Peachtree Corners, 30092, GA,
United States
Herschend Family Entertainment Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Herschend Family Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Herschend Family Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Herschend Family Entertainment has purchased the following applications: Pronto XI ERP for ERP Financial in 2020, SilkRoad OpenHire Recruiting Management for Recruiting in 2016, Pronto POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Herschend Family Entertainment is running and its propensity to invest more and deepen its relationship with Pronto Software , Rival (formerly SilkRoad Technology) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Herschend Family Entertainment revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Herschend Family Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad OpenHire Recruiting Management | Recruiting | HCM | n/a | 2016 | 2016 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Herschend Family Entertainment implemented Pronto POS as part of a broader Pronto Xi suite deployment to consolidate Point Of Sale and inventory workflows across its entertainment and retail operations. The rollout targeted a multi-site environment spanning 23 locations across six states with over 100 retail outlets and handling up to 24,000 guest transactions per day, reflecting a high-volume, seasonal staffing model and diverse property footprints.
The implementation configured core Point Of Sale terminal functionality with role and terminal level permissions, bulk user provisioning, and streamlined cashier onboarding to support rapid, seasonal hiring. Inventory management rules were standardized across properties to enforce data consistency, and Pronto Xi Business Intelligence was activated to deliver automated, real-time reporting and trend analysis for retail and purchasing teams.
Operational integrations centered on a single-vendor architecture, linking Pronto POS with Pronto Xi ERP capabilities including the Pronto Xi Warehousing Management System and Pronto Xi Business Intelligence. Warehouse workflows were digitized, replacing paper with scanner gun guided picks, and POS-level stock visibility enabled fast inter-site replenishment and coordinated purchasing across the 23 locations.
Governance and process changes emphasized consistent master data and permission filtering by terminal and user ID, enabling finance and revenue leaders to self-serve detailed statements and sales performance views. Outcomes stated by Herschend include faster identification of top-selling items and rapid cross-property rollouts, improved purchasing negotiations through clearer cost visibility, reduced markdown frequency, time savings for warehouse staff, fewer lost or delayed items, and improved guest satisfaction.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2020 | 2020 |
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Supply Chain Management | SCM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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