AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Hema BV Tech Stack and Enterprise Applications

Hema BV ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP n/a 2013 2013
In 2013 Hema BV implemented SAP ERP ECC 6.0 as its core ERP Financial solution to centralize financial control across its retail operations. The SAP ERP ECC 6.0 deployment was positioned to serve corporate finance and accounting, supporting a 17,000 employee retailer headquartered in the Netherlands. The implementation focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, asset accounting and cost center controlling, with configuration to support period-end financial close and regulatory reporting. Configuration work emphasized master data stabilization and chart of accounts alignment to retail revenue and cost structures. SAP ERP ECC 6.0 was integrated into a broader SAP landscape, with explicit linkages to SAP SRM for procurement orchestration, SAP GTS for trade compliance, SAP Portals for user self-service and SAP PI as the middleware integration layer. These integrations supported end-to-end flows between procurement, trade compliance and finance, and enabled synchronized master data and transactional posting across systems. Operational governance for the SAP ERP ECC 6.0 program was executed by an internal team that acted as the business to IT development partner interface, coordinating development partners such as Capgemini, Ricoh and Ctac. Governance activities included release coordination, requirement prioritization with finance stakeholders and process ownership handoffs to sustain finance and procurement workflows post-rollout.
Payment Processing ERP 2018 2018
Hema BV AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blue Yonder Legacy JDA Luminate Demand Edge ML and Data Science Platforms AI Development n/a 2019 2020
In 2019 Hema BV implemented JDA Luminate Demand Edge as part of a broader supply chain transformation and selected JDA Fulfillment to complement demand capabilities, leveraging Blue Yonder artificial intelligence and machine learning to drive predictive supply chain processes. JDA Luminate Demand Edge is positioned within ML and Data Science Platforms to support demand planning, forecasting, and analytics for retail assortment and replenishment functions, linking those capabilities to fulfillment operations. The implementation focused on demand sensing and probabilistic forecasting modules within JDA Luminate Demand Edge, coupled with fulfillment orchestration and store fulfillment capabilities from JDA Fulfillment. Configuration work emphasized time series forecasting, promotional and seasonality modelling, and automated replenishment suggestion workflows, aligning application configuration with retail assortment, store replenishment, and central buying processes. Operational integration centered on ingesting and harmonizing retail data feeds, including point of sale transaction data, inventory and SKU master records, supplier lead time feeds, and e-commerce order streams, to feed the ML models and planning engines. The deployment established a central analytical data model to enable near real time demand signals to flow from front end sales channels into the JDA Luminate Demand Edge forecasting layer and into JDA Fulfillment execution, supporting downstream allocation and pick pack decisions. Governance changes supported a shift to data driven planning cycles, with supply chain planning teams and store operations adopting exception based workflows and model governance for forecast tuning and scenario management. Rollout emphasized cross functional coordination between merchandising, replenishment, and operations to embed model outputs into daily planning cadences and exception management processes.
Hema BV Collaboration
Vendor
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Application
Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Hema BV deployed Microsoft 365 as a Collaboration platform. The deployment covered Hema BV, a Netherlands retail chain with 17,000 employees and EUR 4.25 billion in revenue, positioning Microsoft 365 to support collaboration across store operations, merchandising, supply chain and corporate functions. The Microsoft 365 implementation consolidated core collaboration services, utilizing Exchange Online for corporate email, SharePoint and OneDrive for document management and content collaboration, and Microsoft Teams for real time communication and meetings. Configuration work emphasized tenant level setup, mailbox and document policies, team workspaces, version control and content publishing workflows to support cross functional collaboration. Microsoft 365 is referenced on Hema BV's website, indicating public facing platform presence and content delivery touchpoints. Governance focused on centralized identity and access controls, content lifecycle policies and collaboration governance to align retail store teams and corporate users while maintaining consistent content and access controls.
Survey and Questionnaire Collaboration 2019 2019
Hema BV Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2010 2010
Hema BV eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2019 2019
Hema BV SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2007 2007
Hema BV CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2010 2010
Customer Experience CRM 2016 2016
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Hema BV ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
Hema BV Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2017 2018
Supplier Relationship Management Procurement 2013 2013
Hema BV PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2014 2014
Hema BV IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Hema BV

First Name Last Name Title Function Department Email Phone
Financial administrator Manager Finance
Manager Purchase Administration / Accounts payable Manager Procurement
Manager Accounting and Reporting Manager Finance
CFO CXO Finance
Head of Business Control Director Finance
Executive Director Operations & International Director Finance
Financial Controller Director Finance
Deputy Head of Finance and Administration Director Finance
IT Manager Manager IT
Manager Finance & Control Manager Finance
Director Global Procurement Director Procurement
Manager Global Retail Operations Supply Chain Manager Supply Chain
Supply Chain Information Manager / Chief Product Owner Director Supply Chain
Head of Planning & Supply Chain Director Supply Chain

Apps Being Evaluated by Hema BV Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hema BV IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hema BV digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hema BV Technographics
Hema BV is a Retail organization based in Netherlands, with around 17000 employees and annual revenues of $4.25 billion.
Hema BV operates a diverse technology stack with applications such as SAP ERP ECC 6.0, JDA Luminate Demand Edge and Microsoft 365, covering areas like ERP Financial, ML and Data Science Platforms and Collaboration.
Hema BV has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Blue Yonder and Microsoft.
Hema BV recently adopted applications including Salesforce Sales Cloud in 2021, DigitalOcean Droplets in 2021 and Microsoft Azure Blob Storage in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hema BV’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hema BV’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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