Scottsdale, 85255, AZ,
United States
HelmsBriscoe Technographics
HelmsBriscoe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HelmsBriscoe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 HelmsBriscoe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HelmsBriscoe has purchased the following applications: Hcareers innTrack ATS for Applicant Tracking System in 2014, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HelmsBriscoe is running and its propensity to invest more and deepen its relationship with Hcareers , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HelmsBriscoe revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HelmsBriscoe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HelmsBriscoe Tech Stack and Enterprise Applications
HelmsBriscoe HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hcareers | Legacy | Hcareers innTrack ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, HelmsBriscoe implemented Hcareers innTrack ATS as its Applicant Tracking System to manage external candidate flow through the corporate careers site. The deployment embeds the Hcareers innTrack ATS on HelmsBriscoe's public careers pages to capture applications, manage job postings, and centralize applicant records for the recruiting function. HelmsBriscoe operates in professional services with approximately 1400 employees in the United States, and the implementation is scoped to external hiring workflows.
Configuration leverages standard Applicant Tracking System capabilities such as job requisition publishing, application intake and parsing, candidate status workflows, and recruiting reporting. The Hcareers innTrack ATS integration with the corporate website routes applicants into structured candidate profiles used by talent acquisition teams to manage review and selection workflows. Governance is centered on the recruiting organization for requisition control and candidate workflow ownership, with the system serving as the primary external-facing applicant capture and tracking layer.
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HelmsBriscoe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, HelmsBriscoe implemented Microsoft 365 to standardize Collaboration across its workforce of 1,400 employees. The deployment established Microsoft 365 as the primary collaboration platform supporting internal communications and document workflows.
The Microsoft 365 implementation leveraged core collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for meetings and real time messaging. Configuration emphasis was placed on content management, co authoring, and centralized mailbox and group management to support professional services delivery.
Microsoft 365 services are also surfaced on the corporate website, indicating integration of cloud identity and access pathways with public facing employee portals and sign in flows. Operational coverage included standard collaboration and productivity services across departments that require secure document sharing and event coordination.
Governance centered on centralized tenant administration, role based access controls, and content lifecycle policies within Microsoft 365 to align with firm level information handling practices. The HelmsBriscoe Microsoft 365 Collaboration implementation shaped workflows for document versioning, meeting orchestration, and cross functional team collaboration.
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HelmsBriscoe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014 HelmsBriscoe deployed Zendesk Service to provide a customer-facing support channel. Zendesk Service is embedded on the HelmsBriscoe website and serves as the primary component in their Customer Support tooling.
The implementation uses the cloud-hosted Zendesk Service platform, with an embedded web widget capturing client inquiries directly from site pages and routing them into a centralized ticketing system. Core functional capabilities in use include ticket creation and tracking, web channel intake, knowledge base publishing for self-service, and automated routing rules to assign work to support staff.
Operational ownership is aligned with HelmsBriscoe’s customer support and meeting services teams, where internal support operations manage configuration, ticket workflow rules, and knowledge content governance. The deployment emphasizes web-first client engagement, with Zendesk Service integrated into site contact workflows to centralize inbound client requests and standardize support handling across the organization.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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HelmsBriscoe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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HelmsBriscoe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at HelmsBriscoe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by HelmsBriscoe Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-08 | HelmsBriscoe | Evaluated | ADP | ADP Workforce Now Payroll | Payroll | HCM |