Top Call Center Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.
- Top 10 Call Center software vendors, market share and forecast 2023-2028
- 2023 Call Center software market by revenue Type (on-prem vs cloud)
- 2023 Call Center software market by customer size (no. of employees, revenue)
- 2023 Call Center software market by industry (21 verticals)
- 2023 Call Center software market by geography (city, state, country, region)
- 2023 Call Center software market by channel (direct vs indirect)
- 2023 Call Center software market by product market share
Some of the Call Center apps that we have been tracking include: Genesys Cloud CX, 8x8 Contact Center, 8x8 Virtual Office, Five9 Cloud, Phonon Contact Centre Automation, TQ Call Center, CallPage Automatic Call Distributor (ACD), Callrevu, Avaya Aura Communication Manager, Qooqie Call Tracking, Cisco Unified Contact Center Enterprise, Avaya Call Management System, Genesys PureCloud Platform, Puzzel Contact Centre, Avaya Aura Contact Center, Talkdesk Enterprise Contact Center Platform, Amazon Connect Cloud Contact Center, Zendesk Talk, Genesys PureConnect Platform, Cisco Unified Contact Center Express and many others.
Discover Software Buyers actively Evaluating Enterprise Applications
Logo | Vendor | Product | Category | Market | Records |
---|---|---|---|---|---|
![]() |
Genesys | Genesys Cloud CX | Call Center | CRM | 748 |
![]() |
8x8, Inc. | 8x8 Contact Center | Call Center | CRM | 564 |
![]() |
8x8, Inc. | 8x8 Virtual Office | Call Center | CRM | 400 |
![]() |
Five9 | Five9 Cloud | Call Center | CRM | 264 |
![]() |
Phonon Communications | Phonon Contact Centre Automation | Call Center | CRM | 197 |
![]() |
TQ | TQ Call Center | Call Center | CRM | 147 |
![]() |
CallPage | CallPage Automatic Call Distributor (ACD) | Call Center | CRM | 116 |
![]() |
Callrevu | Callrevu | Call Center | CRM | 110 |
![]() |
Avaya | Avaya Aura Communication Manager | Call Center | CRM | 75 |
![]() |
Qooqie | Qooqie Call Tracking | Call Center | CRM | 72 |
Buyer Intent: Companies Evaluating Call Center Apps
- 4 Net Technologies, a United Kingdom based Professional Services organization with 200 Employees
- ActiveIS, a United Kingdom based Professional Services company with 10 Employees
- Dashbot, a United States based Professional Services organization with 20 Employees
Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
---|---|---|---|---|---|---|---|---|
No data found |