Top Call Center Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.

Custom data cuts related to the Call Center software market are available:
  • Top 10 Call Center software vendors, market share and forecast 2023-2028
  • 2023 Call Center software market by revenue Type (on-prem vs cloud)
  • 2023 Call Center software market by customer size (no. of employees, revenue)
  • 2023 Call Center software market by industry (21 verticals)
  • 2023 Call Center software market by geography (city, state, country, region)
  • 2023 Call Center software market by channel (direct vs indirect)
  • 2023 Call Center software market by product market share

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Vendor Product Category Market Records
Genesys Genesys Cloud CX Call Center CRM 748
8x8, Inc. 8x8 Contact Center Call Center CRM 564
8x8, Inc. 8x8 Virtual Office Call Center CRM 400
Five9 Five9 Cloud Call Center CRM 264
Phonon Communications Phonon Contact Centre Automation Call Center CRM 197
TQ TQ Call Center Call Center CRM 147
CallPage CallPage Automatic Call Distributor (ACD) Call Center CRM 116
Callrevu Callrevu Call Center CRM 110
Avaya Avaya Aura Communication Manager Call Center CRM 75
Qooqie Qooqie Call Tracking Call Center CRM 72
Showing 1 to 10 of 282 entries

Buyer Intent: Companies Evaluating Call Center Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Call Center applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Call Center apps include:

  1. 4 Net Technologies, a United Kingdom based Professional Services organization with 200 Employees
  2. ActiveIS, a United Kingdom based Professional Services company with 10 Employees
  3. Dashbot, a United States based Professional Services organization with 20 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found