Hickory Farms
311 S Wacker Dr #2030,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 800-753-8558
Retail
Hickory Farms Technographics
Hickory Farms Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hickory Farms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Hickory Farms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hickory Farms has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, Paylocity ATS for Recruiting, Applicant Tracking System in 2018, NewBook for Real Estate Property Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hickory Farms is running and its propensity to invest more and deepen its relationship with Microsoft , Adyen , Paylocity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hickory Farms revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hickory Farms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hickory Farms Tech Stack and Enterprise Applications
Hickory Farms ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Hickory Farms implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The deployment established Microsoft Dynamics 365 for Finance and Operations for corporate accounting and finance, with a concentration on consolidating transactional accounting, intercompany processes, and retail channel financials, and a senior accountant served as the implementation lead and ongoing functional resource for the Finance and Accounting team.
Configuration and functional work covered accounts receivable, accounts payable, cost accounting and cost standards, core processing workflows, and retail channels to enable month end close and statutory reporting. The implementation included setup of cost accounting rules, processing routines, and financial statement generation and distribution, along with metric statements used by the finance team, and support for outward facing data packages such as government correspondence and insurance application materials.
Operational coverage extended to intercompany relationship processing between Hickory Farms and its subsidiaries Gourmet Gift Concepts, California Delicious, Wicked Good Cupcakes, as well as ownership Cathexis Holdings and sister company Hickory Farms Canada. The Microsoft Dynamics 365 for Finance and Operations deployment centralized intercompany transactions and coordinated accounting flows across those entities, aligning accounting rules and processing for ownership level reporting needs.
Governance was structured around the finance team with the implementation lead providing oversight and processing of month end procedures, management of financial statement distribution, and acting as the functional contact for system adoption and issue resolution. The engagement is described as achieving full functionality for the targeted modules within the ERP Financial scope, with continued accounting ownership through rollout and steady state operations.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Tax Management | ERP |
|
2016 | 2016 |
|
Hickory Farms HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Oracle Taleo Cloud Service | Paylocity ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Hickory Farms implemented Paylocity ATS as its Recruiting,Applicant Tracking System. The deployment replaced Oracle Taleo Cloud Service and established Paylocity ATS as the primary platform for posting jobs and collecting applications through the company careers channel.
Implementation focused on standard applicant tracking capabilities, including job posting, online application forms, candidate profile capture, requisition workflows, interview scheduling, and basic recruiting analytics consistent with an ATS. Paylocity ATS was configured to surface job listings and application flows on the Hickory Farms careers presence, using the Paylocity-hosted recruiting endpoint recruiting.paylocity.com to host and process candidate submissions.
Operational coverage centered on corporate human resources and retail store recruiting functions within the United States, consolidating candidate intake and reviewer access into the Paylocity environment. The configuration supported role-based access for HR users, central requisition management, and candidate status tracking across store and corporate hiring workflows.
Governance and process changes emphasized standardized requisition creation and centralized applicant routing through Paylocity ATS, with HR owning approval workflows and candidate dispositioning. The implementation established Paylocity ATS as the canonical system for recruiting data and career site interactions for Hickory Farms.
|
|
|
|
|
Time and Attendance | HCM |
|
2011 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2011 | 2018 |
|
Hickory Farms ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NewBook | Legacy | NewBook | Real Estate Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Hickory Farms implemented NewBook as its Real Estate Property Management solution and exposed NewBook functionality on the company's public website. NewBook is used to present property listings and manage bookings and reservations for retail site usage and corporate property scheduling, combining a web embedded booking interface with an administrative application for facilities teams. The implementation targets corporate real estate, facilities management, and store operations, providing centralized visibility into space availability and standardized reservation workflows.
The NewBook application was configured to support listing inventory, availability calendars, booking rules, and contact records consistent with Real Estate Property Management functional workflows. Integration is delivered through web embedding for customer or partner booking interactions and an administrative console for back office property operations, with role based access controls for facilities and real estate staff. Governance introduced centralized booking approval processes and administrative ownership to standardize scheduling and site usage across Hickory Farms retail locations.
|
Hickory Farms Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2018 |
|
Hickory Farms Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Hickory Farms eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2017 | 2017 |
|
Hickory Farms CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Hickory Farms PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Hickory Farms PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
Hickory Farms IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
SD-WAN | IaaS |
|
2017 | 2018 |
|
Hickory Farms CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EMM / MDM / MAM | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Hickory Farms
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
HR Director | Director | HR | |
|
|
|
IT Director | Director | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Executive Officer and President | CXO | Finance | |
|
|
|
Manager, Strategy & Analytics | Manager | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Manager Financial Planning and Analysis | Manager | Finance | |
|
|
|
IT Infrastructure Manager | Manager | Finance | |
|
|
|
Compliance and A/R Manager | Manager | Finance | |
|
|
|
VP, North American Retail | VP | Operations | |
|
|
|
Vice President Supply Chain | VP | Supply Chain | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
General Accountant | Manager | Finance | |
|
|
|
Director Of Information Technology | Director | IT | |
|
|
|
Senior Vice President of Operations | VP | Operations | |
|
|
|
Director of Information Technology | Director | IT | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Manager, Inventory Control & Operations | Manager | Supply Chain | |
|
|
|
Senior Vice President, Ecommerce | VP | Sales | |
|
|
|
Transportation Coordinator | Manager | Supply Chain | |
|
|
|
Senior Manager Supply Chain | Manager | Supply Chain | |
|
Apps Being Evaluated by Hickory Farms Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hickory Farms IT executives and key decision makers. This section highlights Hickory Farms's latest recorded technology evaluations, including Mirakl Marketplace Platform for eCommerce on 2025-10-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hickory Farms digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-16 | Hickory Farms | Evaluated | Mirakl | Mirakl Marketplace Platform | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD Hickory Farms Technographics
Hickory Farms is a Retail organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Hickory Farms operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Paylocity ATS and NewBook,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Real Estate Property Management.
Hickory Farms has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Paylocity and NewBook.
Hickory Farms recently adopted applications including
Salesforce Sales Cloud in 2021, Adyen in 2020 and NewBook in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hickory Farms’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hickory Farms’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hickory Farms technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.