Herschend Family Entertainment
5445 Triangle Parkway Suite 200,
Peachtree Corners, 30092, GA,
United States
Peachtree Corners, 30092, GA,
United States
1 770-441-1940
Media
Herschend Family Entertainment Technographics
Herschend Family Entertainment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Herschend Family Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Herschend Family Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Herschend Family Entertainment has purchased the following applications: Pronto XI ERP for ERP Financial in 2020, SilkRoad OpenHire Recruiting Management for Recruiting in 2016, Pronto POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Herschend Family Entertainment is running and its propensity to invest more and deepen its relationship with Pronto Software , Rival (formerly SilkRoad Technology) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Herschend Family Entertainment revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Herschend Family Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Herschend Family Entertainment Tech Stack and Enterprise Applications
Herschend Family Entertainment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto XI ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Herschend Family Entertainment implemented Pronto XI ERP to consolidate finance, inventory and point of sale systems across its 23 locations in six states. The deployment targeted a complex, seasonal operations profile with over 100 retail outlets, up to 24,000 guest transactions per day and a 10,000 person workforce, and was selected to meet requirements in the ERP Financial category for unified operational and financial control.
Pronto XI ERP was configured to deliver core accounting and operational modules together with mobile and warehouse capabilities, including the Pronto Xi Warehousing Management System and Pronto Xi Business Intelligence. Configuration included standardized data rules across properties to enforce consistency, bulk user provisioning and permission filtering by terminal and user ID, and intuitive user interfaces to accelerate onboarding for large temporary staffing cohorts.
The implementation integrated point of sale transaction flows with inventory visibility and warehouse picking processes so front-line sales could trigger replenishment and warehouse staff could scan orders to locate items. Purchasing and finance teams gained self-service access to historical sales and SKU performance through Pronto Xi Business Intelligence, enabling company-wide reporting and faster identification of sales trends across all venues.
Governance changes focused on operational consistency and role-based access, with defined data rules and permission models to reduce errors and enforce reporting standards across properties. Pronto Software worked directly with Herschend to map processes and guide setup decisions, resulting in standardized reporting structures and operational workflows that aligned retail, purchasing, warehouse and finance functions.
Explicit outcomes described by Herschend include more accurate and timely data for senior finance users, automated and more robust reporting, faster dissemination of product performance insights to other properties, reduced paper handling and warehouse search time through scanner-guided picking, lower markdown frequency through improved visibility into sales trends, and improved purchasing negotiation through clearer wholesale price visibility.
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Herschend Family Entertainment HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad OpenHire Recruiting Management | Recruiting | HCM | n/a | 2016 | 2016 |
In 2016, Herschend Family Entertainment deployed SilkRoad OpenHire Recruiting Management as its applicant tracking system. The implementation places SilkRoad OpenHire Recruiting Management in the Recruiting category and is surfaced through the company careers site at https://hfecorpjobs.silkroad.com/.
Configuration focused on standard Recruiting workflows, including job requisition posting, candidate application intake, staged applicant tracking, interview scheduling, and offer management. The application was used to publish branded job listings on the public careers portal and to centralize candidate records and communications for hiring workflows.
Operational integration routes applicants from the public careers site into tracked pipelines, providing Talent Acquisition and hiring managers with visibility into candidate status and activity. The deployment scope centers on HR and Talent Acquisition teams and extends access to hiring managers across the organization to support centralized applicant processing.
Governance established centralized ATS administration within Talent Acquisition, with configured workflows for requisition approvals and candidate review and with role based access for hiring managers and recruiters. SilkRoad OpenHire Recruiting Management is explicitly embedded on the corporate careers site as the company ATS for candidate applications.
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Herschend Family Entertainment ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Herschend Family Entertainment implemented Pronto POS as part of a broader Pronto Xi suite deployment to consolidate Point Of Sale and inventory workflows across its entertainment and retail operations. The rollout targeted a multi-site environment spanning 23 locations across six states with over 100 retail outlets and handling up to 24,000 guest transactions per day, reflecting a high-volume, seasonal staffing model and diverse property footprints.
The implementation configured core Point Of Sale terminal functionality with role and terminal level permissions, bulk user provisioning, and streamlined cashier onboarding to support rapid, seasonal hiring. Inventory management rules were standardized across properties to enforce data consistency, and Pronto Xi Business Intelligence was activated to deliver automated, real-time reporting and trend analysis for retail and purchasing teams.
Operational integrations centered on a single-vendor architecture, linking Pronto POS with Pronto Xi ERP capabilities including the Pronto Xi Warehousing Management System and Pronto Xi Business Intelligence. Warehouse workflows were digitized, replacing paper with scanner gun guided picks, and POS-level stock visibility enabled fast inter-site replenishment and coordinated purchasing across the 23 locations.
Governance and process changes emphasized consistent master data and permission filtering by terminal and user ID, enabling finance and revenue leaders to self-serve detailed statements and sales performance views. Outcomes stated by Herschend include faster identification of top-selling items and rapid cross-property rollouts, improved purchasing negotiations through clearer cost visibility, reduced markdown frequency, time savings for warehouse staff, fewer lost or delayed items, and improved guest satisfaction.
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Herschend Family Entertainment Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Herschend Family Entertainment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Herschend Family Entertainment SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Herschend Family Entertainment TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Herschend Family Entertainment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Herschend Family Entertainment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Herschend Family Entertainment
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Herschend Family Entertainment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Herschend Family Entertainment IT executives and key decision makers. This section highlights Herschend Family Entertainment's latest recorded technology evaluations, including Workday Financial Management for ERP Financial on 2025-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Herschend Family Entertainment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-24 | Herschend Family Entertainment | Evaluated | Workday | Workday Financial Management | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Herschend Family Entertainment Technographics
Herschend Family Entertainment is a Media organization based in United States,
with around 10000 employees and annual revenues of $1.00 billion.
Herschend Family Entertainment operates a diverse technology stack with applications such as
Pronto XI ERP, SilkRoad OpenHire Recruiting Management and Pronto POS,
covering areas like ERP Financial, Recruiting and Point Of Sale.
Herschend Family Entertainment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pronto Software and Rival (formerly SilkRoad Technology).
Herschend Family Entertainment recently adopted applications including
Osano Platform in 2023, Cisco Webex Meetings in 2021 and Pronto XI ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Herschend Family Entertainment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Herschend Family Entertainment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Herschend Family Entertainment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.