Edinburgh, EH14 4AS,
United Kingdom
Heriot-Watt University Technographics
Heriot-Watt University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heriot-Watt University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2417 Heriot-Watt University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heriot-Watt University has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2020, GECKO Booking for Reservation and Booking Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heriot-Watt University is running and its propensity to invest more and deepen its relationship with Oracle , Equiniti Group , GECKO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heriot-Watt University revenues, which have grown to $344.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heriot-Watt University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heriot-Watt University Tech Stack and Enterprise Applications
Heriot-Watt University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Heriot-Watt University implemented Oracle E-Business Suite as an ERP Financial application. The deployment focused on Oracle E-Business Suite iExpense and P-Cards to standardize staff expense capture and procurement card processing across university finance operations.
The implementation configured native iExpense workflows for electronic receipt capture, multi-level approval routing, and policy enforcement, while provisioning P-Cards functionality for centralized card transaction recording and reconciliation within Oracle E-Business Suite. Operational coverage targeted finance and procurement teams and extended to departmental expense users, with governance updates to approval matrices and expense policy controls to align day-to-day workflows with the ERP Financial system.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2018 | 2019 |
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Heriot-Watt University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020 Heriot-Watt University implemented Oracle Cloud HCM as its Core HR application. The deployment established Oracle Cloud HCM as the primary system for Core HR workflows and employee lifecycle management across the university, and it was positioned alongside Oracle Cloud Finance and Procurement modules to form a unified ERP application footprint.
Configuration work documented for the implementation covers solution requirements, platform configurations, system modification and testing, and end-to-end process mapping. Functional coverage referenced during subsequent engagements included HCM modules with cross-functional touchpoints into Finance and Procurement, and an ERP Business Analyst provided technical and functional business analysis and strategic planning to identify improvement opportunities and enhance procedures for the Oracle Cloud system during Feb 2024 to Aug 2024.
Governance activities emphasized structured requirements documentation and process mapping to support ongoing configuration and testing cycles. The narrative links Heriot-Watt University, Oracle Cloud HCM, Core HR, and adjacent finance and procurement functions, framing the implementation as an integrated Core HR solution supporting institutional HR and enterprise ERP workflows.
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Learning and Development | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2016 | 2017 |
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Heriot-Watt University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GECKO | Legacy | GECKO Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Heriot-Watt University implemented GECKO Booking to centralize event and session signups for postgraduate recruitment, aligning Reservation and Booking Management with its student recruitment and events marketing functions. GECKO Booking was provisioned to support online registration for open days, postgraduate information sessions, and scheduled web chats with academics, capturing attendees and lead details at point of booking.
The implementation configured standard booking workflows and registration forms, session scheduling, attendee lists, confirmation communications, and booking pages tailored to recruitment events. GECKO Booking was used to manage staffing rotas and session assignments, enable student ambassador scheduling for event support, and support online web chat appointment flows used by academic staff and recruitment officers.
Operational coverage included the Edinburgh recruitment team, marketing and admissions functions, event operations and student ambassador programs, with bookings applied to open days, recruitment fairs, and online engagement activities. The system captured leads and attendee information through booking interactions, providing a single source for recruitment event signups and cross-team event coordination at the Edinburgh site.
Governance and process changes centered on standardized booking procedures, staff rota management, and handoffs for lead nurturing workflows, where recruitment officers retained responsibility for follow up via email, telephone, video calls, and in-person engagement. Training for staff and student ambassadors emphasized use of GECKO Booking for registration desk operations, event setup, and lead capture to ensure consistent data capture across recruitment activities.
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Heriot-Watt University AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2024 | 2024 |
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Heriot-Watt University Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2009 | 2009 |
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Heriot-Watt University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Heriot-Watt University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Heriot-Watt University Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2021 |
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Procurement | Procurement |
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2020 | 2020 |
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Heriot-Watt University TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Heriot-Watt University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Heriot-Watt University
Apps Being Evaluated by Heriot-Watt University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-31 | Heriot-Watt University | Evaluated | IBM | IBM Food Trust | Supply Chain Management | SCM |
| 2025-10-27 | Heriot-Watt University | Evaluated | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
| 2025-01-26 | Heriot-Watt University | Evaluated | Sopra Steria UK | Sopra STORM Command and Control | Call Center | CRM |
| 2024-12-01 | Heriot-Watt University | Evaluated |
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Procurement | Procurement |
| 2024-09-24 | Heriot-Watt University | Evaluated |
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Analytics and BI | Analytics and BI |
| 2024-06-12 | Heriot-Watt University | Evaluated |
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Speech Recognition AI | AI-Powered Application |