health First (FL) Technographics
Health First (FL) is a Healthcare organization based in United States,
with around 5300 employees and annual revenues of $1.00 billion.
Health First (FL) operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, HealthRules Payer and Cisco Webex Meetings,
covering areas like Core HR, Core Admin Processing System and Audio Video and Web Conferencing.
Health First (FL) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, HealthEdge Software and Cisco Systems.
Health First (FL) recently adopted applications including
Oracle Cloud Infrastructure in 2024, 1up Exchange in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Health First (FL)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Health First (FL)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Health First (FL) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.