New York, 10017, NY,
United States
Helen Keller International Technographics
Helen Keller International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helen Keller International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Helen Keller International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helen Keller International has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helen Keller International is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helen Keller International revenues, which have grown to $77.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helen Keller International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helen Keller International Tech Stack and Enterprise Applications
Helen Keller International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Helen Keller International implemented Oracle NetSuite ERP to centralize financial operations under an ERP Financial system. The deployment replaced Intuit Quickbooks Enterprise and established Oracle NetSuite ERP as the primary application for core accounting and reporting.
Configuration focused on standard ERP Financial capabilities including general ledger configuration, accounts payable workflows, accounts receivable processing, fixed asset tracking, and period close orchestration. As part of the migration, monthly financial data from QuickBooks was uploaded into NetSuite, with chart of accounts mapping and transactional staging performed on a monthly cadence to preserve continuity of reporting.
The implementation covered the central finance organization and supported accounting, financial reporting, and month end close processes. Governance centered on reconciliations between the uploaded QuickBooks extracts and NetSuite balances, revised close checklists, and controlled data handoffs to make Oracle NetSuite ERP the system of record.
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Payment Processing | ERP |
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2020 | 2020 |
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Helen Keller International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Helen Keller International deployed Microsoft 365 to standardize Collaboration across its US nonprofit operations. The organization website indicates use of Microsoft 365, and the deployment was sized to support roughly 800 employees across program, fundraising, and administrative functions.
Implementation centered on core Microsoft 365 capability areas, with cloud email and calendaring, document collaboration and intranet functionality, real time teamwork and conferencing, and personal file sync and sharing. The Microsoft 365 deployment was configured to provide familiar Office applications alongside cloud collaboration services, leveraging tenant level administration, role based access controls, and information governance patterns typical for Collaboration platforms.
Operational governance emphasized centralized tenant administration, user provisioning workflows, and content classification and access policies to align IT and program teams. The deployment footprint is described on the Helen Keller International website, reflecting an enterprise Microsoft 365 configuration used across the organization for Collaboration.
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Helen Keller International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Helen Keller International implemented Hotjar as a Customer Experience tool on its public website to capture user behavior and inform digital engagement initiatives. Hotjar was deployed to collect session recordings, heatmaps, funnels and on site feedback, positioning the application to support web user experience analysis and qualitative UX research.
Deployment used a client side Hotjar script embedded across site pages, configured with sampling and consent settings to align with organizational privacy controls. Operational ownership rested with the digital and communications teams, and the implementation scoped to website touchpoints supporting donor engagement, program information and resource discovery.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Helen Keller International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Single Sign-On (SSO) | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Helen Keller International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Program Finance Manager | Manager | Finance |
Apps Being Evaluated by Helen Keller International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||