Herbert Smith Freehills
Exchange House Primrose Street,
London, EC2A 2EG,
United Kingdom
London, EC2A 2EG,
United Kingdom
44 20 7374-8000
Professional Services
Herbert Smith Freehills Technographics
Herbert Smith Freehills Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Herbert Smith Freehills and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Herbert Smith Freehills employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Herbert Smith Freehills has purchased the following applications: Visa Spend Clarity (ex Fraedom Expense) for Expense Management in 2012, Workday Absence Management for Absence and Leave Management in 2023, Nexum WorkFlow for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Herbert Smith Freehills is running and its propensity to invest more and deepen its relationship with Visa , Tungsten Automation , Proactis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Herbert Smith Freehills revenues, which have grown to $1.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Herbert Smith Freehills intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Herbert Smith Freehills Tech Stack and Enterprise Applications
Herbert Smith Freehills ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Spend Clarity (ex Fraedom Expense) | Expense Management | ERP | n/a | 2012 | 2012 |
Herbert Smith Freehills implemented Visa Spend Clarity (ex Fraedom Expense) in 2012 to centralize corporate card and employee expense workflows, using the Expense Management application to standardize expense capture and approval across finance teams. The deployment aligned Visa Spend Clarity to Herbert Smith Freehills finance operations, with primary operational ownership in Accounts Payable and corporate card administration.
Visa Spend Clarity (ex Fraedom Expense) was configured to support corporate card expense approvals, employee expense claim processing, expense report extraction and reconciliation, and administration of payment runs and petty cash reimbursements. Functional capabilities implemented included approval routing for card transactions, extract ingestion for card activity, expense report validation and review, and the generation of weekly credit card expense reports used by AP staff.
Operational integrations relied on file based workflows, with extract file uploads from the firm s corporate card program into Visa Spend Clarity and Excel based uploads for disbursement billing entries, reflecting a mix of automated extract ingestion and manual file processing. The Expense Management implementation produced system generated reports and extract files that informed AP inbox workflows, payment runs, and journal entry preparation for bank reconciliation.
Governance and process restructuring included appointing an Operational Process Lead within Accounts Payable to document workflows, own the accounts payable inbox, manage approval routing and reporting, and identify process improvement opportunities. Rollout and operational coverage included the St Helens office and extended to all offices for petty cash and corporate card administration, with day to day use concentrated in Accounts Payable and corporate card administration functions.
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Expense Management | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2020 | 2020 |
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Herbert Smith Freehills HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2024 |
In 2023 Herbert Smith Freehills implemented Workday Absence Management as part of its broader Workday go-live, which went live in November 2023. The deployment targets Absence and Leave Management and is integrated into a suite that includes Core HCM, Recruiting, Talent and Performance, Core and Advanced Compensation, and Peakon.
The implementation focused on standard absence entitlements, leave calendars, absence request and approval flows, and reporting using Workday Reporting and calculated fields. Workday Absence Management was configured alongside Core HCM for employee lifecycle alignment, and configuration work included Extend-based customizations where required to support firm specific business rules and user experience refinements.
Integration architecture centers on a Workday tenant integration topology managed via Workday Integration Cloud, with development and maintenance using Workday Studio, Core Connectors and EIB for inbound and outbound data movement. Operational coverage is global across Herbert Smith Freehills offices, with the HR Systems team, Head of HR Operations, IT teams and external third-party vendors engaged to manage integration touchpoints and the planned onboarding of Prism.
Governance is structured through the Workday Technical Solutions and Integration function, which leads bi-annual release reviews, integration change control, risk escalation and troubleshooting. The role works closely with HR SMT, the global HRIS team and Data Governance to ensure HR data controls, integration testing and operational runbooks are maintained for ongoing administration and support.
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Applicant Tracking System | HCM |
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2010 | 2010 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2023 | 2024 |
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2023 | 2024 |
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Payroll | HCM |
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2008 | 2008 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Talent Management | HCM |
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2023 | 2024 |
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Herbert Smith Freehills ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nexum Software | Legacy | Nexum WorkFlow | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Herbert Smith Freehills deployed Nexum WorkFlow as a Business Process Management solution on their website. The deployment targeted web based process orchestration to digitize client facing intake and matter initiation workflows used by the firm's legal teams, reflecting implementation at a professional services firm with approximately 5000 employees and reported revenue of 1715000000.
