Hermes
24, rue du Faubourg-Saint-Honore,
Paris, 75008,
France
Paris, 75008,
France
33 1 40 17 49 20
Retail
Hermes Technographics
Hermes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hermes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25185 Hermes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hermes has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, Oracle Cloud HCM for Core HR in 2019, Infor M3 for Manufacturing ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hermes is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hermes revenues, which have grown to $16.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hermes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hermes Tech Stack and Enterprise Applications
Hermes ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2022 | 2024 |
In 2022, Hermès implemented SAP S/4 HANA in an ERP Financial brownfield conversion from SAP ERP ECC 6.0. The program established a dedicated FICO stream, with a FICO stream lead assigned from July 2022 to December 2022 to support the transition from SAP ESS to SAP S/4 HANA and to coordinate finance-focused cutover and validation activities.
The FICO stream concentrated on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, asset accounting and controlling, alongside finance master data rationalization and period-end close workflow configuration. SAP S/4 HANA was configured to centralize financial master data and standardize chart of accounts and closing sequences consistent with enterprise financial consolidation and statutory reporting requirements.
Integrations centered on migrating and re-establishing SAP ESS functionality into the SAP S/4 HANA environment and maintaining interoperability with existing SAP application components from the prior SAP ERP ECC 6.0 estate. Operational coverage targeted finance and controlling functions, with the implementation team operating in a hybrid delivery model based in Île-de-France, France.
Governance for the brownfield conversion used a stream-led structure, the FICO stream lead oversaw configuration validation, testing coordination and cutover sequencing, and the project followed staged conversion controls to limit disruption to ongoing financial operations. The narrative reflects a focused finance modernization within the broader SAP S/4 HANA program, with SAP S/4 HANA serving as the unified platform for Hermès financial systems.
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Hermes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2020 |
In 2019 Hermes implemented Oracle Cloud HCM to establish a centralized Core HR platform for its HR operations in France. The deployment used Oracle Cloud HCM as the authoritative personnel record and organization management layer, standardizing employee master data, position management, and core HR transaction processing across HR administration and people operations. Oracle Cloud HCM was configured to manage workforce lifecycle workflows and HR reporting within a vendor cloud tenancy, providing a single source for employment records and organizational hierarchies.
Configuration emphasized Core HR capabilities such as workforce lifecycle management, position and role controls, absence management, and centralized HR reporting. Governance and change control were instituted through role based security and HRIS stewardship to manage approvals, data stewardship, and configuration changes for HR processes. The implementation narrative centers on Oracle Cloud HCM as the platform unifying Hermes Core HR functions and supporting HR operational governance.
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2021 | 2021 |
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Hermes ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Hermes implemented Infor M3 as its Manufacturing ERP. The Infor M3 Manufacturing ERP deployment established a centralized platform for production planning and inventory management across Hermes product lines, aligning manufacturing workflows with enterprise procurement and financial processes. This implementation positioned Infor M3 as the core system supporting manufacturing execution and master data for the retailer.
Configured capabilities emphasized typical Manufacturing ERP functionality, including manufacturing planning and MRP, bill of materials and item master management, production order and shop floor control, inventory and warehouse management, procurement order processing, and basic costing and financial interfacing. The deployment narrative reflects standard configuration and process orchestration to support production scheduling, supply replenishment, and stock visibility, consistent with Manufacturing ERP operational terminology. Hermes Infor M3 Manufacturing ERP supports business functions for manufacturing, supply chain, procurement, and inventory control.
Governance and sustaining operations include an ongoing Infor M3 consulting role within Hermes, with an Infor M3 consultant recorded as a permanent position since February 2023, indicating internal application management and long term support capacity. Operational ownership is described in category aligned terms as spanning manufacturing operations, supply chain teams, and enterprise application management, with configuration and workflow governance retained by Hermes. No implementation partner is specified.
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Retail Management | ERP Services and Operations |
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2008 | 2008 |
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Hermes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Hermes Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Hermes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hermes EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2016 | 2017 |
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Hermes ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Hermes Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Hermes TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Hermes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Hermes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Hermes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Hermes
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hermes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hermes IT executives and key decision makers. This section highlights Hermes's latest recorded technology evaluations, including Infor M3 for Manufacturing ERP on 2025-04-22, Manhattan WMS for Warehouse Management on 2025-02-20, and Google Looker for Analytics and BI on 2024-06-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hermes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Hermes Technographics
Hermes is a Retail organization based in France,
with around 25185 employees and annual revenues of $16.68 billion.
Hermes operates a diverse technology stack with applications such as
SAP S/4 HANA, Oracle Cloud HCM and Infor M3,
covering areas like ERP Financial, Core HR and Manufacturing ERP.
Hermes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and Infor.
Hermes recently adopted applications including
ServiceNow ITSM in 2023, SAP S/4 HANA in 2022 and Bubble Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hermes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hermes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hermes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.