AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Hi3G Denmark ApS Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pitney Bowes Legacy Pitney Bowes Portrait Dialogue Customer Engagement CRM n/a 2016 2016
In 2016 Hi3G Denmark ApS implemented Pitney Bowes Portrait Dialogue as their dialog marketing platform. The system was up and running in two weeks and is actively used across CRM and Content departments to run customer panels and campaign workflows. Pitney Bowes Portrait Dialogue, deployed as a Customer Engagement application, was configured with questionnaire and reporting modules, customer panel management, e-newsletter delivery, and campaign targeting capabilities. 3Denmark used Portrait Dialogue to establish a Customer Loyalty Program structured around four Customer Panels, covering cellular and ISP customers in both consumer and business segments. Operational usage spans Customer Retention, Marketing, CRM, Content, and HR functions. Customer Retention staff use the questionnaire and reporting module during proactive retention calls and for weekly customer satisfaction surveys sent to customers who called customer service the week before. Marketing leverages Portrait Dialogue for e-newsletters and delivering relevant offers to existing and potential customers, while HR runs annual employee satisfaction surveys and certification and training assessments through the platform. Rollout and governance reflected a panel driven listening model, with workflow orchestration focused on feeding loyalty and retention processes and providing reporting to support agent scripts and weekly survey cadences. The implementation timeline and ongoing cross department adoption indicate rapid provisioning and operational embedding of Pitney Bowes Portrait Dialogue within Hi3G Denmark ApS.
Customer Experience CRM 2017 2017
Customer Experience CRM 2020 2020
Customer Support CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Hi3G Denmark ApS
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Hi3G Denmark ApS Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hi3G Denmark ApS Technographics

Hi3G Denmark ApS is a Communications organization based in Denmark, with around 835 employees and annual revenues of $325.0 million.

Hi3G Denmark ApS operates a diverse technology stack with applications such as Zendesk Chat, Microsoft 365 and Pitney Bowes Portrait Dialogue, covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.

Hi3G Denmark ApS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Microsoft and Pitney Bowes.

Hi3G Denmark ApS recently adopted applications including Formstack Forms in 2020, Salesforce Marketing Cloud in 2020 and Tealium IQ Tag Management in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hi3G Denmark ApS’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hi3G Denmark ApS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hi3G Denmark ApS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.