List of Epic Tapestry Customers
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United States
Since 2010, our global team of researchers has been studying Epic Tapestry customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Tapestry for Medical Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Tapestry for Medical Care Management include: Kaiser Foundation Health Plan, a United States based Healthcare organisation with 223883 employees and revenues of $100.80 billion, Sanford Health, a United States based Healthcare organisation with 46000 employees and revenues of $7.50 billion, University of Utah Health, a United States based Education organisation with 26000 employees and revenues of $6.50 billion, Cone Health, a United States based Healthcare organisation with 13000 employees and revenues of $4.50 billion, Carle Foundation, a United States based Healthcare organisation with 16800 employees and revenues of $4.30 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Tapestry, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Tapestry customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2015 | n/a | In 2015 Access Community Health Network implemented Epic Tapestry for Medical Care Management to centralize clinical and administrative reporting across its community health clinics in Chicago. The engagement focused on delivering structured reporting and analytics to clinical operations, finance, population health, and grant reporting teams. Epic Tapestry implementations emphasized modules and capabilities including Tapestry referral workflows, accounts payable claims and KPI reporting, ambulatory clinical workflows covering patient visits, current primary care provider and attending providers, and finance reporting for charges, payments, adjustments and ending balances. Reporting expanded into patient demographics, orders, medication and immunization tracking, behavioral health care items, audit and utilization metrics, high risk patient identification, and referrals. Program-specific reports included Ryan White medication and lab reporting, Strong Start prenatal screening and history reports, and chronic disease research extracts. Operationally the implementation leveraged the Clarity data model, including a Clarity upgrade in 2015, to enable SSRS based report delivery and ad hoc SQL scripting for data comparison and validation. Reports were built with parameterized SSRS front ends for end users and providers, and extracts were structured to support UDS reporting per the Reporting Instructions for Health Centers and to select data for grants, Medicaid and Medicare submissions. Work included ICD 10 impact analysis and diagnosis data testing using Clarity extracts and ad hoc scripts. Governance and process changes centered on recurring user meetings to define report goals, business usage and parameter design, with report requirements captured from ambulatory, finance, research and program leads. Report development and validation workflows incorporated analytic testing and stakeholder review, and staff pursued EpicCare Ambulatory training with certification in progress to align reporting with the Epic Tapestry data model and operational use. | |
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Aspirus Wausau Hospital | Healthcare | 7000 | $2.1B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2009 | n/a | In 2009, Aspirus implemented Epic Tapestry as a Medical Care Management application from Epic Systems to formalize care management capabilities across its organization. The deployment established Epic Tapestry as the primary care management platform, aligning member and clinical workflows with a centralized medical care management capability. The implementation focused on core care management modules common to Medical Care Management solutions, including care coordination and case management workflows, utilization review and authorization workflows, longitudinal member records and care plan orchestration. Configuration emphasized role based access for case managers and clinical staff, workflow automation for authorizations and documentation, and structured data capture for care gaps and interventions. Operational scope targeted care management and population health functions within Aspirus, provisioning Epic Tapestry to case management teams and utilization review staff. Governance elements included formalized clinical workflow standardization, training programs for care managers, and established audit and compliance controls to support documentation and regulatory requirements. | |
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Carle Foundation | Healthcare | 16800 | $4.3B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2023 | n/a | In 2023 Carle Foundation implemented Epic Tapestry as its Medical Care Management application to centralize provider-facing administration and claims workflows. The deployment targeted provider services and revenue cycle functions, with Provider Service Coordinators using Epic Tapestry in a hybrid Illinois operating model to manage day to day provider inquiries and claims interactions. Epic Tapestry was positioned to support provider engagement, claims adjudication, and contract inquiries across the organization. Epic Tapestry configuration emphasized claims management, provider billing and reimbursement workflows, appeals processing including Qualified Payment Amount QPA case handling, and provider portal support. Coordinators used Epic Tapestry alongside CRM software to log and resolve provider inquiries, document appeals, and track escalations, reflecting a combined application and CRM workflow for case management and documentation. The implementation included automation of routine CRM tasks and structured documentation steps for billing, coding, and denial resolution within Epic Tapestry. Integrations explicitly included CRM software integration to streamline provider interactions and claims workflows, and the provider portal was used for access assistance and troubleshooting. Operational coverage centered on provider services, contracting and revenue cycle teams, with staff resolving contract, network status, reimbursement, and billing questions through Epic Tapestry driven processes. The rollout supported front line coordinators who cleared backlogs, processed high volumes of CRM tasks, and routed complex cases for escalation. Governance focused on documented appeals workflows, escalation rules, and compliance controls to ensure adherence to contracts and federal guidelines for QPA cases, with coordinators researching and escalating complex provider appeals as needed. Ongoing operational practices included collaborative trend analysis between provider services and internal teams to surface process improvements, and routine use of Epic Tapestry for portal support, case documentation, and claims follow through. | |
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Healthcare | 13000 | $4.5B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2020 | n/a |
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Healthcare | 4500 | $1.2B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2023 | n/a |
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Healthcare | 10000 | $1.8B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2016 | Divurgent |
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Healthcare | 700 | $170M | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2018 | n/a |
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Healthcare | 1000 | $250M | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2003 | n/a |
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Healthcare | 700 | $120M | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2016 | n/a |
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Healthcare | 5500 | $1.4B | United States | Epic Systems | Epic Tapestry | Medical Care Management | 2016 | n/a |
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Buyer Intent: Companies Evaluating Epic Tapestry
- Science Applications International Corporation, a United States based Professional Services organization with 24000 Employees
- Methodist Health System, a United States based Healthcare company with 9240 Employees
- Northwood, a United States based Healthcare organization with 112 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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