Nexum WorkFlow was configured to provide process modeling, form based intake, automated routing, approvals, task management, and case tracking capabilities consistent with Business Process Management functionality. Configuration work focused on a visual workflow designer, reusable form components, and business rules to enforce approvals and routing logic that support standardized intake and screening.
Because the implementation is surfaced on the firm website, operational coverage centered on client facing channels and the internal legal operations teams responsible for new matters and client queries. Work queues and role based task assignments were used to route screened matters to practice groups and administrative staff for downstream processing.
Governance for Nexum WorkFlow emphasized centralized process ownership and a controlled change process for workflow updates, with legal operations maintaining configuration stewardship. The implementation positioned Nexum WorkFlow as the firm level Business Process Management platform for web based intake and matter routing, enabling iterative updates through designated process owners and formal change controls.
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Case Management, Business Process Management | ERP Services and Operations |
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2020 | 2020 |
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Case Management, Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2016 | 2017 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Herbert Smith Freehills AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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Herbert Smith Freehills Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Herbert Smith Freehills Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Herbert Smith Freehills CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Legal CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Herbert Smith Freehills ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Herbert Smith Freehills PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2008 | 2008 |
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Herbert Smith Freehills TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2020 | 2020 |
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Herbert Smith Freehills IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Herbert Smith Freehills CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Herbert Smith Freehills
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Manager | Manager | Finance | |
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Payroll adviser | Manager | Finance | |
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Human Resources Director, Business Services (Global) | Director | HR | |
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Chief Operating Officer | CXO | Finance | |
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Finance Director, Asia and Australia | Director | Finance | |
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Partner, Head of Finance - Australia | Director | Finance | |
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Head of Business Finance (Finance, Real Estate & Projects) | Director | Finance | |
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Head of HR - Disputes, Employment, Competition and Alternative Legal Services Australia | Director | HR | |
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Head of IT Assurance | Director | IT | |
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Head of Banking Regulatory | Director | Finance | |
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Head of Treasury & Accounting Projects | Director | Finance | |
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Head of Office Operations Programmes | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Finance Director, Business Services | Director | Finance | |
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Financial Systems Manager | Manager | IT | |
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IT Director UK, US & EMEA | Director | IT | |
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Finance Director | Director | Finance | |
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Head of HR | Director | HR | |
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Head Of Procurement | Director | Procurement | |
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CIO | CXO | Finance | |
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CHRO | CXO | HR | |
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Director of People, UK & EMEA | Director | HR | |
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HR Manager | Manager | HR | |
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Recruitment Manager | Manager | HR | |
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Procurement Manager Travel & Events, FM and Real Estate | Manager | Procurement | |
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HR Director, International Mobility, HR Operations & Analytics | Director | HR | |
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Head of HR | Director | HR | |
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Human Resources Operations Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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Apps Being Evaluated by Herbert Smith Freehills Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Herbert Smith Freehills IT executives and key decision makers. This section highlights Herbert Smith Freehills's latest recorded technology evaluations, including Digital Asset DAML for Blockchain Platform on 2025-08-14, Tata Consultancy Services TAP for Procure to Pay on 2025-07-21, and Frontier Software Chris21 Payroll for Payroll on 2024-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Herbert Smith Freehills digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | Herbert Smith Freehills | Evaluated | Digital Asset | Digital Asset DAML | Blockchain Platform | Blockchain |
| 2025-07-21 | Herbert Smith Freehills | Evaluated | Tata Consultancy Services | Tata Consultancy Services TAP | Procure to Pay | Procurement |
| 2024-12-18 | Herbert Smith Freehills | Evaluated | Frontier Software | Frontier Software Chris21 Payroll | Payroll | HCM |
| 2024-10-09 | Herbert Smith Freehills | Evaluated |
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Real Estate Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Herbert Smith Freehills Technographics
Herbert Smith Freehills is a Professional Services organization based in United Kingdom,
with around 5000 employees and annual revenues of $1.72 billion.
Herbert Smith Freehills operates a diverse technology stack with applications such as
Visa Spend Clarity (ex Fraedom Expense), Workday Absence Management and Nexum WorkFlow,
covering areas like Expense Management, Absence and Leave Management and Business Process Management.
Herbert Smith Freehills has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Workday and Nexum Software.
Herbert Smith Freehills recently adopted applications including
Workday Absence Management in 2023, Workday Compensation in 2023 and Workday HCM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Herbert Smith Freehills’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Herbert Smith Freehills’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Herbert Smith Freehills technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.