Melville, 11747, NY,
United States
Henry Schein Technographics
Henry Schein Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Henry Schein and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Henry Schein employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Henry Schein has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 1999, Sterling Background Check for BackGround Screening in 2012, IFS Field Service Management (FSM) for Field Service Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Henry Schein is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Henry Schein revenues, which have grown to $12.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Henry Schein intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Henry Schein Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 1999 | 2000 |
In 1999, Henry Schein implemented Oracle JD Edwards EnterpriseOne as its enterprise resource planning system within the ERP Financial category. The deployment established a centralized platform to support Order to Cash and Procure to Pay workflows that underpin Supply Chain Finance and Corporate Finance operations in North America. Oracle JD Edwards EnterpriseOne is referenced as the core ERP Financial application for those business functions.
The implementation encompassed core financial and supply chain modules, configured to process order to cash invoicing and receivables, and procure to pay purchasing and payables workflows. The broader application portfolio managed by the IT Business Systems organization included credit and collections management, payment applications, master data management and financial consolidations, which were aligned with the JD Edwards deployment. Configuration emphasized modular separation between transactional modules and master data services to support consolidated financial reporting.
Operational coverage focused on North America, with the system serving Supply Chain Finance and Corporate Finance teams and the order to cash and procure to pay processes for the region. Oracle JD Edwards EnterpriseOne operated alongside payment and master data management applications, requiring integrations to coordinate payment processing, credit control and financial consolidation flows within the North America environment. Interfaces were established to orchestrate transactional flows between JD Edwards modules and adjacent finance systems.
Governance and lifecycle activity included a managed upgrade program for JD Edwards, overseen by the Director of Information Technology Business Systems and a team of direct reports and external resources. Program responsibilities incorporated support for multi million dollar mergers and acquisitions activities and the application portfolio, maintaining alignment between ERP Financial operations and corporate finance control processes. Operational ownership remained within IT Business Systems with formalized upgrade and release management routines.
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2007 | 2007 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2012 | 2012 |
In 2012, Henry Schein implemented Sterling Background Check, deploying Sterling Talent Solutions to support its BackGround Screening workflows. The deployment was positioned inside Talent Acquisition and recruiting operations, with recruiting coordinators and HR staff using the application to initiate candidate screening for domestic and international director level candidates, temporary hires, and seasonal intern cohorts.
The implementation centered on candidate data entry and background screening initiation, with Sterling Background Check interfacing operationally via Sterling InfoSystems for manual record creation. Talent Acquisition staff manually entered new hire information into Sterling InfoSystems after creating requisitions and processing offers in Taleo, establishing a handoff workflow between the Taleo applicant tracking activity and Sterling screening processes.
Operational coverage included Recruiting, Human Resources, Security, and the Travel organization, reflecting coordinated workflows where the Security Team validated drug and background screening requirements and HR Generalists prepared new hire orientation and I9 documentation. The implementation supported screening governance by embedding screening initiation into the recruiting coordinator role, and by routing screening outcomes to HR and Security for onboarding clearance.
Day to day governance emphasized manual orchestration, interview coordination, and vendor invoice processing tied to screening activities, with recruiting coordinators collecting senior management candidate feedback and coordinating logistics that preceded screening initiation. Sterling Background Check was used as the central BackGround Screening application to record and drive verification workflows that fed into Henry Schein onboarding procedures.
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Core HR | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2008 | 2008 |
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Recruiting, Applicant Tracking System | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Henry Schein implemented IFS Field Service Management (FSM) as part of an IFS Cloud deployment to consolidate and modernize its dental field operations. This Field Service Management initiative establishes a unified, cloud-first foundation to replace a mix of unsupported and on-premise point solutions with a single, composable platform across multiple countries.
The implementation includes IFS Cloud modules Mobile Workforce Management MWM, Planning and Scheduling Optimization PSO, and IFS Field Service Management FSM. Henry Schein is building an international template to standardize configuration, scheduling optimization, mobile technician workflows, and field service case management for dental field technicians, enabling consistent operational processes across markets.
Operational coverage is focused on dental technical service and customer service functions, with initial rollout in key markets in Europe and North America and a plan to extend the template to additional countries. The program centralizes application data into a single platform to provide a uniform source of field service information, and leverages IFS Cloud capabilities positioned by the vendor as AI-enabled to support adaptable operational scenarios.
IFS will lead the implementation while collaborating with Team Schein Members on rollout activities and ongoing adoption. Henry Schein also implemented IFS Success to support adoption, process improvement, and continuous optimization, with stated objectives to streamline processes, consolidate applications and processes across countries, and strengthen customer service.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Product Information Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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SaaS Spend Management | IT Asset Management |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Quality Management | PLM and Engineering |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Certificate of Insurance | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2007 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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VPN | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Henry Schein
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Henry Schein Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||